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VVTechnical Project Manager with 13+ years of experience in SaaS.
Experience
Associate Principal of Project and Program Management
LTIMindtree
Jan 2024 - Present (1 year 10 months)
Sr. Technical Project Manager
CarParts.com
Jan 2023 - Jan 2024 (1 year)
Technical Program Manager
Internet Brands
Jan 2022 - Jan 2023 (1 year)
Sr. Technical Project Manager
Dynamic Healthcare Systems
Jan 2017 - Jan 2022 (5 years)
Scrum Master / Project Manager
UnitedHealth Group
Jan 2013 - Jan 2015 (2 years)
Dynamic Enterprise Sales Leader specializing in Digital Transformation.
Experience
Business Development Manager – Enterprise Software
Presidio
Dec 2021 - Present (3 years 11 months)
Vice President Technology Solutions
ATSG/MTM Technologies, Inc.
Apr 2019 - Nov 2021 (2 years 7 months)
Senior Technical Account Manager
HP
United States70k-120k USD
Data Scientist and Solution Architect skilled in AI, cloud systems, and analytics. Auburn MSCS '26.
Experience
Solution Architect
GE Aerospace
Apr 2025 - Present (7 months)
IT & Data Analyst
Ellucian
Full-stack developer blending computer science and business acumen.
Experience
Account Manager
NCA
Sep 2025 - Present (2 months)
Founding Developer
Scripter Studios
Jun 2024 - Jan 2025 (7 months)
Marine Technician Intern
Ocean Craft Marine
May 2023 - Aug 2023 (3 months)
Project leader with 15 years of expertise in optimizing cross-functional team success and enhancing
Experience
Technical Project Manager
Mitratech
Oct 2023 - Present (2 years 1 month)
Advisor
Homeward Mortgage
May 2021 - Nov 2022 (1 year 6 months)
Advisor
Rejoice Mortgage
Feb 2020 - May 2021 (1 year 3 months)
Antigua and Barbuda26k-35k USD
Experienced healthcare administrator with 20 years in customer service.
Experience
Marketplace Insurance Assistant
Maximus Inc.
Nov 2024 - Present (1 year)
Medicaid Enrollment Assistant
State of Ohio
DUDynamic project and account management professional with strong sales expertise.
Experience
Project Manager | Executive Assistant | Virtual Assistant
VirtualDeniz
Jan 2023 - Present (2 years 10 months)
Project Manager
VirtualDeniz
Jan 2023 - Present (2 years 10 months)
Account Manager
VMSaaS Customer Success Manager dedicated to enhancing customer satisfaction.
Experience
Customer Success Manager
Paminga
Feb 2022 - Present (3 years 9 months)
CX Manager Associate
Aspen Technologies Group LLC
Feb 2020 - Present (5 years 9 months)
MPUnited States90k-140k USD
Technical sales and manufacturing engineer driving multimillion-dollar defense and aerospace solutions.
Experience
RTSenior Manufacturing Engineer
Raytheon Technologies
Jan 2020 - Jun 2025 (5 years 5 months)
EZCustomer Support and Success leader scaling global technical support for enterprise SaaS.
Experience
Vice President of Customer Support
Bigtincan
Sep 2021 - Jun 2025 (3 years 9 months)
Senior Director of Support
Bigtincan
Sep 2012 - Sep 2021 (9 years)
Support Engineer
Apperian, Inc.
May 2011 - Jul 2012 (1 year 2 months)
LMResults-driven Customer Success professional with over 10 years of experience.
Experience
Strategic Accounts Director
Augmedix
Dec 2024 - Present (11 months)
Senior Principal Customer Success Manager
Unqork
Nov 2021 - Sep 2023 (1 year 10 months)
Principal Customer Success Manager
MOExperienced Technical Account Manager
Experience
Manager, Technical Account Management
Flutterwave
Sep 2022 - Present (3 years 2 months)
Technical Account Manager
Flutterwave
Jan 2020 - Sep 2022 (2 years 8 months)
Technical Support Specialist
Flutterwave
Dec 2018 - Jan 2020 (1 year 1 month)
VSTechnical Account Manager driving SaaS adoption, integrations, and customer retention.
Experience
OKTechnical Account Manager
Okta
Apr 2024 - Aug 2024 (4 months)
Customer Support Specialist
Whatfix
May 2022 - Mar 2024 (1 year 10 months)
KPAnalyst
KPMG
Oct 2020 - May 2022 (1 year 7 months)
RPExperienced technical account manager with expertise in SaaS industries, industrial automation, and
Experience
Sr. Technical Account Manager
Locus
Jan 2022 - Present (3 years 10 months)
Technical Account Manager
Odd Concepts
Oct 2021 - Jan 2022 (3 months)
Account Manager
Fastech Outsourcing
I am a customer-focused technical support and sales specialist experienced in troubleshooting and account management.
