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IT Consultant with over 4 years of experience in support.
Experience
IT Consultant
Quess Corp Limited
Jan 2024 - Mar 2024 (2 months)
IT Engineer
TEAM COMPUTERS PVT LTD
Sep 2022 - Jan 2024 (1 year 4 months)
Senior Software Test Engineer with strong QA, automation basics, and networking experience.
Experience
Senior Software Test Engineer
IQuest Nagarro Technologies
Aug 2021 - Present (4 years 3 months)
Senior Process Associate
Genpact
Mar 2021 - Jul 2021 (4 months)
Senior Network Analyst
Conectys EU
Dec 2017 - Feb 2021 (3 years 2 months)
Customer Service Representative
CGS (Computer Generated Solutions)
Jan 2017 - Jul 2017 (6 months)
Environmental Engineer
Municipality Technical Bureau
Oct 2013 - Feb 2015 (1 year 4 months)
Adaptable customer-service professional with legal training and strong conflict-resolution skills.
Experience
Customer Service Representative
Zeekem
Jan 2023 - Jan 2025 (2 years)
Customer Care Representative
Genesis Group of Companies (Skybar)
Jan 2021 - Jan 2023 (2 years)
Customer service professional with strong communication and problem-solving skills.
Experience
Customer Service Representative
SL Nano Space Technology
Nov 2023 - Jun 2024 (7 months)
Customer Service Representative
SV Financials Services
Feb 2020 - Oct 2023 (3 years 8 months)
Digital Interaction Advisor
24/7
Detail-oriented and results-driven professional
Experience
Customer Service
Analog Powertech Engineering Pvt. Ltd.
Jul 2022 - Present (3 years 4 months)
Virtual Care Officer
HDFC Bank
Feb 2022 - Feb 2023 (1 year)
Customer Service Executive
Aegis Customer Support Services (Startek)
18k-50k USD
Customer-focused HR and business development professional driving operational excellence.
Experience
Recruitment Intern
CorpStage
Apr 2025 - Present (7 months)
Adhoc Recruiter
Result-driven financial crime investigator with a passion for technology.
Experience
Financial Crime Investigator
Monzo Bank
Nov 2023 - Present (2 years)
Senior Financial Crime Investigator
Monzo Bank
Sep 2023 - Oct 2023 (1 month)
Dedicated customer service representative with 7 years of experience.
Experience
Call Centre Agent-Customer Service Representative
Multichoice Botswana
Feb 2018 - Jul 2024 (6 years 5 months)
Customer Success & Operations Specialist with 11 years of experience.
Experience
Auto Damage Adjuster I
GEICO
Jan 2024 - Present (1 year 10 months)
Project Manager
DCW and Associates
Jul 2019 - Present (6 years 4 months)
Mortgage Service & Mitigation Specialist
Cloud support professional transitioning into AI automation and workflow engineering.
Experience
Cloud Technical Support Analyst
Accenture
Jan 2022 - Present (3 years 10 months)
E-commerce and retail specialist driving order accuracy, automation, and measurable sales growth.
Experience
Digital Commerce Specialist
Nestlé Business Services
May 2025 - Present (6 months)
Order Data Specialist
Manpower Outsourcing Services, Inc.
Mar 2023 - Present (2 years 8 months)
Data governance and data quality specialist driving compliance, clarity, and measurable improvement.
Experience
Data Governance Manager
Opro Group Limited
Jun 2024 - Present (1 year 5 months)
Data Governance Manager
Dacorum First Credit Union
Oct 2022 - May 2024 (1 year 7 months)
Data Management Analyst
Product Support Engineer with a passion for resolving complex technical issues.
Experience
Product Support Engineer
Evolv Technology
Jan 2021 - Jan 2025 (4 years)
Technical Support & Sales
SmartSense by Digi
Jan 2016 - Jan 2021 (5 years)
Tech Support / Sales Rep
SimpliSafe
Jan 2014 - Jan 2016 (2 years)
Reliable professional with experience in data entry and customer service.
