Lilly Smith - Barista - Starbucks (Army and Air Force Exchange Services) | Himalayas
Lilly SmithLS
Open to opportunities

Lilly Smith

@lillysmith

Dedicated English major with experience in customer service roles.

United States
Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while fostering a positive work environment and opportunities for growth.

I am a full-time student at the University of South Carolina–Columbia, pursuing an English major with a GPA of 3.8. My academic journey has equipped me with strong analytical and communication skills, which I have applied in various customer service roles. I thrive in fast-paced environments and am committed to delivering exceptional service.

During my time as a Barista at Starbucks, I provided customized food and beverage service to military personnel and their families, ensuring a welcoming atmosphere. My experience as a Crew Member at Your Pie further honed my ability to manage customer expectations and maintain high standards of cleanliness and food safety. I take pride in my ability to collaborate effectively with coworkers to enhance the overall customer experience.

In addition to my work experience, I have engaged in projects that reflect my analytical skills, such as producing an executive summary for a local workforce needs assessment. I am passionate about using my skills to contribute positively to any team I join.

Experience

Work history, roles, and key accomplishments

SS

Barista

Starbucks (Army and Air Force Exchange Services)

Jun 2024 - Present (1 year 1 month)

Provided timely, customized food and beverage service to US military service members, family members, and medical providers. Kept the storefront and premises clean and orderly to present a welcoming environment for customers and to maintain food safety practices.

YP

Crew Member

Your Pie

Jan 2023 - Present (2 years 6 months)

Ensured each customer's made-to-order, oven-baked pizzas, pastas, and sides met their expectations. Maintained a clean lobby, working area, and storefront to ensure a positive customer experience and follow food safety procedures.

Education

Degrees, certifications, and relevant coursework

University of South Carolina–Columbia logoUC

University of South Carolina–Columbia

Bachelor of Arts, English

Grade: 3.8

Currently pursuing a Bachelor of Arts in English. Maintaining a strong academic record with a GPA of 3.8.

AC

Aiken County Career and Technology Center

Certificate, Digital Arts

Completed a 2-year digital arts program. Studied the principles of design, developed proficiency in digital art software (Adobe, Procreate), and gained experience in typography analysis.

Tech stack

Software and tools used professionally

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