Ilyaida Prokudina
@ilyaidaprokudina
Bilingual executive assistant skilled in operations and client relations.
United KingdomWhat I'm looking for
I am a bilingual (Russian/English) executive support and office management professional with proven experience supporting senior leaders and entrepreneurs in fast-paced, international business environments. I manage complex diaries, coordinate international travel, handle confidential correspondence, and maintain accurate CRM records.
At WeWork I provided executive-level customer support, organized events, and maintained Salesforce records, achieving a 95% satisfaction rating by resolving enquiries and operational issues efficiently. In retail and fitness roles I consistently exceeded sales targets, coached teams, improved retention, and grew social engagement.
I bring strong stakeholder relationship management, problem solving, and adaptability, coupled with proficiency in MS Office, Google Workspace and Salesforce. I am highly organized, discreet, and focused on delivering reliable executive and client-focused support.
Experience
Work history, roles, and key accomplishments
Community Associate
WeWork
Jan 2024 - Present (2 years 5 months)
Provided executive-level customer support to business leaders and entrepreneurs, managed CRM records in Salesforce, organized events and schedules, and achieved a 95% satisfaction rating by resolving enquiries and operational issues efficiently.
Fitness Coach
F45 Training
Aug 2020 - Nov 2024 (4 years 3 months)
Delivered group training sessions for up to 40 members, managed schedules and membership promotions leading to a 20% sales increase, and grew social media followers by 25% to boost brand visibility.
Sales Associate
Lululemon
Nov 2021 - Nov 2023 (2 years)
Acted as a brand ambassador providing personalized service to VIP clients, trained and coached 10+ colleagues, and consistently exceeded sales targets while maintaining high service standards.
Managed B2B communications and corporate accounts to strengthen relationships, increased renewals and retention through attentive client service, and supported senior managers with reporting and membership data tracking.
Assistant Sales Manager
DFS Furniture
Apr 2019 - Jun 2019 (2 months)
Optimized team performance and store operations, delivered client-focused solutions, and exceeded monthly KPIs through targeted coaching and process improvements.
Education
Degrees, certifications, and relevant coursework
Ilyaida hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
ThailandJob categories
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