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Detail-oriented virtual executive assistant specializing in CX, client onboarding, and operational efficiency.
Experience
Indirect Procurement Coordinator
LogicSource
Jan 2024 - Present (1 year 10 months)
Inside Sales Support
STG Logistics
Jan 2023 - Dec 2024 (1 year 11 months)
Virtual Executive Assistant
Newline Holding
Jan 2022 - Dec 2023 (1 year 11 months)
CX Specialist
Unspecified
Jan 2020 - Dec 2022 (2 years 11 months)
Sales & Service Associate
AGR Group
Jan 2016 - Dec 2019 (3 years 11 months)
I am a customer success specialist driving retention and exceptional multi-channel support.
Experience
Query Resolution Officer
Access Bank
Feb 2024 - Present (1 year 9 months)
Social Media Customer Success Associate
Access Bank
Mar 2023 - Jan 2024 (10 months)
IT Support Eng (3 yrs) Remote T/S, Automation, SLA. Scaling with AI/Cloud solutions.
Experience
Technical Support Representative
NES
Aug 2024 - Present (1 year 3 months)
L1 Agent/SME
Capgemini
Dec 2022 - Aug 2024 (1 year 8 months)
Developer
Krishnaveni Talent School
Feb 2025 - Apr 2025 (2 months)
Bilingual customer service and medical insurance specialist with HR and claims analysis expertise.
Experience
Member Advocate Representative
Results CX
Oct 2023 - Present (2 years 1 month)
Customer Service Agent
Telvista
Feb 2023 - Sep 2023 (7 months)
Medical Interpreter
Detail-focused Data Management & Data Analytics.
Experience
V.O.C.A. Grants Analyst
State of Arkansas
Feb 2024 - Present (1 year 9 months)
Innovation-driven professional seeking R&D roles in AI and emerging tech, passionate about turning ideas into real solutions.
Experience
Software Engineer
Accenture
Nov 2023 - Present (2 years)
Customer Service Representative
iQor
Jun 2023 - Oct 2023 (4 months)
Front-end Developer
TESDA
Detail-oriented HR professional with strong organizational and communication skills.
Experience
Office Assistant - Campus Safety
Trinity College
Jul 2024 - Present (1 year 4 months)
HR Specialist
Global Help Desk Services Inc.
May 2024 - Jun 2024 (1 month)
HR Associate
Friendship Service Center
May 2023 - Mar 2024 (10 months)
40k-60k USD
Dedicated and adaptable customer service representative with a proven track record.
Experience
Customer Service Representative
Telrite Holdings (PureTalk Wireless)
Nov 2023 - Present (2 years)
Senior Data Operations professional eager to leverage analytical skills.
Experience
Sr. Data Processing Specialist
Nielsen-IQ / NIQ
Dec 2024 - Present (11 months)
Data Processing Specialist
Nielsen-IQ / NIQ
Dec 2022 - Present (2 years 11 months)
QA Executive
Passionate Full Stack Engineer focused on technology and problem-solving.
Experience
Full Stack Engineer
DH Tech Solutions
Jan 2024 - Present (1 year 10 months)
Assistant Administrative Clerk
Phalane Primary School
Feb 2022 - Feb 2023 (1 year)
Computer Lab Administrator
Phalane Primary School
Customer service and sales support professional with strong relationship management skills.
Experience
Accounts and Administrative Assistant
Classic Amodel Ghana Limited Group
Feb 2024 - Present (1 year 9 months)
Customer Support Intern
Unateus
Nov 2023 - Nov 2023 (0 months)
Customer/Sales Support Intern
Results-driven sales and customer service professional with 4+ years experience.
Experience
Sales Development Representative
Beaumont & Partners
Sep 2024 - Dec 2025 (1 year 3 months)
Sales / Retentions / Customer Service Agent
Two Three Bird
Nov 2021 - Jan 2023 (1 year 2 months)
Direct Marketing Agent
Capital Growth
Nov 2017 - Jan 2020 (2 years 2 months)
Detail-oriented Virtual Assistant with exceptional customer support skills.
Experience
Customer Support Representative
The KCLAUT
Jan 2025 - Present (10 months)
Research Assistant
Department of Health Promotion and Education, University of
Oct 2022 - Nov 2024 (2 years 1 month)
Monitoring & Evaluation Intern
I am a customer care professional delivering excellent service and problem resolution.
Experience
Senior Customer Care Executive
Dun & Bradstreet Technology India Pvt. Ltd.
