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I am a Strategic IT Program Management Director driving large-scale digital transformation and measurable business value.
Experience
CBSenior Director, Digital Technology
CBRE
Jan 2022 - Jan 2024 (2 years)
CBProject Manager Director
CBRE
Jan 2016 - Jan 2022 (6 years)
Director of Business Services
Colyar Technology Solutions
Jan 2015 - Jan 2016 (1 year)
Solution Manager
FPX
Jan 2014 - Jan 2015 (1 year)
ORConsulting Manager
Oracle
Jan 2008 - Jan 2014 (6 years)
Resilient legal and policy professional with expertise in compliance and operations.
Experience
Call Center Representative II
IME-Remote
Apr 2025 - Aug 2025 (4 months)
Government Operations Consultant II
Florida Department of Commerce
Nov 2024 - Feb 2025 (3 months)
Voter Research Assistant
Leon County Supervisor of Elections
Sep 2023 - Oct 2024 (1 year 1 month)
BIProduct Designer focused on user-centered design and UX research.
Experience
UX Design Intern
ThrillX Design
Jun 2023 - Present (2 years 5 months)
Product Design Intern
Insurify
Apr 2023 - Present (2 years 7 months)
Product Design Intern
Results-driven HR professional with 15+ years of experience.
Experience
Director of Human Resources
DreadWorlds Haunted Attraction
Jun 2025 - Oct 2025 (4 months)
Head of Haunt
Dreamwork’s Entertainment
Jul 2024 - Nov 2024 (4 months)
Financial and HR Analyst
M3 Mortgage Group
Jan 2021 - May 2024 (3 years 4 months)
MCCustomer service specialist delivering empathetic, compliant support.
Experience
Contact Center Representative
All Web Leads
Jul 2025 - Present (4 months)
Virtual Client Support Specialist
Dynata Global
Jan 2023 - Jul 2025 (2 years 6 months)
Owner & Designer
THDetail-oriented claims and customer service specialist skilled in fraud detection and data analysis.
Experience
Claims Examiner
State of Hawaiʻi – Department of Labor & Industrial Relation
Jul 2021 - Sep 2025 (4 years 2 months)
Call Center Representative
State of Hawaiʻi – Department of Labor & Industrial Relation
Mar 2021 - Jun 2021 (3 months)
Antigua and Barbuda26k-35k USD
Experienced healthcare administrator with 20 years in customer service.
Experience
Marketplace Insurance Assistant
Maximus Inc.
Nov 2024 - Present (1 year)
Medicaid Enrollment Assistant
State of Ohio
TASenior HR leader driving strategic workforce alignment, talent acquisition, and HR digital transformation.
Experience
Human Resources Manager
Dorman Long Engineering Nigeria
May 2024 - Aug 2025 (1 year 3 months)
Head, Human Capital Management
ipNX Nigeria Limited
Feb 2012 - May 2023 (11 years 3 months)
HR Operations Team Lead
ipNX Nigeria Limited
Dynamic Benefits Manager with a proven track record in cost savings.
Experience
EHBenefits Manager
Eduro Healthcare
Jun 2022 - Mar 2023 (9 months)
NOBenefits Manager
Novinium
Feb 2021 - Jun 2022 (1 year 4 months)
RIBenefits Administrator
Reliable Parts, Inc
Nov 2019 - Feb 2021 (1 year 3 months)
LSExperienced benefits administrator with a strong HR management background.
Experience
Benefits Administrator
IX Systems
Mar 2022 - Apr 2022 (1 month)
Benefits Manager
World Shipping, Inc.
Mar 2017 - Nov 2018 (1 year 8 months)
Benefits Specialist
Jones Day
Aug 2016 - Mar 2017 (7 months)
Senior Manager specializing in employee benefits and total rewards strategy.
Experience
Senior Manager, Total Rewards
US Acute Care Solutions
May 2023 - Nov 2024 (1 year 6 months)
AVP, Health and Welfare Benefits
Lincoln Financial
Jan 2019 - Jan 2023 (4 years)
Senior Manager, Benefits
Lincoln Financial
Aug 2011 - Jan 2019 (7 years 5 months)
KKDynamic Benefits Manager with 10 years of global experience.
Experience
Global Benefits Manager
Chargebee
Jun 2024 - Present (1 year 5 months)
Global Benefits Program Lead
CoinbaseIndia Services Private Limited
Jul 2022 - May 2024 (1 year 10 months)
Benefits and Compensation Analyst
BlackRock Inc.
Sep 2019 - Jul 2022 (2 years 10 months)
United States115k-130k USD
Dynamic and results-oriented Benefits Manager
Experience
Total Rewards Manager
Booksy, Inc.
Jun 2022 - Sep 2023 (1 year 3 months)
People Ops Manager
Givelify
Apr 2019 - Jun 2022 (3 years 2 months)
Experienced Benefits Account Manager with a focus on employee relations.
Experience
Psych Department Administrator
JWCH Wesley Health Institute
Nov 2022 - Present (3 years)
Benefits Operations Analyst
GLU Mobile
Jan 2021 - Present (4 years 10 months)
Dynamic Employee Benefits Consultant with 8 years of experience.
Experience
Employee Benefits Consultant
GrasSavoye Kenya Insurance Brokers – A WTW Company
Jun 2016 - Nov 2024 (8 years 5 months)
Intern - Health and Benefits
GrasSavoye Kenya Insurance Brokers – A WTW Company
Feb 2016 - May 2016 (3 months)
Intern - Pensions
TCCustomer-focused benefits specialist with strong interpersonal skills.
