Grace Nnamani

I am a results-driven customer support specialist with over five years of experience in sales, telemarketing, and lead generation. My career has been marked by a proven track record of delivering exceptional customer service and driving sales growth. I pride myself on my ability to resolve customer inquiries efficiently, achieving a 95% resolution rate on the first call during my tenure at Twins Spark.

In my most recent role as a Sales and Telemarketing Representative at Glow White, I successfully generated new business leads through strategic cold calling, which resulted in a remarkable 25% increase in our sales pipeline. My ability to conduct thorough needs assessments and present tailored solutions to clients led to a 30% sales conversion rate, while my focus on building and maintaining relationships with existing clients contributed to a 20% increase in repeat business.