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Shenoah Kelly

@shenoahkelly

Benefits leader at nextSource, Inc. who increased 401(k) participation by 25% through employee education and communications.

United States

Message

At nextSource, Inc., I lead benefits operations across health and welfare, retirement, and leave administration. I advise leadership on program performance, costs, vendor service, and ways to improve the employee experience.

I lead a geographically dispersed Benefits team across the United States and Philippines and manage broker, carrier, consultant, and vendor relationships. Through focused communication and employee education, I increased 401(k) participation by 25%.

At SpelmanCollege, I administered health, welfare, and retirement benefits for more than 500 employees. I also improved workers’ compensation processes, reducing claim resolution time by 20% and administrative workload by 30%.

Experience

Work history, roles, and key accomplishments

Current

Human Resources & Benefits Manager

Current

nextSource, Inc.

Feb 2023 - Present (3 years 9 months)

Lead benefits operations across health and welfare, retirement, leave administration, and employee support. Manage a geographically dispersed Benefits team and advise leadership on program performance and cost management.

Benefits Administration Health And Welfare Retirement Plans Leave Administration Vendor Management Compliance KPI Reporting Team Leadership Employee Communications Cost Management

Benefits Manager

GAT Airline Ground Support

Jun 2022 - Feb 2023 (8 months)

Managed benefits programs for U.S. and Canadian employees, coordinating health and welfare benefits, retirement, leave, accommodations, vendor relationships, and compliance activities. Led HRIS implementation and change-management activities.

Benefits Administration Health And Welfare Retirement Plans Leave Management Vendor Management Compliance HRIS Implementation Change Management

Benefits Specialist

Spelman College

Oct 2019 - Jun 2022 (2 years 8 months)

Administered health and welfare and retirement benefits for over 500 employees, including enrollment, eligibility, employee communications, and vendor coordination. Coordinated leave and workers' compensation processes and improved claim resolution time by 20%.

Benefits Administration Health And Welfare Retirement Plans Leave Management Workers’ Compensation Vendor coordination Employee Communications Process Improvement

Corporate Benefits Administrator (Contract)

Harwan Group Insurance Brokers

Nov 2018 - Oct 2019 (11 months)

Supported benefits administration and client service for employer groups representing more than 10,000 employees. Assisted with ERISA, HIPAA, COBRA, and collective bargaining agreement compliance activities and audits.

Benefits Administration Client Services ERISA HIPAA COBRA Compliance Audit Regulatory Reporting