Jun 2023 - Present (2 years 5 months)
Contact Center Executive
DHL Express India Pvt. Ltd.
Apr 2018 - Jun 2019 (1 year 2 months)
Results-driven Workforce Management Professional with expertise in data analysis.
Experience
Real Time Analyst
Kiwi.com
Feb 2021 - Present (4 years 9 months)
Customer Support Agent
Teleperformance
May 2019 - Jun 2021 (2 years 1 month)
Customer Support Agent
CGS
Jan 2018 - Jan 2019 (11 months)
Backend engineer with expertise in Spring Boot and API integrations.
Experience
Software Developer | Performance Optimization Engineer
Crisp (formerly Integral Group)
Aug 2022 - Present (3 years 3 months)
Adaptable professional with a strong background in customer service, sales, and consulting.
Experience
Property Consultant
Bold Routes
Mar 2024 - Oct 2024 (7 months)
Telesales Representative
Kheprat
Jul 2023 - Dec 2023 (5 months)
Customer Service Representative
Orange Egypt
Mar 2022 - Mar 2023 (1 year)
800k-1200k USD
Software Engineer with expertise in React and React Native.
Experience
Software Engineer
Deqode
May 2024 - Present (1 year 6 months)
Intern
Proactive IT Support Engineer with a passion for optimizing IT systems.
Experience
IT Support Engineer
NITEX Solution Ltd
May 2024 - Present (1 year 6 months)
IT Officer
Aman Knittings Ltd
May 2017 - Apr 2024 (6 years 11 months)
Support Engineer
Global Brand Pvt Ltd
Jan 2017 - Apr 2017 (3 months)
Experienced Sales Executive with a strong technical background.
Experience
Retail Sales Executive
Whirlpool India Pvt Ltd
Jan 2016 - Present (9 years 10 months)
Billing Operator
Reliance Fresh
Jan 2015 - Jan 2016 (1 year)
Quality Control Inspector
TVS Sundaram Industries
Contact Centre Agent
Access Bank
May 2021 - Feb 2023 (1 year 9 months)
Automating PDF to Word Conversion
Capgemini
Jul 2024 - Jul 2024 (0 months)
Datamark
Jun 2022 - Nov 2022 (5 months)
Human Resources Manager
Protectio
Oct 2021 - Mar 2022 (5 months)
Accounts Receivable Support
Car Rental Division (CARSO Group)
Data Analyst (HMDA Compliance Specialist II)
Centennial Bank Mortgage
May 2022 - Oct 2023 (1 year 5 months)
Data Analyst (HMDA Compliance)
Bank of England Mortgage
Oct 2018 - May 2022 (3 years 7 months)
Law Enforcement Officer
Arkansas State Hospital Police Department
Apr 2018 - Oct 2018 (6 months)
Law Enforcement Officer
North Little Rock Police Department
Jan 2016 - Nov 2016 (10 months)
Mar 2023 - Jun 2023 (3 months)
Capstone Project Leader
College (Capstone)
May 2022 - Dec 2022 (7 months)
HR Assistant
The Village for Families and Children
Aug 2021 - Apr 2023 (1 year 8 months)
Admissions Representative
Stone Academy
Dec 2020 - Apr 2021 (4 months)
CAP Process Assistant
Amazon Fulfillment Center
Oct 2021 - Oct 2023 (2 years)
Problem Solver
Amazon Fulfillment Center
Oct 2020 - Oct 2021 (1 year)
Stockroom Utility Operator
Cintas
Feb 2019 - Oct 2020 (1 year 8 months)
Cashier
Bjs Wholesale Club
Jan 2018 - Feb 2019 (1 year 1 month)
PCBL Limited
Apr 2021 - Present (4 years 7 months)
Feb 2021 - Feb 2022 (1 year)
Assistant Administrative Clerk
Esikhawini Primary School
Jan 2021 - Feb 2021 (1 month)
Community Work (Renovations)
University of Pretoria
Jul 2015 - Jul 2015 (0 months)
Ultimate Supplies Limited
Aug 2021 - Dec 2021 (4 months)
BreakthroughAction Nigeria
Nov 2023 - Sep 2024 (10 months)
Customer Care Executive
InterGlobe Aviation
Jul 2016 - Mar 2018 (1 year 8 months)
Customer Service Representative
Vodafone Egypt
Dec 2021 - Feb 2022 (2 months)
Persistent Systems
Mar 2022 - Aug 2022 (5 months)
Mar 2014 - Jan 2015 (10 months)