Open to opportunities

Lisa Swenton

@lisaswenton

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Experienced benefits administrator with a strong HR management background.

United States

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What I'm looking for

I am seeking a remote position that allows for collaboration, growth, and the application of my HR expertise.

I am a dedicated professional with extensive experience in benefits administration and human resources management. Over the years, I have honed my skills in project management, office administration, and customer care, allowing me to effectively contribute to team success and organizational growth. My journey has equipped me with a diverse skill set that I am eager to leverage in a remote position.

Throughout my career, I have successfully managed various benefits programs, ensuring compliance and effective communication with employees and vendors. My roles have included leading system implementations, developing administrative processes, and serving as a liaison between employees and insurance providers. I take pride in my ability to resolve complex issues and advocate for employee needs, fostering a positive workplace culture.

I am passionate about continuous learning and collaboration, and I am looking for an opportunity where I can apply my expertise, contribute valuable ideas, and grow alongside a dynamic team. I believe that my proactive approach and commitment to excellence will make a significant impact in any organization.

Experience

Work history, roles, and key accomplishments

Benefits Administrator

IX Systems

Mar 2022 - Apr 2022 (1 month)

Administered the firm's Health & Welfare plan, voluntary plans, and 401k. Managed and reconciled various benefit plan billings, functioning as a liaison with insurance companies to resolve claim inquiries and reconciliation errors.

Benefits Administration 401K HRIS system updates Reporting Vendor Relations

Benefits Manager

World Shipping, Inc.

Mar 2017 - Nov 2018 (1 year 8 months)

Administered and managed the day-to-day processes and activities of the group benefits department. Implemented and managed an in-house call center for the group benefits department, handling escalated inquiries and complaints.

Benefits Management Vendor Relations Project Management Customer Advocacy Statistical Analysis Contract Management Communication

Benefits Specialist

Jones Day

Aug 2016 - Mar 2017 (7 months)

Administered the firm's Health & Welfare plan, voluntary plans, and 401k. Managed and reconciled various benefit plans, serving as a liaison with insurance companies to resolve claim inquiries and reconciliation errors.

Benefits Administration 401K HRIS system updates Intranet Management

HR Administrator

BASF Corporation

Oct 2015 - Aug 2016 (10 months)

Managed human resources administrative tasks and supported HR functions. Assisted with various HR projects and maintained HR records.

Record keeping Employee Relations Office Management Data Entry Communication Compliance Reporting

Manager of Health & Welfare Plans

Cliffs Natural Resources Inc.

Jun 2012 - Mar 2015 (2 years 9 months)

Managed health & welfare plans, overseeing benefits administration and supervision. Analyzed benefits data and provided assistance with various benefits-related tasks.

Benefits Management Benefits Supervision benefits analysis Benefits Administration Data Analysis Compliance Vendor Management Reporting

Benefits Supervisor

Cliffs Natural Resources Inc.

May 2010 - Jun 2012 (2 years 1 month)

Supervised benefits operations and provided support for benefits administration. Assisted with benefits analysis and various related tasks.

Benefits Supervision Benefits Administration benefits analysis Data Analysis Compliance Reporting Problem Solving Communication Team Leadership

Benefits Analyst

Cliffs Natural Resources Inc.

Jan 2009 - Feb 2010 (1 year 1 month)

Analyzed benefits data and provided support for benefits administration. Assisted with various benefits-related tasks and reporting.

benefits analysis Benefits Administration Data Analysis Reporting Compliance Problem Solving Communication Record keeping

Benefits Assistant

Cliffs Natural Resources Inc.

Aug 2007 - Feb 2010 (2 years 6 months)

Provided administrative support for benefits operations and assisted with various benefits-related tasks. Maintained benefits records and assisted with employee inquiries.

Benefits Administration Administrative Support Record keeping Data Entry Communication Problem Solving Document Management Office Support

Benefits Administrator

Lesco Inc.

May 2006 - Aug 2007 (1 year 3 months)

Administered company benefits programs and managed related documentation. Assisted employees with benefits inquiries and resolved issues.

Benefits Administration Employer Benefits Documentation Communication Record keeping Data Entry Compliance Office Support

Office Manager/Human Resources and Benefits Administrative Coordinator

All Erection and Crane Rental Co.

Sep 2005 - Feb 2006 (5 months)

Managed office operations and provided human resources and benefits administrative coordination. Supported HR and benefits functions, ensuring smooth administrative processes.

Office Management Human Resources Benefits Administration Benefit Support Record keeping Communication Employee Relations

Benefits Assistant/Human Resources Coordinator

Penton Media

Oct 1996 - Sep 2005 (8 years 11 months)

Assisted with benefits administration and coordinated human resources activities. Supported HR and benefits departments with various administrative tasks.

Benefits Administration Benefit Support Record keeping Communication Employee Relations Data Entry Office Support

Education

Degrees, certifications, and relevant coursework

High School

High School Diploma, General Studies

Completed high school education with a focus on general studies. Gained foundational knowledge and skills applicable to various professional environments.