Open to opportunities

Haydn Behr

@haydnbehr

Message

Technical sales and channel professional driving partner-led growth and solution adoption.

South Africa

Message

What I'm looking for

I’m looking to grow in partner-led technical sales where I can lead channel and key accounts, execute CRM-driven pipelines, and use consultative, solution-focused support to improve adoption, retention, and measurable revenue growth.

I’m a key account and technical sales professional with over 10 years’ experience managing customer, partner, and channel relationships across ICT, connectivity, and technical solution environments. I’m at my best in partner-led technology environments where trusted relationships, technical confidence, and consistent pipeline engagement drive growth.

In my roles, I manage installer and channel relationships, deliver product education, and provide technical sales support so partners and customers apply solutions correctly. I also maintain accurate CRM records and pipeline activity, coordinate cross-functional teams to resolve escalated service and technical issues, and secure long-term customer loyalty through consultative selling and responsive account management.

Experience

Work history, roles, and key accomplishments

Current

Technical Sales Consultant

Current

Centurion Systems

Apr 2026 - Present (2 months)

Manage installer and channel partner relationships, providing technical sales support to improve solution fit and adoption. Coordinate sales pipeline activity and follow-ups while enabling issue resolution and partner growth across the sales ecosystem.

Channel Management Key Account Management Technical Sales Support Installer Support Cross functional Coordination

Senior Key Account Manager

Vox Telecommunications SA (Pty) Ltd

Jul 2019 - Mar 2026 (6 years 8 months)

Served as the primary interface between customers, technical support, vendors, and internal stakeholders to drive account growth, retention, and long-term loyalty. Maintained accurate CRM records and resolved escalated technical/service issues while achieving 100%+ gross sales in 2021, 2023, 2024, and 2025 and 250%+ in 2022.

Key Account Management Pipeline Management Consultative Selling Customer Retention Escalation Management Product Education Vendor coordination

Key Account Manager

iConnect Telecoms (Pty) Ltd

Feb 2018 - Jun 2019 (1 year 4 months)

Managed customer relationships in a fast-paced telecoms environment, supporting retention, growth, and service delivery. Coordinated with installers to align requirements and timelines, while helping customers understand product capabilities and available solutions.

Key Account Management Customer Retention Service Coordination Telecom Customer Onboarding Support

FTTH Sales Representative

iConnect Telecoms (Pty) Ltd

Nov 2016 - Feb 2018 (1 year 3 months)

Sold fibre connectivity solutions and supported customers through product selection, onboarding, and service activation. Gathered customer requirements and delivered responsive service across the sales process to ensure successful activation.

Telecom Sales Product Selection Customer Onboarding Requirements Gathering Technical Sales Support Customer Relationship Management

Account Manager

iConnect Telecoms (Pty) Ltd

Feb 2015 - Nov 2016 (1 year 9 months)

Managed customer accounts and relationship development across connectivity and telecoms services, ensuring consistent communication on service matters. Coordinated customer needs to support timely delivery and ongoing account engagement.

Account Management Customer Relationship Management Telecom Relationship Development Coordination Customer Support Account Engagement