Carla Francesca Drulea

I’m a Global Benefits & HR Operations Specialist with 6+ years of experience managing international employee benefits across EMEA, UK, and APAC. I focus on turning complex operational challenges into scalable processes that improve compliance, efficiency, and employee experience.

In my current role at Accenture, I serve as a Benefits QA & SME, acting as a Subject Matter Expert for EMEA benefits operations. I perform quality assurance reviews to ensure data accuracy, compliance, and operational excellence, while partnering with Payroll, HR Operations, Finance, and external vendors to support end-to-end administration and issue resolution.

Previously at Velocity Global, I administered employee benefits programs across EMEA and APAC, ensuring compliance with local legislation and company policies. I supported benefits renewals and new benefit rollouts, managed employee inquiries across eligibility and plan changes, and conducted benefits audits, reconciliations, and reporting to protect financial accuracy and data integrity.

Earlier at Darwin Technologies, I administered employee benefits and compensation programs for multinational clients across EMEA. I supported enrollments, eligibility updates, and benefits communications, collaborated with insurance providers and brokers to resolve issues, and contributed to ongoing process improvements for efficient global benefits administration.