Rosmike Salazar
@rosmikesalazar
Results-driven customer service representative with 10 years of experience.
What I'm looking for
I am a results-driven Customer Service Representative with over 10 years of experience in concierge services. My career has been defined by my commitment to delivering exceptional customer experiences and resolving conflicts effectively. I take pride in my ability to maintain a high level of professionalism, which has been recognized by both residents and management alike.
In my current role at Related Management in New York, I serve as the first point of contact for residents and visitors, ensuring that their needs are met promptly and courteously. I handle a variety of requests, from package deliveries to handyman services, and I am dedicated to enhancing resident satisfaction through personalized service. My attention to detail and organizational skills allow me to maintain accurate records and ensure the safety and security of all residents.
Experience
Work history, roles, and key accomplishments
Concierge
Concierge Related Management
Jan 2016 - Present (9 years 5 months)
Served as the primary point of contact, warmly welcoming residents and visitors while providing personalized and efficient services to enhance satisfaction. Handled various requests including package deliveries, dry cleaning, and handyman services, maintaining detailed and accurate records of all packages and service requests.
Education
Degrees, certifications, and relevant coursework
Richmond Hill High School
High School Diploma, General Studies
Completed high school education.
Allen School of Medicine
Attended, Medicine
Attended the Allen School of Medicine but did not complete the program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Rosmike?
You can contact Rosmike and 90k+ other talented remote workers on Himalayas.
Message RosmikeFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
