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Organized hospitality management graduate with strong customer service skills.
Experience
Customer Service Representative
Amazon Operations Services Philippines Inc.
Sep 2023 - Jan 2024 (4 months)
CMFreelance Photographer and Social Media Manager
CSAS - Clothing & Media
Oct 2023 - Oct 2023 (0 months)
SUAs of right now, I'm interning at Collabera Digital in software testing.
Experience
CDSoftware Testing Intern
Collabera Digital
Aug 2023 - Present (2 years 3 months)
Dynamic customer experience executive with a proven track record.
Experience
Customer Experience Executive
Safaricom PLC
Sep 2017 - Present (8 years 2 months)
Customer Care Representative
RAA Limited
Feb 2016 - Aug 2017 (1 year 6 months)
Classroom Teacher
Winyo Secondary School
Jan 2015 - Apr 2015 (3 months)
IT Management graduate seeking entry-level IT/Desktop Support roles.
Experience
Customer Assistant
Foundever
Jan 2023 - Dec 2023 (11 months)
Warehouse Assistant
DPD
Jan 2022 - Dec 2022 (11 months)
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CAAnalytical Analyst skilled in data-driven decision making.
Experience
Capital Coordinator Intern
Axestreet Capital
Jun 2024 - Jul 2024 (1 month)
Prop Trading Performance Dashboard & Failure Analysis
Self Employed
Apr 2023 - Jul 2023 (3 months)
Financial Markets Analyst
FXIFY Solutions
Jan 2023 - Feb 2023 (1 month)
Results-driven supply chain professional with 4+ years optimizing logistics, inventory, and international shipments.
Experience
Logistics Coordinator
Mahindra South Africa
Jul 2024 - Present (1 year 4 months)
Receiving Administrator
Bossard South Africa
Jan 2023 - Jun 2024 (1 year 5 months)
Inventory Controller
VEOrganized administrative professional skilled in office systems, Sage, and client-focused sales administration.
Experience
Sales Administrative Officer
Knowlbridge Consulting Limited
Jan 2019 - Nov 2023 (4 years 10 months)
Administrative Officer
Maximo Consulting Limited
Jan 2016 - Dec 2018 (2 years 11 months)
Secretary
Mannix Engineering Services Limited
ABCustomer service specialist skilled in fraud detection and prevention.
Experience
Customer Service Specialist
Teleperformance AL
Jun 2024 - Present (1 year 5 months)
Customer Service & Fraud Analyst
Bayside Support Services LLC
Feb 2021 - Apr 2024 (3 years 2 months)
Computer Operator/Data Entry
JG
India2500k-3000k USD
Experienced QA Engineer specializing in web and mobile app testing.
Experience
QA Engineer
Sigfig India Pvt Ltd
May 2023 - Aug 2024 (1 year 3 months)
QA Engineer
Airtel International LLP
Results-oriented IT Specialist with expertise in systems and networks.
Experience
Senior Information Technology Specialist
ETISAL International Group
Mar 2024 - Present (1 year 8 months)
DevOps Engineer
TecBrix LLC
Jun 2022 - Present (3 years 5 months)
System / Network Administrator
Talented manager with expertise in team leadership and operations.
Experience
Organ Placement Specialist
Lifegift
Mar 2025 - Present (8 months)
Plan Advisor
United Healthcare UMR
Jun 2024 - Feb 2025 (8 months)
C&S Medicaid Customer Navigator
United Healthcare
Sep 2022 - Jun 2024 (1 year 9 months)
MUMultilingual Customer Support Specialist with technical expertise
Experience
Customer Support Agent
Teleperformance Greece
Jul 2024 - Present (1 year 4 months)
Freelance Sales & Customer Support
Freelance
Jul 2024 - Jul 2024 (0 months)
First Line Technical Support Agent
MR
Philippines50k-60k PHP
Seasoned BPO professional specializing in sales, technical support, and virtual assistance.
Experience
Sales Development Representative
Wing Assistant
Feb 2024 - Jul 2025 (1 year 5 months)
Account Manager
Certified Cybersecurity Analyst with expertise in threat detection.
Experience
Security Consultant – Incident Response Team
Telus
Jan 2023 - Present (2 years 10 months)
Cyber Security Engineer
Telus
Feb 2021 - Dec 2023 (2 years 10 months)
SOC Analyst
Telus
May 2019 - Feb 2021 (1 year 9 months)
UNSeasoned IT Project Manager with a passion for delivering impactful solutions.