Experience
Technical Specialist
Sleep Number Corporation
Jul 2020 - Present (5 years 4 months)
Sales Representative
T-Mobile
May 2019 - Jul 2020 (1 year 2 months)
Planogram Technician
Target
CBDynamic Technical Account Director with expertise in cloud technologies.
Experience
Technical Account Director
TACC, LLC
Jan 2023 - Present (2 years 10 months)
Solutions Architect
6WIND
Jan 2021 - Jan 2023 (2 years)
Sales Engineer
Casa Systems
Jan 2016 - Jan 2021 (5 years)
AACustomer Success Manager with expertise in enterprise account management.
Experience
Customer Success Team Lead
Genestack
Feb 2023 - Mar 2024 (1 year 1 month)
Project Manager
Genestack
Nov 2021 - Feb 2023 (1 year 3 months)
Technical Account Manager
CloudAware
Nov 2018 - Oct 2021 (2 years 11 months)
Experienced Technical Account Manager with a focus on customer satisfaction.
Experience
Technical Account Manager
Lenovo
Jun 2023 - Present (2 years 5 months)
Customer Service Manager
Equiniti Toplevel
Jan 2021 - Jun 2023 (2 years 5 months)
Technical Account Manager TAM
Adobe Systems
Detail-oriented accountant with a passion for driving results.
Experience
Accountant and Technical Support
Photo Freedom Shelly Beach
Jan 2010 - Present (15 years 10 months)
Sales Team Leader
Venture-Net
Jan 2005 - Present (20 years 10 months)
Account Manager skilled in SaaS client onboarding, technical support, and data-driven retention.
Experience
Account Manager
Tovuti Group
Jul 2022 - Dec 2023 (1 year 5 months)
Technical Support Intern
Tovuti Group
Mar 2022 - Jul 2022 (4 months)
ICT Attaché
TVET CDACC
Jun 2021 - Aug 2021 (2 months)
ATSG/MTM Technologies, Inc.
May 2018 - Nov 2021 (3 years 6 months)
Senior Solution Architect
ATSG/MTM Technologies, Inc.
Apr 2014 - Nov 2021 (7 years 7 months)
Jan 2024 - Jan 2025 (1 year)
Artificial Intelligence Engineer
RadicalX
Oct 2023 - Jan 2024 (3 months)
Senior Technical Specialist
Kelly Services
Jun 2018 - Mar 2021 (2 years 9 months)
Sales Account Manager
3M
Jan 2016 - Apr 2018 (2 years 3 months)
Sales Associate
West Marine
May 2021 - Aug 2021 (3 months)
Business Unit Planning Advisor
ExxonMobil
Feb 2019 - Jul 2019 (5 months)
Second Line Supervisor
ExxonMobil
Nov 2017 - Feb 2019 (1 year 3 months)
Jun 2024 - Jul 2024 (1 month)
Covid-19 Vaccine Coordinator
Nevada Covid 19
Jun 2022 - Jul 2023 (1 year 1 month)
Medicaid Enrollment Specialist
Oklahoma Healthcare Authority
Jan 2023 - Mar 2023 (2 months)
RenoRun
Jan 2022 - Dec 2023 (1 year 11 months)
Account Executive
RenoRun
Jan 2022 - Dec 2022 (11 months)
Brand Success Manager
Goodfood Market
Jan 2020 - Dec 2022 (2 years 11 months)
Mechanical Engineer
Haigh-Farr
Mar 2018 - Feb 2020 (1 year 11 months)
Engineering Consultant
Hartford Steam Boiler
Jul 2017 - Jan 2018 (6 months)
Mechanical Engineer
Ward Leonard
Mar 2017 - Jul 2017 (4 months)
Mechanical Engineer
ARC Technology Solutions
Jul 2015 - Mar 2017 (1 year 8 months)
Territory Manager
Hewlett Packard – Palm GBU
Sep 2009 - May 2011 (1 year 8 months)
Account Executive
Alliance HealthCare
Aug 2006 - Jul 2009 (2 years 11 months)
Qualtrics
Jul 2020 - Nov 2021 (1 year 4 months)
Manager - Management Consultant
Cognizant
Jul 2018 - Jul 2020 (2 years)
Senior Consultant - Management Consultant
Deloitte
Mar 2015 - Jul 2018 (3 years 4 months)
Customer Support Officer - Internship
Flutterwave
Jan 2017 - Sep 2018 (1 year 8 months)
Internship Trainee
Shopp!ng
Jul 2015 - Sep 2015 (2 months)
Oct 2019 - Oct 2021 (2 years)
Electrical Support Engineer
Honeywell International
Jan 2017 - Oct 2019 (2 years 9 months)
May 2018 - May 2019 (1 year)
Dec 2018 - Nov 2020 (1 year 11 months)
Application Support Consultant
Cision Group
Nov 2017 - Dec 2018 (1 year 1 month)
Application Support Consultant
Adept Business Systems
Dec 2016 - Oct 2017 (10 months)
ICT Attaché
Masinde Muliro University
Jun 2018 - Aug 2018 (2 months)
