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I am a customer service professional with 6+ years improving satisfaction and exceeding sales targets.
Experience
Customer Support Representative
Schoolable
Feb 2025 - Present (9 months)
Customer Service Representative
WEB Interior Design
Feb 2024 - Jan 2025 (11 months)
Customer Service Representative
Toll Plaza Continental Hotel
Jan 2019 - Jan 2024 (5 years)
Customer service professional with five years' experience improving client satisfaction and operational processes.
Experience
UTIRS Agent
United States Department of the Treasury
Jun 2023 - Present (2 years 5 months)
Customer Service Representative
DHL
Mar 2022 - Jan 2023 (10 months)
Customer Service Specialist
Customer-focused marketing and service professional driving customer experience and sales growth.
Experience
Customer Service Representative
Vanguard Network Agency Limited
Mar 2022 - Sep 2024 (2 years 6 months)
Sales and Marketing Associate
Suka Power Limited
Dec 2018 - Dec 2022 (4 years)
Distribution & Customer Service Officer
Graphic Communications Group Limited
Dedicated professional with extensive experience in administrative support.
Experience
Customer Care Representative
Connect Hearing
Jan 2024 - Present (1 year 10 months)
Customer Service Coordinator
Wavefront Centre for Communication Accessibility
Mar 2023 - Jan 2024 (10 months)
Customer Care Representative
Results-driven customer service professional with 6 years of experience.
Experience
Medication Technician
Private Duty In-Home Care
Mar 2024 - Present (1 year 8 months)
Customer Service Representative
Accredo Health Group / Express Scripts / Cigna
Jan 2021 - Feb 2024 (3 years 1 month)
Chat Specialist
Sales representative passionate about digital sustainability and energy solutions.
Experience
Inside Sales Representative – Digital Building Services
Siemens AG
Feb 2024 - Present (1 year 9 months)
Trainee Digital Service Sales – Smart Buildings
Siemens AG
Feb 2023 - Jan 2024 (11 months)
Master Thesis Student – Group Government Relations Department
Hardworking customer service professional with manufacturing and medical billing knowledge.
Experience
Cashier/Customer Service
Harveys Supermarkets
Jun 2024 - Present (1 year 5 months)
Temperature Screener
Citizens Bank of Swainsboro
Jun 2020 - Present (5 years 5 months)
Assembler
SSDedicated Customer Service Team Leader with strong problem-solving skills.
Experience
Customer Experience Associate
Breadfast
Dec 2023 - Present (1 year 11 months)
Senior Customer Service Representative
inDrive
Jan 2023 - Nov 2023 (10 months)
Online Checkout Analyst and Driver Support
inDrive
JGDetail-oriented Customer Service Representative transitioning to data entry.
Experience
Customer Service Rep/Move Coordinator
HomeSafe Alliance
Nov 2024 - Jun 2025 (7 months)
Customer Service
Premiere Response
Jul 2022 - Oct 2024 (2 years 3 months)
Tech Support
Teleperformance
Mar 2022 - Jul 2022 (4 months)
I am a customer service professional with strong administrative and communication skills.
Experience
Customer Service Representative
Brae Therapy Center
Mar 2023 - Jul 2024 (1 year 4 months)
Customer Service Representative
Simmy-Frank West Africa Ltd
Oct 2019 - Dec 2022 (3 years 2 months)
Teacher
Community Secondary School Rumuepirikom
Jul 2018 - Jun 2019 (11 months)
Experienced customer service and counselling professional driving client satisfaction and revenue growth.
Experience
Customer Service Representative
Engie Energy Access
Jun 2018 - Present (7 years 5 months)
Administrative / Front Desk Assistant
Combined Services Ltd
Jan 2014 - Dec 2017 (3 years 11 months)
BUEnumerator
IWDedicated customer service and healthcare support professional with 6+ years experience.
Experience
Medical Virtual Assistant
Teladoc Health
Dec 2023 - May 2025 (1 year 5 months)
Inbound Sales & Customer Support Representative
Second Place Storage
Sep 2023 - Dec 2023 (3 months)
Healthcare Customer Service Representative
Customer service professional delivering high CSAT through CRM-driven support and revenue growth.
Experience
ACSenior Process Associate
Accenture
May 2022 - Jul 2025 (3 years 2 months)
Web Chat Agent
FIS Global Solutions India Pvt. Ltd
Oct 2019 - Apr 2021 (1 year 6 months)
Customer Care Executive
Allianz Worldwide Partners
Dynamic business development representative with a passion for education.
