Rosmike SalazarRS
Open to opportunities

Rosmike Salazar

@rosmikesalazar

Results-driven customer service representative with 10 years of experience.

United States

What I'm looking for

I am looking for a role that values exceptional customer service and offers opportunities for growth.

I am a results-driven Customer Service Representative with over 10 years of experience in concierge services. My career has been defined by my commitment to delivering exceptional customer experiences and resolving conflicts effectively. I take pride in my ability to maintain a high level of professionalism, which has been recognized by both residents and management alike.

In my current role at Related Management in New York, I serve as the first point of contact for residents and visitors, ensuring that their needs are met promptly and courteously. I handle a variety of requests, from package deliveries to handyman services, and I am dedicated to enhancing resident satisfaction through personalized service. My attention to detail and organizational skills allow me to maintain accurate records and ensure the safety and security of all residents.

Experience

Work history, roles, and key accomplishments

CM
Current

Concierge

Concierge Related Management

Jan 2016 - Present (9 years 5 months)

Served as the primary point of contact, warmly welcoming residents and visitors while providing personalized and efficient services to enhance satisfaction. Handled various requests including package deliveries, dry cleaning, and handyman services, maintaining detailed and accurate records of all packages and service requests.

Education

Degrees, certifications, and relevant coursework

RS

Richmond Hill High School

High School Diploma, General Studies

0

Completed high school education.

AM

Allen School of Medicine

Attended, Medicine

0

Attended the Allen School of Medicine but did not complete the program.

Tech stack

Software and tools used professionally

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Rosmike Salazar - Concierge - Concierge Related Management | Himalayas