Nuru Sawia

I am a dedicated customer service professional with a proven track record in delivering exceptional support and resolving complex inquiries. My experience as a Call Center Agent at T-Mobile has equipped me with the skills to assist clients effectively, achieving key performance indicators such as first-call resolution and customer satisfaction scores.

During my internship as a Clinical Nutritionist at Kilifi County Hospital, I collaborated with healthcare teams to ensure efficient processing of patient-related information while maintaining strict confidentiality. My educational background in Food Science and Nutrition from Jomo Kenyatta University of Agriculture and Technology further enhances my ability to provide informed support in a dynamic role.