Tomazo Silva Burin

● Own end-to-end relationship management for a national portfolio of distributors, resellers, and corporate clients, from onboarding through renewal, acting as the primary point of contact between the client and internal teams.
● Practice active listening to diagnose client pain points and translate them into internal action plans, product feedback, and process improvements.
● Identify and execute

● Bridged engineering background with B2B sales of specialized software for high-complexity projects (electrical, hydraulic, pneumatic, and energy systems).
● Led technical diagnosis conversations with manufacturing and automotive clients, mapping engineering bottlenecks and translating them into the right software solution.
● Delivered technical demos and proof-of-concept sessions, translating co

● Acted as the communication link between multiple vendors and the end client on large infrastructure projects (hydroelectric plants), aligning expectations and requirements.
● Led technical alignment meetings and negotiated project adjustments directly with clients.

● Worked directly with engineering clients on control logic, HMI, and supervisory systems (Elipse, Indusoft) for the energy sector.
● Ran client-facing factory tests and validations, identifying process gaps and proposing corrections.
● Delivered technical training to client operators and teams at project handover, an early customer-enablement skill set.

● Joined via corporate trainee program; developed and validated automation systems (Siemens/Rockwell PLC, HMI, Indusoft) for thermoelectric plants.
● Ran client-facing factory tests and integrated simulations directly with end clients.

Earned a degree in Control and Automation Engineering with a focus on energy generation.