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RUExperienced Security Risk Management Specialist focused on compliance and resilience.
Experience
Security Risk Management Specialist
Fiserv
Oct 2023 - Present (2 years 1 month)
Third Party Risk Manager, Associate Director
UBS
Mar 2019 - Present (6 years 8 months)
Third Party Risk Analyst II
Investors Bank
Jul 2017 - Present (8 years 4 months)
IT Vendor Management Associate
Regeneron Pharmaceuticals
Aug 2016 - Present (9 years 3 months)
Field Services Associate
Morgan Stanley
Nov 2004 - Present (21 years)
JRMotivated IT professional with a passion for continuous learning.
Experience
Tier 3 Help Desk Agent
Arqai LLC
Oct 2024 - Present (1 year 1 month)
Low Voltage Technician
Innerlink Security & Sound LLC
Sep 2023 - Sep 2024 (1 year)
Delivery Driver
Uber Eats
SUCustomer Experience Specialist focused on escalation resolution and user satisfaction.
Experience
FLOperational Transaction Specialist
Flip.id
Feb 2023 - Present (2 years 9 months)
FLCustomer Experience Specialist
Flip.id
Mar 2022 - Feb 2023 (11 months)
FL
AJTechnical Writer specializing in clear, accessible documentation.
Experience
Senior Technical Writer
Launch Legends / Autheo
Feb 2025 - Present (9 months)
Technical Writer
Safer Road Rescue
Oct 2023 - Dec 2024 (1 year 2 months)
Data Analyst
Licensed insurance professional with 22+ years in personal lines, sales, and customer service.
Experience
Client Service Representative
Kingstone Insurance
Jul 2024 - Present (1 year 4 months)
Insurance Specialist
Marenco Insurance Agency
Nov 2020 - Sep 2023 (2 years 10 months)
PKDetail-oriented full stack developer with expertise in low-code platforms.
Experience
Software Engineer
Accucorp
Aug 2021 - Present (4 years 3 months)
Systems Administrator Intern
LMN Systems Private Limited
Mar 2020 - Present (5 years 8 months)
Customer service professional with 12+ years supporting clients remotely and onsite.
Experience
CSR - Medical Transportation
MTM Inc. Medical Transportation
Oct 2023 - Jun 2025 (1 year 8 months)
Banking Support Specialist
Rem-X/Bakkt - Wells Fargo Rewards
Oct 2022 - Oct 2023 (1 year)
Apple Order Support CSR
Majorel
Jun 2022 - Oct 2022 (4 months)
Fraud & Risk Specialist with expertise in digital payment strategies.
Experience
SDS Fraud Investigator
Apple
Apr 2023 - Present (2 years 7 months)
SDS Fraud Investigator
Apple
Apr 2023 - Present (2 years 7 months)
Crew Manager / Crew Chief
THResults-driven Account Manager with expertise in restaurant technology.
Experience
Account Manager
PRESTO
Feb 2023 - Aug 2024 (1 year 6 months)
Merchant Operations Manager
Coco Robotics
Feb 2022 - Aug 2022 (6 months)
Account Manager
Waitr
Dec 2017 - Feb 2022 (4 years 2 months)
DHOperational Handling and Customer Experience Specialist.
Experience
Virtual Medical Assistant
Bronx Veterinary Center (GoLean Healthcare)
Oct 2023 - Mar 2025 (1 year 5 months)
Warehouse Operative
Mercado Libre Argentina
Mar 2020 - Jan 2023 (2 years 10 months)
Online Traffic Agent
Aerolíneas Argentinas (Konecta)
ADFull Stack Developer with expertise in scalable web applications.
Experience
Senior Full Stack Developer
Orange Egypt
Jan 2023 - Present (2 years 10 months)
TechOps & Support Engineer
Sumerge
May 2022 - Dec 2022 (7 months)
Experienced GRC analyst with a focus on compliance and risk management.
Experience
Senior GRC & Risk Analyst
Warren & Carter Techonologies
Nov 2023 - Present (2 years)
GRC Analyst
Warren & Carter Techonologies
Jan 2023 - Present (2 years 10 months)
GRC Intern
Detail-oriented Provider Credentialing Coordinator with strong customer service skills.
Experience
Provider Credentialing Coordinator
Humana
Oct 2024 - May 2025 (7 months)
Provider Enrollment Specialist
Delta Dental
Jun 2021 - Sep 2023 (2 years 3 months)
Customer Service Representative/Call Center
Wireless Advocates
Dec 2019 - Mar 2021 (1 year 3 months)
PC
Philippines50k-100k USD
Experienced team leader with 9+ years in BPO, driving customer satisfaction and team efficiency.
Experience
Team Leader
Iopex Technologies
Intern
SN
Pakistan50k-60k USD
Experienced Software Quality Assurance Engineer with expertise in QA testing and process optimizatio
Experience
Software Quality Assurance Engineer
Bondex USA
Nov 2023 - Nov 2024 (1 year)
Software Quality Assurance Engineer
Finance Analyst with 7 years of experience in logistics and operations.