Experience
Project Manager
VMO Group
Jan 2022 - Oct 2024 (2 years 9 months)
Project Coordinator
Jits Innovation Labs
Dec 2020 - Jan 2022 (1 year 1 month)
Technical Support Advocate
Tek-Expert
Jul 2019 - Oct 2020 (1 year 3 months)
Dynamic marketing graduate seeking opportunities in administrative support.
Experience
Administrative Assistant
NYSC Secretariat
Nov 2023 - Present (2 years)
Customer Service
GSS Cart
Jul 2019 - Present (6 years 4 months)
AMBilingual Customer Service Specialist with a talent for empathy.
Experience
Bilingual Customer Service Specialist
CLBS
Nov 2022 - Present (3 years)
Recovery Advisor
EDF
Jul 2020 - Present (5 years 4 months)
Customer Support Specialist
DDMotivated Measuring Technician with expertise in quality assurance.
Experience
Measuring Technician (Roof and Walls)
MicroSourcing Philippines Inc. (EagleView Technologies Inc.)
Jan 2024 - Dec 2025 (1 year 11 months)
Photogrammetric Correction Specialist
MicroSourcing Philippines Inc. (EagleView Technologies Inc.)
Jan 2024 - Dec 2025 (1 year 11 months)
Customer service representative with strong technical and communication skills.
Experience
Customer Service Representative
Zidi Collections
Apr 2024 - Present (1 year 7 months)
Attache
Nairobi City County
Sep 2023 - Nov 2023 (2 months)
Attache
Almasi Bottlers Limited
Experienced finance manager specializing in IFRS and financial reporting.
Experience
Senior Manager Finance
Amana Takaful PLC
Feb 2024 - Present (1 year 9 months)
Accountant
RTT Group
May 2016 - Aug 2017 (1 year 3 months)
Senior Accountant
Ernst & Young
Aug 2013 - Apr 2016 (2 years 8 months)
Coca Cola Beverages South Africa
Jan 2022 - Dec 2022 (11 months)
Stock Controller Intern
Moving Tactics Pty Ltd
Jan 2021 - Dec 2021 (11 months)
Jan 2014 - Dec 2015 (1 year 11 months)
Secretary
Awa Taye & Co. Auditing Firm
Jan 2013 - Dec 2014 (1 year 11 months)
Capital market solutions
Jan 2016 - Dec 2017 (1 year 11 months)
Sales Associate
Godiva Chocolate Shop
Jan 2018 - Present (7 years 10 months)
Mar 2022 - Mar 2023 (1 year)
Associate Salesforce QA
Webkul Software Pvt Ltd
Jun 2021 - Mar 2022 (9 months)
Quality Analyst
360 Degree Cloud Technologies
Oct 2020 - Apr 2021 (6 months)
Grace Packages LLC
Feb 2020 - Present (5 years 9 months)
System Administrator
Rogers Communication
Oct 2019 - Present (6 years 1 month)
System Administrator
AZ-Scientific Solution
Nov 2018 - Present (7 years)
Team Lead/Escalations
DIRECTV CALL CENTER
May 2021 - Sep 2022 (1 year 4 months)
Team Lead Shift Manager and Pharmacy Technician
CVS PHARMACY
Feb 2020 - Mar 2021 (1 year 1 month)
DXC Technology
Jul 2022 - Mar 2023 (8 months)
Technical Helpdesk Analyst
C3i/HCL Europe Ltd
Jan 2021 - Jun 2022 (1 year 5 months)
Multilingual Customer Support Specialist
Acronis Bulgaria Ltd.
Sep 2019 - Jan 2021 (1 year 4 months)
Haulla
Nov 2023 - Aug 2024 (9 months)
COSales Advisor
Concentrix
Mar 2022 - Oct 2023 (1 year 7 months)
Appointment Setter
Next Level Consultants
Feb 2021 - May 2021 (3 months)
NETechnical Support / Billing Assistant
Netflix
Oct 2018 - Feb 2021 (2 years 4 months)
Information Security Analyst
SEAMFIX
Apr 2017 - May 2019 (2 years 1 month)
Lead System Analyst
Seaico Technologies Ltd
Jan 2015 - Mar 2017 (2 years 2 months)
Inter Mutuelles Assistance
Jan 2018 - Present (7 years 10 months)
Image Imperfection Identification - QA Management
MicroSourcing Philippines Inc. (EagleView Technologies Inc.)
Jan 2022 - Dec 2024 (2 years 11 months)
Image Imperfection Identification Technician Data Annotation 2d
MicroSourcing Philippines Inc. (EagleView Technologies Inc.)
Jan 2016 - Dec 2017 (1 year 11 months)
Jan 2020 - Apr 2020 (3 months)
Accounts Assistant & Executive
Zam Zam Agency
Sep 2011 - Aug 2013 (1 year 11 months)
