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AMExperienced Service Director with a strong background in hospitality management.
Experience
Service Director
Chick-fil-A
Jul 1998 - Present (27 years 4 months)
Experienced fraud investigator and clinical laboratory technician with strong compliance and member-service focus.
Experience
NUFraud & Digital Investigator III
Navy Federal Credit Union
Aug 2022 - Present (3 years 3 months)
LAClinical Laboratory Technician
LabCorp
Feb 2021 - Jul 2022 (1 year 5 months)
Lab Technician
Baylor Scott & White Health
Jun 2020 - Feb 2021 (8 months)
Laboratory Technician
Clinical Pathology Lab
Mar 2015 - Jun 2020 (5 years 3 months)
HNDedicated Customer Service and Operations Leader with proven expertise.
Experience
Member Service Adviser
Bupa
Jun 2024 - Present (1 year 5 months)
Senior Consultant
Nationwide Building Society
Jul 2023 - Present (2 years 4 months)
Customer-service focused call center and front-desk professional fluent in Spanish, reliable and service-oriented.
Experience
Customer Service Representative
AnswerHero
Jan 2022 - Present (3 years 10 months)
Front Desk Associate
Lifetime Fitness
Jan 2018 - Dec 2021 (3 years 11 months)
FGPackage Handler
EUExperienced Claims Benefit Specialist with a focus on healthcare technology.
Experience
Claims Benefit Specialist
GE Healthcare
Jan 2023 - Present (2 years 10 months)
Claims Operations Analyst
Kaiser Permanente
Jun 2019 - Present (6 years 5 months)
Customer service professional delivering solutions-driven, service-oriented customer experiences.
Experience
Customer Service Representative
Ameripro Healthcare Group
Jan 2020 - Present (5 years 10 months)
Customer Service Representative
Aetna
Mar 2017 - Dec 2019 (2 years 9 months)
CICustomer Service Representative
NVFriendly and challenge-driven customer service professional
Experience
Customer Service
Samsung Service Center
Jun 2009 - Mar 2017 (7 years 9 months)
Secretariat Member
Badan Eksekutif Mahasiswa (BEM)
Jan 2006 - Jan 2008 (2 years)
Dedicated customer service manager with over 20 years of experience.
Experience
Loan Counselor
LoanCare
Mar 2025 - Present (8 months)
Intake Specialist/BDA Assistant
Delphi Behavioral Group
Oct 2019 - Present (6 years 1 month)
APC Customer Service Representative
JKDynamic service director with a focus on customer satisfaction and team leadership.
Experience
Service Director
Sheehy GMC & Subaru
Nov 2022 - Jun 2025 (2 years 7 months)
Service Manager
Battlefield Automotive
May 2018 - Nov 2022 (4 years 6 months)
Service Advisor
Battlefield Automotive
May 2012 - May 2018 (6 years)
Dedicated professional seeking to add value in a reputable organization.
Experience
Team Member
Dangelo’s Grilled Sandwiches
Feb 2022 - Sep 2022 (7 months)
Team Member
Dangelo’s Grilled Sandwiches
Feb 2022 - Sep 2022 (7 months)
Team Member
Dunkin’
Feb 2022 - Sep 2022 (7 months)
Patient service representative and Medicare advocate focused on compassionate healthcare support.
Experience
Patient Service Representative
American Health Imaging
Jul 2025 - Present (4 months)
Medicare Member Advocate
Viva Medicare
May 2023 - Jul 2025 (2 years 2 months)
TRExperienced performance manager with a focus on employee engagement.
Experience
Service Consultant
Medscheme
Apr 2024 - Nov 2024 (7 months)
Performance Manager
Pallon
Jun 2022 - Jul 2023 (1 year 1 month)
Underwriting Admin Partner
All Life Insurance
Jul 2020 - Oct 2020 (3 months)
Experienced aquatics and youth programs leader focused on safety, team development, and member engagement.
Experience
Kids Leader
Life Time Athletic
Apr 2025 - Present (7 months)
Aquatics Assistant Lead
Life Time Athletic
Mar 2023 - Mar 2025 (2 years)
Aquatics Supervisor
Life Time Athletic
Jun 2021 - Mar 2023 (1 year 9 months)
I am an experienced receptionist and administrative professional.
