Paola Rivera
@paolarivera1
Resourceful college student with strong organizational and communication skills.
What I'm looking for
As a dedicated college student pursuing a Bachelor of Arts in Criminology and Political Science at the University of South Florida, I am eager to leverage my academic background and diverse experiences in a professional setting. My role as a Selling Associate at Victoria's Secret & Co. has honed my customer service skills, allowing me to effectively assist and engage with a multicultural clientele. I pride myself on my ability to multitask and maintain a positive shopping experience for customers, demonstrating my commitment to excellence in every interaction.
In addition to my work experience, I have actively participated in various leadership roles within Gamma Phi Beta, where I served as the New Member Educator and currently as the Membership Vice President. These positions have equipped me with strong organizational and time management skills, as well as the ability to foster a sense of community among members. My involvement in the Criminology Club and other organizations has further enhanced my teamwork and communication abilities, preparing me for collaborative environments.
My upcoming internship with Congresswoman Kathy Castor's office will provide me with valuable insights into legislative processes and constituent engagement. I am excited to apply my adaptability and global awareness, gained through my studies abroad in Florence, Italy, to contribute meaningfully to your organization.
Experience
Work history, roles, and key accomplishments
Selling Associate
Victoria Secret & Co.
Jan 2022 - Present (3 years 5 months)
Provided exceptional customer service by greeting and assisting customers in a friendly and approachable manner. Addressed customer inquiries, resolved issues promptly, and ensured a positive shopping experience.
District Office Intern
Congresswoman Kathy Castor's Office
Jan 2025 - Aug 2025 (7 months)
Handled constituent inquiries and provided relevant information. Drafted correspondence on behalf of the Congresswoman and assisted with casework.
Membership Vice President
Gamma Phi Beta
Jan 2023 - Dec 2024 (1 year 11 months)
Served as Membership Vice President on the executive board, contributing to the direction of the sorority. Planned and led recruitment efforts, ensuring new members’ smooth integration into the sorority.
New Member Educator
Gamma Phi Beta
Jan 2022 - Dec 2023 (1 year 11 months)
Orchestrated and executed successful events, including Bid Day and New Member Education classes. Implemented initiatives to enhance member experience, fostering a sense of community.
Education
Degrees, certifications, and relevant coursework
University of South Florida
Bachelor of Arts, Criminology and Political Science
Activities and societies: Criminology Club - Member (Aug ‘22 - Present), Order of Omega - Member (Feb ‘24 - Present), Gamma Phi Beta - Member (Sept ‘21 - Present), Pi Sigma Alpha - Member (Sept ‘24- Present)
Multitasked through active student involvement and community service. Engaged in various clubs and honor societies, including the Criminology Club, Order of Omega, Gamma Phi Beta, and Pi Sigma Alpha.
Florence University of the Arts
Education Abroad Program, Behavioral Science
Analyzed cultural influences on human behavior through immersive coursework and field studies. Developed adaptability and global awareness by engaging in an international academic setting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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