Experience
Benefits Specialist
State of Georgia
Oct 2022 - Present (3 years 1 month)
Legal Intake Specialist
Cambre & Associates LLC
Jul 2019 - Sep 2022 (3 years 2 months)
Banking Customer Service Representative
EOResults-driven Global Benefits and Wellness Manager with extensive experience.
Experience
Global Benefits and Wellness Manager Lead
Matterport
Jan 2020 - Present (5 years 10 months)
Human Resource Generalist
e Human Resource
Jan 2019 - Present (6 years 10 months)
AHDetail-oriented Benefits Analyst with expertise in HR operations.
Experience
Benefits and Leave Scheduling Analyst
Elevance Health
Sep 2023 - Present (2 years 2 months)
HR Operations & Benefits Coordinator
Anthem Blue Cross Blue Shield
Dec 2021 - Present (3 years 11 months)
RLDedicated Sr Benefits & Wellness Analyst with expertise in enhancing benefits programs and fostering
Experience
Sr. Benefits & Wellness Analyst
Olo
Mar 2021 - Present (4 years 8 months)
Social Media Marketing Specialist
Uncomn Projects
Jul 2019 - Mar 2021 (1 year 8 months)
Office Manager
Aspire Health Partners, Inc.
Dec 2016 - Jan 2020 (3 years 1 month)
MCBenefits professional focused on compliance, client service, and quality assurance.
Experience
TRBenefits Analyst
TriNet
Nov 2022 - Present (3 years)
ADBenefits Specialist
ADP
Sep 2018 - Nov 2022 (4 years 2 months)
TRFlexible Compensation Coordinator
KPBusiness Analyst
KPMG
Aug 2022 - Jul 2023 (11 months)
Regulatory Specialist II
State of Florida
Apr 2021 - Aug 2021 (4 months)
Drop
Jan 2022 - Present (3 years 10 months)
AACoach
Abbotsford Lacrosse Association
Apr 2012 - Apr 2022 (10 years)
National Broker Payroll Manager
Invis Inc.
May 2007 - Jan 2022 (14 years 8 months)
Lit'l Texas Gal Quilting Co.
Jan 2008 - Dec 2019 (11 years 11 months)
Concierge & Front Desk Rep
San Luis Resort
Jan 2001 - Dec 2003 (2 years 11 months)
Customer Service Representative
Pacific Southwest Administrators
Nov 2019 - Jan 2021 (1 year 2 months)
Customer Care Representative
Bank of Hawaiʻi
Feb 2017 - Sep 2019 (2 years 7 months)
Jun 2024 - Jul 2024 (1 month)
Covid-19 Vaccine Coordinator
Nevada Covid 19
Jun 2022 - Jul 2023 (1 year 1 month)
Medicaid Enrollment Specialist
Oklahoma Healthcare Authority
Jan 2023 - Mar 2023 (2 months)
Nov 2008 - Feb 2012 (3 years 3 months)
Senior Human Capital Officer
ipNX Nigeria Limited
Sep 2006 - Nov 2008 (2 years 2 months)
Human Capital Administrator
ipNX Nigeria Limited
Sep 2004 - Sep 2006 (2 years)
RCSenior HR Consultant
Roach HR Consulting
Jan 2017 - Sep 2017 (8 months)
TIHuman Resources Manager / Benefits Manager
TLC Casino Enterprises Inc
Jan 2016 - Jan 2017 (1 year)
HR Administrator
BASF Corporation
Oct 2015 - Aug 2016 (10 months)
Manager of Health & Welfare Plans
Cliffs Natural Resources Inc.
Jun 2012 - Mar 2015 (2 years 9 months)
Senior Manager, Benefits
IKON Office Solutions, Inc.
Aug 2009 - Sep 2018 (9 years 1 month)
Manager, Benefits Administration
Hershey Entertainment & Resorts Company
Apr 2005 - Aug 2005 (4 months)
HR Shared Services (Onboarding COE)
Xchanging Technology Services India Pvt Ltd
Jan 2018 - Aug 2019 (1 year 7 months)
Human Resource Business Partner
Cars24 Services India Pvt Ltd
Jul 2016 - Dec 2017 (1 year 5 months)
HR Manager
HCUS
May 2013 - Feb 2015 (1 year 9 months)
HR Manager
ALG
Oct 2010 - May 2013 (2 years 7 months)
Sr HR Manager
ACE Cash Express
Mar 2006 - Sep 2010 (4 years 6 months)
HR Benefits Generalist
RED BULL NORTH AMERICA
Dec 2019 - Present (5 years 11 months)
Benefits & Compliance Specialist
AMPAM Parks Mechanical
Jul 2017 - Present (8 years 4 months)
Sr. Benefits Specialist
Oakwood Worldwide
Jun 2016 - Present (9 years 5 months)
Kenya Ports Authority (KPA)
Oct 2015 - Dec 2015 (2 months)
Discover Financial
May 2017 - Jul 2018 (1 year 2 months)
Office Manager/Recruiter
Milestone
Jan 2017 - Present (8 years 10 months)
Office Manager/Recruiter
Caremerge
Jan 2016 - Present (9 years 10 months)
Workforce Operations & Benefits Support Specialist
Anthem Blue Cross Blue Shield
Nov 2018 - Present (7 years)
Recruiter
Heckler & Koch
Oct 2015 - Present (10 years 1 month)
TriNet
Jun 2015 - Sep 2018 (3 years 3 months)
TRProduct Distribution Specialist
TriNet
Jun 2011 - Jun 2015 (4 years)
Adjudication Specialist
ChoicePoint
Aug 2008 - Jul 2010 (1 year 11 months)
