Rene Maglasang

As a Customer Service Representative with extensive experience in the healthcare sector, I pride myself on delivering exceptional service and support to clients. My journey began with a Bachelor of Science in Hospitality Management, which equipped me with the skills necessary to thrive in fast-paced environments. Currently, I am employed at WIPRO, where I assist clients with member eligibility and benefits, ensuring they receive the information they need promptly and accurately.

Previously, I worked at United Healthcare Group and Sykes - Foundever, where I honed my abilities in problem-solving and communication. My responsibilities included verifying member eligibility, quoting benefits for both in-network and out-of-network services, and managing coordination of benefits inquiries. I am passionate about helping others and take pride in my ability to resolve issues efficiently and effectively.