Liz Tamara

I am a results-oriented online sales and booking specialist with hands-on experience managing high-volume digital inquiries and turning them into confirmed appointments. I prioritize rapid responses, clear communication in English and Swahili, and strong client relationship building.

In my recent roles I managed WhatsApp Business and Instagram DMs, used CRM tools and booking calendars, and consistently met or exceeded monthly booking targets. I have a track record of successful upselling and bundling to increase average booking value.

I served as a primary point of contact for bookings and scheduling for remote clients, resolving concerns with a customer-first approach and collaborating with marketing to close leads from social campaigns. I have been recognized for excellence in client communication, including Employee of the Month/Top Seller awards.

I hold a Diploma in Journalism and Mass Communication and a Customer Service certificate, and I am committed to continuous improvement in digital sales, reservations, and client experience.