Experience
Package Center Supervisor
UPS
Jul 2017 - Present (8 years 4 months)
Logistics Consultant
College Board
Jun 2022 - Dec 2024 (2 years 6 months)
Help Desk Consultant
University of Minnesota
Feb 2021 - Jan 2022 (11 months)
BVSenior Network Engineer with expertise in cloud infrastructure and cybersecurity.
Experience
Senior Network Engineer
Equinix
Feb 2022 - Present (3 years 9 months)
Hybrid Cloud Network Engineer
Smart Pension
Mar 2021 - Feb 2022 (11 months)
Azure Network Engineer
Tek Experts
Jul 2018 - Jan 2019 (6 months)
Customer-focused Customer Service Specialist with a passion for data analysis.
Experience
Customer Support
Geminia Life Insurance
Feb 2023 - Present (2 years 9 months)
Customer Service
Glorious Beauty Limited
Jan 2022 - Jan 2023 (1 year)
Customer Service Intern
Women Enterprise Fund
Sep 2021 - Dec 2021 (3 months)
Results-driven Virtual Assistant with expertise in Customer Relations.
Experience
Content Manager
Odystorm
Mar 2024 - Present (1 year 8 months)
ARSocial Media Manager
ArrysNFT
Jan 2024 - Present (1 year 10 months)
Relationship Manager
JKDedicated service consultant with strong customer service skills.
Experience
Service Consultant
T TEC
Mar 2024 - Present (1 year 8 months)
Bank Customer Service Advisor
Tele-Performance
Jul 2023 - Jun 2024 (11 months)
Sales Agent
Telkom Perx
Jan 2020 - Jul 2022 (2 years 6 months)
Mar 2023 - Sep 2023 (6 months)
Sales Generalist
Best Buy
Oct 2021 - May 2022 (7 months)
Overnight Stocker
Walmart Supercenter
May 2021 - Jul 2021 (2 months)
Inbound Support Agent
Flip.id
Jan 2020 - Mar 2022 (2 years 2 months)
BMCall Center Agent
Bank Mandiri
Jan 2019 - Jan 2020 (1 year)
Educator Assistant
TB TK Ceria TimOho
Jan 2018 - Jan 2019 (1 year)
Insurance Supermarket Inc.
Apr 2022 - Oct 2023 (1 year 6 months)
Personal Lines Account Manager
Champion Insurance Agency
Jan 2014 - Dec 2016 (2 years 11 months)
Insurance Specialist
AAA Insurance Services
Jan 2013 - Dec 2014 (1 year 11 months)
CSR - Tax Products
Unifin - Tax Products Group
Feb 2022 - Jun 2022 (4 months)
CSR / Tech Support
Healthplan One
Sep 2021 - Dec 2021 (3 months)
South by Southwest (SXSW)
Mar 2010 - Present (15 years 8 months)
Crew Manager / Crew Chief
South by Southwest (SXSW)
Jan 2010 - Present (15 years 10 months)
Tier 1 Mac+ Advisor
Apple
Dec 2018 - Apr 2023 (4 years 4 months)
Sep 2019 - Feb 2020 (5 months)
Support Agent
The Vets Inc.
Apr 2025 - Present (7 months)
Sochrist Ventures Limited
Jul 2022 - Present (3 years 4 months)
Customer Service Associate
Abercrombie And Fitch
Apr 2018 - Aug 2018 (4 months)
Crew Member
McDonald's
May 2019 - Present (6 years 6 months)
Creative Food Concept
Intern
Garibaldi Italian Restaurant
Customer Support
Teleperformance
Customer Service Specialist II
C3
NOW Software Private Limited
Jan 2023 - Jul 2023 (6 months)
Software Quality Assurance Engineer
Elementary Logics
Jan 2022 - Jan 2023 (1 year)
Software Quality Assurance Tester
vivo Electric Private Limited
Mar 2021 - Jan 2022 (10 months)
Software Test Engineer
Data Magnetics Technologies
Apr 2019 - Oct 2021 (2 years 6 months)
Quality Control Technician
Clothier Design Source
Apr 2020 - Aug 2020 (4 months)
Administrative Assistant
University of Minnesota
Sep 2015 - Feb 2018 (2 years 5 months)
Storage Area Network (SAN) Engineer
IBM
Aug 2015 - Jul 2018 (2 years 11 months)
Telecom Engineer
Huawei Technologies
May 2014 - Aug 2015 (1 year 3 months)
Showglass Media Intl.
Aug 2022 - Aug 2023 (1 year)
Customer Service Manager
Opeyemi Store
May 2019 - Aug 2020 (1 year 3 months)
Senior Associate
WNS Global Services
Dec 2016 - Dec 2019 (3 years)
