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ROSE AGBESE

@roseagbese

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Lead generation expert | Tele-sales specialist | Sales Automation | Account management

Nigeria

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What I'm looking for

I am looking for a role that allows me to leverage my skills in lead generation, Telesales, sales automation management and customer service while fostering a collaborative and growth-oriented company culture.

I thrive at the intersection of people, process, and tech and here are a few things that I can do for you, your team and organization.

I will generate high quality Leads, close deals, assist in high-stakes partnership deals, manage customer relationship and experiences, and automate workflows.

I bring to the table clarity, strategy, and results.

I enjoy working cross-functionally to turn big picture ideas into streamlined execution and that's why I am called the multipotential queen.

Over the past 5+ years, I have worn different hats across fast-paced environments supporting teams, closing deals, protecting data, and helping build systems that make work easier and more efficient.

My toolbox is packed with the modern platforms businesses rely on:

* CRM & Sales: HubSpot, Apollo.io, Zendesk, Lemlist, LinkedIn Sales Navigator

* Project Management: ClickUp, Asana, Trello, Monday.com

* Automation & Data: Zapier, Airtable, Clay, Microsoft Office.

Experience

Work history, roles, and key accomplishments

Current

Partnership Associate

Current

Turaco Inclusive Limited

Nov 2024 - Present (8 months)

Supported the partnership manager in negotiation and execution of strategic agreements. Researched and identified new partnership opportunities to drive growth.

Partnership Management Negotiation Strategic Planning Data Integration Industry Awareness

Admin Officer / Customer Support Specialist

Turaco Inclusive Limited

Jun 2023 - Present (2 years 1 month)

Delivered high-quality support to customers via calls and chat, utilizing internal CRM for data entry and issue tracking. Maintained office supplies, managed vendor communication, and ensured stakeholder satisfaction.

Customer Support CRM Data Entry Vendor Management Stakeholder Management

Telesales Specialist / Data Protection Officer

Turaco Inclusive Limited

Mar 2022 - Present (3 years 4 months)

Closed sales deals via IVR and outbound calls by customizing scripts, maintaining accurate sales records and customer data. Conducted employee training on data privacy regulations and GDPR standards.

Telesales Data Protection GDPR Sales Records

Retail Associate / Admin Support

Azarai Jewelers

Jan 2021 - Present (4 years 6 months)

Assisted with customer queries, upselling, and personalized service, improving customer satisfaction through tailored product recommendations. Supported inventory audits and staff onboarding processes.

Retail Sales Customer Service Upselling Inventory Management Onboarding Product Recommendations

Education

Degrees, certifications, and relevant coursework

Houdegbe North America University

BSc Sociology, Sociology

Studied the principles of sociology at Houdegbe North America University. Gained foundational knowledge in social structures, human behavior, and societal dynamics.