Lilly Smith
@lillysmith
Dedicated English major with experience in customer service roles.
What I'm looking for
I am a full-time student at the University of South Carolina–Columbia, pursuing an English major with a GPA of 3.8. My academic journey has equipped me with strong analytical and communication skills, which I have applied in various customer service roles. I thrive in fast-paced environments and am committed to delivering exceptional service.
During my time as a Barista at Starbucks, I provided customized food and beverage service to military personnel and their families, ensuring a welcoming atmosphere. My experience as a Crew Member at Your Pie further honed my ability to manage customer expectations and maintain high standards of cleanliness and food safety. I take pride in my ability to collaborate effectively with coworkers to enhance the overall customer experience.
In addition to my work experience, I have engaged in projects that reflect my analytical skills, such as producing an executive summary for a local workforce needs assessment. I am passionate about using my skills to contribute positively to any team I join.
Experience
Work history, roles, and key accomplishments
Barista
Starbucks (Army and Air Force Exchange Services)
Jun 2024 - Present (1 year 1 month)
Provided timely, customized food and beverage service to US military service members, family members, and medical providers. Kept the storefront and premises clean and orderly to present a welcoming environment for customers and to maintain food safety practices.
Crew Member
Your Pie
Jan 2023 - Present (2 years 6 months)
Ensured each customer's made-to-order, oven-baked pizzas, pastas, and sides met their expectations. Maintained a clean lobby, working area, and storefront to ensure a positive customer experience and follow food safety procedures.
Education
Degrees, certifications, and relevant coursework
University of South Carolina–Columbia
Bachelor of Arts, English
Grade: 3.8
Currently pursuing a Bachelor of Arts in English. Maintaining a strong academic record with a GPA of 3.8.
Aiken County Career and Technology Center
Certificate, Digital Arts
Completed a 2-year digital arts program. Studied the principles of design, developed proficiency in digital art software (Adobe, Procreate), and gained experience in typography analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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