Open to opportunities

Linda Ashioya

@lindaashioya

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Seasoned QA professional with expertise in test automation and process optimization.

Kenya

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and continuous learning.

I am a seasoned QA professional with over 6 years of experience in driving quality assurance strategies and optimizing processes for enterprise applications. My journey has equipped me with a proven ability to lead cross-functional teams, ensuring the delivery of high-quality software solutions in fast-paced environments. I am skilled in stakeholder management and advanced testing methodologies, with a track record of reducing defects and improving efficiency.

In my current role at Save the Children International, I have successfully improved test coverage by 40% through the creation of both manual and automated test cases. I spearhead test execution across various testing phases, monitor post-release issues, and facilitate scrum meetings to support Agile methodologies. My previous experience as a Systems Test Lead at Equity Bank Group Limited further honed my skills in developing test strategies and achieving 95% total test coverage, showcasing my commitment to quality and excellence in every project I undertake.

Experience

Work history, roles, and key accomplishments

Current

QA Engineer

Current

Save the Children International

Jul 2022 - Present (3 years 11 months)

As a QA Engineer, I analyze business and technical requirements to create manual and automated test cases, improving test coverage by 40%. I collaborate with cross-functional teams to ensure quality objectives are met and manage system testing activities while utilizing JIRA and Zephyr for reporting.

QA Test Automation Jira Zephyr Agile Regression Testing Stakeholder Management Cross Functional Collaboration

Systems Test Lead

Equity Bank Group Limited

Sep 2019 - Jul 2022 (2 years 10 months)

Led the quality analysis and assurance cycle for projects, achieving 95% test coverage. Developed test scripts and strategies while managing project issues through tools like Jira and Spira. Conducted functional and regression tests, ensuring compliance with banking regulations.

Test Strategy Test Coverage Jira Spira Test Regression Testing Agile Project Management Stakeholder Engagement Team Leadership

Echo Social Media Agent

Finserve Africa Limited

Sep 2018 - Oct 2019 (1 year 1 month)

Increased customer satisfaction by 250% through effective communication and issue resolution. Built trust with customers and identified their needs to achieve a 90% satisfaction rate.

Customer Service Communication Problem Solving Relationship Building Customer Satisfaction Escalation Management Trust

Social Media Executive

Airtel Kenya

Mar 2016 - Sep 2018 (2 years 6 months)

Managed social media platforms for Airtel Kenya, focusing on marketing and launching new products to enhance customer engagement and brand visibility.

Social Media Management Marketing Customer Engagement Product Launch Communication Content Creation Analytics

Research Assistant/Part-time Lecturer

Kenya Water Institute

Jul 2015 - Mar 2016 (8 months)

Conducted research on water-related issues and taught environmental law to diploma students, utilizing GIS applications and SPSS for data analysis.

Research Teaching GIS SPSS Data Analysis Communication Curriculum Development

Programme Assistant

Inter-Religious Council of Kenya

Mar 2014 - Apr 2015 (1 year 1 month)

Coordinated mobilization efforts for social budgeting and reporting, implementing project activities through participatory techniques and managing administrative duties.

Project Coordination Community Engagement Social Budgeting Administration Event Planning