Experience
Volunteer
Non-Profit Organization
Jan 2024 - Present (1 year 10 months)
Business Development Representative
International Breweries PLC
Jan 2022 - Jan 2023 (1 year)
Teacher
Goomops Private School
MCAspiring professional eager to enhance skills and contribute effectively.
Experience
Commercial Department (Reservations)
Gonzaga Flat Service
Sep 2019 - Sep 2020 (1 year)
Dairy Products Operator/Stock Clerk
CompreBem Supermarkets
Nov 2018 - Jun 2019 (7 months)
Waiter
Recanto dos Espetinhos
Jan 2018 - Sep 2018 (8 months)
APArchitecture student with extensive customer service experience.
Experience
Junior Architect
Toquesmart
Oct 2019 - Feb 2020 (4 months)
Architecture Intern
Arquiterismo
Sep 2019 - Oct 2019 (1 month)
Customer Service Representative
New Tech
Mar 2019 - Mar 2019 (0 months)
MLDedicated customer service professional with extensive airline industry experience.
Experience
Customer Service Agent
Kenya Airways
Jan 2014 - Feb 2021 (7 years 1 month)
Customer Service Volunteer
Texas Cancer Centre
Customer Service Representative
Highly motivated customer service professional with strong communication skills.
Experience
Customer Service Representative
Duly Health and Care
May 2023 - Present (2 years 6 months)
JJCustomer service and data-entry specialist with accounting education.
Experience
Customer Service Representative
Ecobank Nigeria Limited
Jul 2019 - Present (6 years 4 months)
Industrial Training Intern
Guaranty Trust Bank
Jan 2016 - Dec 2016 (11 months)
Customer-focused support professional skilled in multi-channel issue resolution and process improvement.
Experience
Customer Service Representative
Bloom Events
May 2024 - Jul 2025 (1 year 2 months)
Customer Support Representative
Caslon Pvt Ltd
Apr 2023 - Apr 2024 (1 year)
Hertz
Aug 2021 - Mar 2022 (7 months)
Customer Service Call Center Rep
Walmart
Nov 2019 - Nov 2020 (1 year)
Sep 2016 - Jul 2017 (10 months)
GBCustomer Service Intern
Ghana Commercial Bank
Jul 2013 - Sep 2013 (2 months)
GBStores Intern
Ghana Commercial Bank
Jul 2012 - Sep 2012 (2 months)
Connect Hearing
Jun 2022 - Feb 2023 (8 months)
Bartender and Server
The Pink Bicycle
Aug 2020 - May 2022 (1 year 9 months)
Server and Social Media Manager
Warehouse Group
Apr 2017 - Aug 2020 (3 years 4 months)
Concentrix
Sep 2020 - Dec 2021 (1 year 3 months)
Call Center Representative
Real Time Insurance Agency
Jan 2017 - Jul 2020 (3 years 6 months)
Vaillant Group
Apr 2022 - Oct 2022 (6 months)
Working Student – Key Account Management Energy Supply Companies’ Department
Vaillant Group
Oct 2020 - Oct 2021 (1 year)
Working Student – Founding of LindenCare / Respiratory Mask Production
Kloepfel Consulting Group
Apr 2020 - Oct 2020 (6 months)
Nordson Corporation
Jul 2019 - May 2020 (10 months)
Assistant Manager
Little Caesars
Mar 2019 - Jul 2019 (4 months)
Cashier/Customer Service
Walmart
Oct 2015 - Apr 2017 (1 year 6 months)
Feb 2021 - Jan 2023 (1 year 11 months)
Sales / Customer Service
Vegeland for Export
Sep 2019 - Aug 2020 (11 months)
Telecommunications Operator
GCO Services
Jan 2022 - Mar 2022 (2 months)
Laborer
Sharpsville Container
Mar 2021 - Oct 2021 (7 months)
Secretary
Heritage Solicitors
Oct 2013 - Jan 2016 (2 years 3 months)
BRAC Uganda
Feb 2017 - Apr 2017 (2 months)
Hinduja Global Solutions
Jun 2019 - Sep 2023 (4 years 3 months)
Mar 2019 - Sep 2019 (6 months)
Feb 2021 - Feb 2022 (1 year)
Teacher
El Crystal Group of Schools
Sep 2018 - Sep 2019 (1 year)
Customer Service Representative
Beach Cart
Dec 2015 - May 2017 (1 year 5 months)
Customer Service Representative
Data Vimenca
Jan 2018 - Mar 2019 (1 year 2 months)
Customer Service Representative
Hire Horatio
Jan 2018 - Sep 2018 (8 months)
Jomo Kenyatta International Airport
