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Sylenia Dunn

@syleniadunn

Benefits Account Manager at Corban OneSource, guiding ADP implementations and renewals for employer benefit programs.

At Corban OneSource, I manage benefits administration for employer groups and guide clients through ADP implementations and renewals, including plan updates and employee data validation.

I support open enrollment and coordinate benefits across medical, dental, vision, life, disability, COBRA, FMLA, and retirement plans. Previously, I counseled employees at Benefit Harbor, LP and administered corporate benefits across 30+ locations at Cantex Continuing Care Network.

Experience

Work history, roles, and key accomplishments

Current

Benefits Account Manager

Current

Corban OneSource

Jan 2022 - Present (4 years 10 months)

Manage benefits administration for employer groups, serving as primary client contact for operations and issue resolution. Guide ADP implementation, coordinate plan administration, and support open enrollment.

ADP Benefits Administration Open Enrollment COBRA FMLA 401K Carrier Management Customer Relationship Management Data Validation Reconciliations

Benefits Counselor

Benefit Harbor, LP

Jan 2021 - Jan 2022 (1 year)

Counseled employees on benefit options during new hire enrollment and annual renewal for 20+ mid-size to large U.S. employer accounts. Managed enrollment calls and supported ADP implementation.

Benefits Counseling Open Enrollment ADP Employee Development Licensing client support

Benefits Specialist

Cantex Continuing Care Network

Jan 2017 - Jan 2021 (4 years)

Administered corporate benefits across 30+ locations, including medical, dental, vision, COBRA, FMLA, and 401(k) programs. Educated employees on benefit plans and supported HR Director with operations.

Benefits Administration COBRA FMLA 401K Employee Development Payroll Coordination Vendor Management Process Improvement