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Customer service manager with IT support and website/UI design skills.
Experience
COCustomer Service Manager
Concentrix
Mar 2023 - Present (2 years 8 months)
IT Desktop Support
CYMAIN Ghana Limited
Jun 2021 - Mar 2022 (9 months)
NACustomer service representative with strong problem-solving skills.
Experience
Customer Service Representative
Transcom
Jul 2024 - Aug 2024 (1 month)
Headmaster
Tunivision ISSAT Kairouan
Oct 2023 - May 2024 (7 months)
Customer Service Support Bilingual
Outsourcia
Jun 2023 - Oct 2023 (4 months)
Bilingual IT and telecom professional delivering enterprise support, UC, and customer success.
Experience
Solutions Consultant
sMedia
Apr 2025 - May 2025 (1 month)
TEVoice Provisioning Technician
Telus
Sep 2022 - Apr 2025 (2 years 7 months)
TOProduct Support Technician
TouchBistro
Sep 2021 - Sep 2022 (1 year)
ASCustomer service expert with 5 years in technical support.
Experience
Customer Service Representative
The Really Great Teacher Company
Nov 2023 - Present (2 years)
Senior Technical Advisor
Concentrix
Aug 2018 - Dec 2020 (2 years 4 months)
Technical Support Specialist and LLM Quality Analyst focused on troubleshooting and improving AI math outputs.
Experience
TULLM Quality Analyst
Turing
Jun 2024 - May 2025 (11 months)
Technical Support Engineer
TeKnowledge (Tek-Expert)
Sep 2020 - Dec 2023 (3 years 3 months)
Technical Support Advocate
Tek-Expert (TeKnowledge)
Aug 2019 - Sep 2020 (1 year 1 month)
I am a results-driven payments and onboarding specialist with CRM expertise.
Experience
Settlement Officer
Pearlpay, Inc.
Mar 2025 - Aug 2025 (5 months)
Payment Processing Analyst
Interaction Solutions Inc.
Oct 2023 - Feb 2025 (1 year 4 months)
Client Relations Coordinator
Conduent Business Services Philippines, Inc.
Aug 2022 - Aug 2023 (1 year)
Kenya70k-100k USD
I am a sales & operations leader driving retention, efficiency, and revenue growth in fintech.
Experience
Sales Operations Coordinator
Aza Finance Limited
Jan 2025 - Present (10 months)
Senior Sales & Operations Associate
MNCustomer Service Executive and Administrative Assistant with 10+ years' experience.
Experience
Customer Service Executive
Vdesk
May 2018 - Jun 2025 (7 years 1 month)
Receptionist / Admin Assistant
Amadeus Global Travel Distribution
Aug 2013 - Jan 2018 (4 years 5 months)
Call Center Agent
Infotrak Research and Consulting
May 2013 - Jul 2013 (2 months)
MMResults-driven customer service representative with international support experience.
Experience
Customer Service Representative
Greenlight Planet
Jan 2021 - Jan 2025 (4 years)
Customer Care Associate
Safaricom Company
Jan 2020 - Jan 2021 (1 year)
LGBilingual support and dispatch specialist with proven problem-solving skills.
Experience
Supervisor / Team Lead
National Education Broad (Optimum Subcontractor)
Dec 2024 - Present (11 months)
Bilingual Dispatcher / Customer Support Agent
National Education Broad (Optimum Subcontractor)
May 2022 - Present (3 years 6 months)
PRMBA graduate specializing in Marketing with a passion for innovation.
Experience
Luxury Associate
Marriott International
Sep 2024 - Present (1 year 2 months)
Management Trainee
Drone Destination Limited
Nov 2023 - Present (2 years)
MKEnergetic customer service professional with a passion for client success.
Experience
Finance Debtor & Customer Care Intern
Omaruru Municipality
Jun 2024 - Present (1 year 5 months)
Customer Service Intern
Namibian Broadcasting Corporation (NBC)
Jun 2015 - Aug 2015 (2 months)
MRDynamic and results-driven social media professional with seven years of hands-on experience.
