Rohit Shrestha
@rohitshrestha2
Dedicated customer service representative with strong communication skills.
AustraliaWhat I'm looking for
I am a dedicated customer service representative with a strong work ethic and a passion for providing exceptional support to customers. My experience spans various roles in the hospitality and retail sectors, where I have honed my skills in cash handling, inventory management, and team leadership. I thrive in fast-paced environments and am committed to ensuring customer satisfaction.
Throughout my career, I have demonstrated flexibility and reliability, often stepping into various roles to maintain smooth operations. My time at 7 Eleven and other establishments has equipped me with the ability to manage stock, handle customer inquiries, and lead team members effectively. I take pride in my excellent communication skills, which allow me to engage with customers and colleagues alike, fostering a positive work environment.
Experience
Work history, roles, and key accomplishments
Houseman
Intercontinental
Mar 2023 - May 2023 (2 months)
Ensured high levels of cleanliness and confidentiality while working with VIP guests. Participated in various handyman jobs and maintained the general upkeep of the hotel. Assisted with guest requests and pantry management.
Kitchen Support
Loaded by BL
Jan 2023 - Mar 2023 (2 months)
Supported the head chef by overseeing kitchen maintenance and prep work. Delegated tasks to ensure smooth food delivery and reduced customer wait times. Conducted weekly deep cleanouts of food storage areas.
Houseman
Meriton Suites
Dec 2022 - Jan 2023 (1 month)
Maintained cleanliness and confidentiality while working with VIP guests. Assisted in various handyman tasks and ensured the upkeep of hotel facilities. Responded to guest requests and supported supervisors in room touch-ups.
Customer Service Representative
7 City Convenience Store
Oct 2022 - Dec 2022 (2 months)
Handled cash transactions and ensured proper food safety protocols. Managed deliveries and encouraged customers to take advantage of promotions. Responsible for maintaining freezer temperatures and filling safety checklists.
Customer Service Representative
7 Eleven
Aug 2022 - Oct 2022 (2 months)
Provided exceptional customer service and cash handling at the Narwee store. Managed inventory, received stock deliveries, and ensured compliance with government standards for tobacco sales. Led team members and set up promotions while maintaining store cleanliness.
Education
Degrees, certifications, and relevant coursework
Australian Ideal College
Certificate 3, Accounting
Completed Certificate 3 in Accounting, gaining foundational knowledge in accounting principles and practices.
Australian Ideal College
Certificate 4, Accounting
Achieved Certificate 4 in Accounting, enhancing skills in financial reporting and management accounting.
Australian Harbor International College
Diploma, Information Technology
Pursued a Diploma of Information Technology, focusing on IT systems and network management.
Australian Harbor International College
Advanced Diploma, Information Technology
Completed an Advanced Diploma of Information Technology, gaining advanced skills in software development and IT project management.
Availability
Location
AustraliaAuthorized to work in
Job categories
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