Experience
VAReceptionist
Virgin Active
Jan 2016 - Jan 2019 (3 years)
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Dynamic professional with expertise in crew leadership and sales.
Experience
Crew Member
The Daily Grind / Starbucks
Mar 2023 - Present (2 years 8 months)
Environmental Services
Yale, New Haven Hospital
Jun 2024 - Sep 2024 (3 months)
Crew Member
Dunkin' Donuts
Seasoned customer service ambassador with a passion for client relations.
Experience
Customer Service Ambassador
Globl.Contact
Feb 2024 - Present (1 year 9 months)
Product Performance Technician Assistant
Garmin South Africa
Oct 2022 - Present (3 years 1 month)
Customer Care Consultant
I am an experienced customer service leader and operations coordinator delivering operational excellence and exceptional client satisfaction.
Experience
Mortgage Systems Administrator
iQ Credit Union
Jan 2017 - Jul 2025 (8 years 6 months)
Client Service Representative II
Integra Telecom
Jan 2015 - Jan 2017 (2 years)
Senior Customer Support Representative
WildTangent Inc
Jan 2014 - Jan 2015 (1 year)
NNDedicated customer service professional with extensive healthcare experience.
Experience
Advocate4Me Senior Representative
United Healthcare
Jul 2021 - May 2025 (3 years 10 months)
Customer Service Consultant
Caliber Collision
Jan 2020 - Apr 2020 (3 months)
Office Manager
America’s Car Mart
Aug 2018 - Nov 2019 (1 year 3 months)
Experienced customer service representative with strong phone, chat, and email skills.
Experience
Customer Service Representative
UnitedHealth Group
Apr 2020 - Aug 2025 (5 years 4 months)
Customer Service Representative
Capital One
Sep 2018 - Feb 2020 (1 year 5 months)
AJTourism graduate with strong customer service and organizational skills.
Experience
Airline Customer Service Agent
Pacific Aviation
Jan 2023 - Present (2 years 10 months)
Human Resources Intern
Okada Manila
Jan 2023 - Apr 2023 (3 months)
Membership Services Intern
Alabang Country Club
Customer Service Representative
Concentrix First Direct
Mar 2023 - Present (2 years 8 months)
Driver's Mate
M4 Specialists
Nov 2021 - Present (4 years)
Warehouse Operative
B&M Retail
May 2021 - Present (4 years 6 months)
FedEx Ground
Jan 2017 - Dec 2017 (11 months)
Warehouse Production Worker
HEB
Jan 2017 - Dec 2017 (11 months)
Server / Office Intern
Boudreaux Cajun Kitchen
Jan 2016 - Dec 2017 (1 year 11 months)
Citigroup Inc
Apr 2015 - Feb 2017 (1 year 10 months)
Educational Testing Service
May 2018 - Present (7 years 6 months)
Revenue Cycle Billing Associate
Harmony Recovery Group
Oct 2023 - Feb 2024 (4 months)
Revenue Cycle Specialist
Delphi Behavioral Group
Feb 2023 - Oct 2023 (8 months)
Team Member
Dunkin’
Feb 2022 - Sep 2022 (7 months)
Summer Employee
National health fund
May 2021 - Sep 2021 (4 months)
Team Leader
Altron Bytes People Solutions
Apr 2015 - Aug 2019 (4 years 4 months)
Oct 2022 - Dec 2022 (2 months)
Floor Staff Member
Bath & Body Works
Oct 2022 - Dec 2022 (2 months)
Desk Worker
Western Connecticut State University- Admissions.
Sep 2022 - Dec 2022 (3 months)
Discovery
Nov 2021 - Present (4 years)
Clinical Trial Recruiter
SubjectWell
Jul 2021 - Present (4 years 4 months)
Corporate COVID-19 Health & Wellness Consultant
Discovery
Nov 2018 - Present (7 years)
Senior Customer Service Specialist
Flagstar Bank
Jan 2011 - Jan 2014 (3 years)
Assistant Manager
Check Into Cash
Aug 2017 - Jul 2018 (11 months)
Hostess
BB King’s Blues Club
Dec 2016 - Aug 2017 (8 months)
Jan 2023 - Apr 2023 (3 months)