Experience
TIInternet Safety Analyst
Telus International
Social Media Consultant
Freelance
TESocial Media Engagement Specialist
CM
Zambia0-1k USD
I am a customer service agent based in Lusaka,zambia and I am currently looking for a remote job
Experience
BBCustomer service agent
10bet online sports betting
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I am an experienced warehouse and logistics professional focused on inventory control.
Experience
Poultry Farm Owner
Poultry Farms
Jan 2013 - Jan 2017 (4 years)
Detail-oriented Revenue Cycle Specialist with extensive healthcare experience.
Experience
Revenue Cycle Specialist
IKS Healthcare INC
Jun 2021 - Present (4 years 5 months)
Billing Coordinator
Sunrise Medical Center
Jan 2019 - May 2021 (2 years 4 months)
Dispute Resolution Analyst
Genpact
Apr 2017 - Dec 2019 (2 years 8 months)
Operations leader specializing in P2P, client servicing, and team-driven process improvements.
Experience
Director
Kookky Solution
Feb 2019 - Present (6 years 9 months)
Manager (Service)
Steria India Ltd.
Jan 2007 - Sep 2008 (1 year 8 months)
Team Leader
Steria India Ltd.
Oct 2005 - Jan 2007 (1 year 3 months)
CD
United States45k-60k USD
Detail-oriented psych grad with BH & admin experience, seeking remote data & care coordination role
Experience
Behavioral Health Specialist
Banner Del Webb Medical Center
Jan 2023 - Present (2 years 10 months)
Medical Records Clerk
I am a results-driven Sales Engineer specializing in technical solutions and customer success.
Experience
Sales Engineer
SpectrumVoIP
Aug 2020 - Present (5 years 3 months)
Senior Technical Support Specialist
SpectrumVoIP
Apr 2017 - Aug 2020 (3 years 4 months)
Assistant Store Manager I
Fratelli Pizza
KSDynamic professional with expertise in AML compliance and IT management.
Experience
Manager SME AML Compliance
Tata Consultancy Services
May 2023 - Present (2 years 6 months)
IT Support Engineer / Assistant Project Manager
Crédit Agricole Payment Services
Jul 2020 - Mar 2023 (2 years 8 months)
IT Incident Manager
HR Vice President
Music Club ISSAT Kairouan
Sep 2022 - May 2023 (8 months)
CBTechnical Lead Analyst
CBC/Radio-Canada
May 2018 - May 2021 (3 years)
Business Development Executive/Collection Specialist
Hinduja Global Solution
Jan 2017 - Mar 2018 (1 year 2 months)
Representative
The First Source
Jul 2012 - Jun 2013 (11 months)
Aza Finance Limited
Jan 2024 - Dec 2024 (11 months)
Sales Administrator Associate
Aza Finance Limited
Aug 2021 - Dec 2023 (2 years 4 months)
Agent Banker
Co-operative Bank of Kenya
Jan 2019 - Jul 2021 (2 years 6 months)
Customer Care Representative
Better SMS Limited
Jul 2012 - Jun 2013 (11 months)
Digital Marketing Intern; Teamleader
ILP Overseas
Aug 2022 - Present (3 years 3 months)
The Social Element
DEContent Specialist
Dentsu
Customer Service Specialist
BlueCoral Healthcare Services
Feb 2013 - Mar 2017 (4 years 1 month)
Process Associate
Steria India Ltd.
Aug 2003 - Oct 2005 (2 years 2 months)
Customer Care Executive
EXL Services
Feb 2002 - May 2003 (1 year 3 months)
Cardiac Solutions
Aug 2022 - Oct 2024 (2 years 2 months)
Server / Bartender
Various Restaurants
Jan 2014 - Dec 2024 (10 years 11 months)
Oct 2015 - Apr 2017 (1 year 6 months)
Crédit Agricole Payment Services
Sep 2018 - Jul 2020 (1 year 10 months)
AML Investigator
ab
Nov 2016 - Sep 2018 (1 year 10 months)
Trilingual Secretary
Kavita Garg SARL
Oct 2014 - Mar 2016 (1 year 5 months)
