Maria Balderrama

Accepted and managed delivery requests, navigating to pick-up locations and confirming orders before delivery. Communicated with customers regarding order issues or special instructions, ensuring timely deliveries and reporting any problems.

Developed sales pitches to market products for three companies within a retail host environment, utilizing an announcement system for advertising. Navigated a virtual desktop platform to manage product inventory and trained other associates on sales techniques and customer needs.

Operated in a dining room setting, pleasantly and courteously interacting with customers. Cross-trained and coordinated scheduling with team members to ensure seamless service, while strictly following all cash, security, inventory, and labor policies.

Ensured adherence to all safety and sanitation policies for food and beverage handling, upholding proper health standards. Displayed enthusiasm and knowledge of the restaurant's menu, consistently providing professional, friendly, and engaging service.

Managed calls for employer groups, updating subscriber contract information and utilizing active listening to provide quality service to healthcare providers. Filed claims and quoted accurate healthcare benefit information, while strictly complying with confidential information policies.

Conducted cold calls across various regions to gather data, actively listening and responding to participants' opinions and statements. Fluently read verbatim political statements, demonstrating an understanding of diverse viewpoints and tolerance for global topics.