De'Auna W

Investigated auto claims and collaborated with repair shops to develop accurate CCC One estimates. Communicated claim processes effectively to policyholders and vendors, ensuring clarity and understanding. Ensured regulatory compliance and achieved timely resolutions through meticulous documentation.

Managed insurance claim settlements and acquired government contracts, ensuring optimal outcomes for stakeholders. Oversaw construction projects, maintaining code compliance and ensuring timely completion. Delivered SaaS and enterprise software solutions that aligned with client objectives.

Evaluated loan viability and ensured adherence to regulatory compliance standards to support efficient processing. Provided technical support for the MSP/Black Knight system, enhancing operational efficiency and accuracy. Managed customer escalations and underwriting delays, maintaining high levels of customer satisfaction.

Managed end-to-end processes for commercial and residential real estate projects, including permitting and construction, ensuring timely execution and compliance with all regulations. Executed real estate transactions and offered expert insights into zoning laws, facilitating informed decision-making for investors. Conducted detailed site inspections and coordinated with subcontractors to ensure t

Supervised teams in storm and disaster debris management, ensuring compliance with FEMA guidelines and optimizing task force operations. Led the reporting process for debris collections and safety measures, enhancing the accuracy and efficiency of task force activities.

Diagnosed and resolved complex software and hardware issues across multiple platforms, ensuring minimal downtime for users. Supported CRM and workflow systems, improving operational efficiency and enhancing user satisfaction. Provided expert guidance to users, significantly enhancing their experience and interaction with technical systems.