Experience
Floral Assistant
Foxglove and Heather
Aug 2021 - Present (4 years 3 months)
Asset Protection Associate/Receiving
Walmart
Nov 2018 - Present (7 years)
Front-End Team Lead
Experienced sales and procurement professional specializing in payments, client relations, and travel operations.
Experience
Team Leader
Page Point Pvt Ltd
Mar 2012 - Dec 2015 (3 years 9 months)
Client-focused Claims Handler with expertise in insurance claims, dispute resolution, and customer service.
Experience
Settlement Agent
Repear Debt Restructuring
Claims Handler
Sutherland
Administrator, Customer Response Unit
650k-800k INR
Skilled strategic business developer with expertise in logistics and revenue growth.
Experience
Business Development Management Trainee
CRITICALOG INDIA PVT LTD
Jan 2023 - Present (2 years 10 months)
Customer support specialist committed to enhancing client relationships.
Experience
Customer Support Specialist
Teleperformance Nigeria
Jan 2023 - Present (2 years 10 months)
Direct Sales Agent
Strategic Outsourcing Limited
Jan 2023 - Dec 2023 (11 months)
Experienced customer support professional with strong analytical skills.
Experience
Collections
Genpact
May 2022 - Present (3 years 6 months)
Customer Support Representative
Micbel Auto Land
Apr 2021 - May 2022 (1 year 1 month)
Head Transaction Services / Customer Care
Life Point Health
Jul 2019 - Apr 2021 (1 year 9 months)
Strong analytical thinker with extensive customer service experience.
Experience
Digital Technical Support
Amazon Development Center
Sep 2023 - Jan 2024 (4 months)
Senior Customer Service Advisor
Capita SA
Aug 2021 - Jul 2023 (1 year 11 months)
Search and Rescue Technician
Amazon Development Center
Sep 2018 - Apr 2021 (2 years 7 months)
Aug 2017 - Dec 2017 (4 months)
Oct 2018 - Feb 2022 (3 years 4 months)
GKGS Consulting
Dec 2024 - Present (11 months)
Business Development Lead
Nissi Apartments
Jan 2023 - Jan 2025 (2 years)
Customer Care Representative
Nissi Apartments
Jan 2021 - Jan 2023 (2 years)
Customer Service Representative
Mcray Supermarket & Store
Jan 2019 - Jan 2021 (2 years)
Foreign Exchange & Business Development Officer
AIOON Group
Jul 2021 - Jul 2022 (1 year)
Business Development Officer
Mitsun Group
Sep 2019 - Jun 2021 (1 year 9 months)
Call Centre Agent- Customer Service Representative
Multichoice Botswana
Nov 2016 - Dec 2017 (1 year 1 month)
Amerisave
Jan 2017 - Present (8 years 10 months)
Commercial Real Estate Partner & Executive Assistant
American Realty Services, Inc.
Jan 2015 - Present (10 years 10 months)
Technical Support Technician
Independent Contractor
Feb 2014 - Present (11 years 9 months)
Order Management Administrator
MicroSourcing
Jan 2024 - May 2025 (1 year 4 months)
E-commerce Specialist
Styleright Global Corporation
Apr 2022 - Dec 2022 (8 months)
Conpro Microfinance Bank Limited
Jan 2018 - Sep 2022 (4 years 8 months)
KYC Analyst
Conpro Microfinance Bank Limited
Jun 2015 - Dec 2017 (2 years 6 months)
Walmart
Jun 2022 - Nov 2022 (5 months)
Sutherland
Broadcast Talent, Voice Artiste & Digital Communication Associate
Bayelsa State Broadcasting Corporation
Jan 2022 - Dec 2023 (1 year 11 months)
Broadcast Talent & Voice Artiste
Lion 93.9 FM
Jan 2021 - Dec 2022 (1 year 11 months)