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OG
India800k-1000k INR
Ex- Senior SWAT Associate (Customer Success) Data Analysis & Process Optimization @ Amazon.
Experience
AMCS SWAT Associate (Data Analysis)
Amazon
Oct 2018 - Dec 2024 (6 years 2 months)
AMDedicated customer service professional with strong communication skills.
Experience
Call Center Agent
T-Mobile, Inc.
Mar 2022 - May 2023 (1 year 2 months)
Call Center Agent
T-Mobile, Inc.
Mar 2022 - May 2023 (1 year 2 months)
Server
Waffle House
Jul 2019 - Feb 2022 (2 years 7 months)
Cybersecurity professional and full‑stack developer specializing in pentesting and web apps.
Experience
Cyber Security Instructor
Abutech Training Academy
Jan 2015 - Jan 2024 (9 years)
Full Stack Developer
Abutech Training Academy
Jan 2015 - Jan 2024 (9 years)
Customer service and operations leader driving QA, training, and analytics for high-performing teams.
Experience
Lead Knowledge Manager
Sutherland Global Services
Jan 2025 - Present (10 months)
Customer Service Professional
Teleperformance - Stripe
May 2024 - Nov 2024 (6 months)
Team Leader Buyers
Ozeol
Translator with analytical thinking competency
Experience
Sales Associate
Gürgençler Apple Reseller
Jan 2022 - Jan 2022 (0 months)
Call Center Assistant
Turkish Airlines
Jan 2022 - Jan 2022 (0 months)
Accountant Intern
Taner Akbulut Accountant
Jan 2019 - Jan 2020 (1 year)
MBCustomer Support and CRM Specialist with 10+ years remote experience delivering high-resolution client support.
Experience
CRM Support Specialist
Insidea
Oct 2025 - Present (1 month)
Admin Associate & Customer Support
Durity
Mar 2025 - Oct 2025 (7 months)
Customer Service Representative
Insidea
Dynamic operations supervisor with expertise in client relations and management.
Experience
Concessions Supervisor
Huntington Bank Pavilion at Northerly Island
May 2025 - Present (6 months)
Bar Lead
Macy's Walnut Room
Oct 2023 - Present (2 years 1 month)
Account Executive
ARDynamic business manager with 9 years of experience in sales.
Experience
Business Manager
Wishup
Apr 2024 - Sep 2024 (5 months)
Community Operations Specialist
Instawork
Aug 2021 - Mar 2024 (2 years 7 months)
Senior Sales Associate
Mastree
Oct 2020 - Feb 2021 (4 months)
OAVersatile and motivated individual with strong organizational skills.
Experience
Customer Service Advisor
Concentrix Ghana
Sep 2023 - Present (2 years 2 months)
Remote Coordinator
International Model of United Nations
Oct 2021 - Sep 2022 (11 months)
National Service
MM
United States75k-150k USD
I'm a Software QA Engineer based out of Fort Lauderdale, FL
Experience
Health Care Specialist
MDLIVE
Dec 2018 - Present (6 years 11 months)
SASoftware QA Engineer
Saldo App
BPAspiring cybersecurity analyst with hands-on experience in threat detection.
Experience
Cybersecurity Analyst L1
Zeronsec India Pvt. Ltd.
Jun 2023 - Present (2 years 5 months)
Frontend Development Intern
Zeronsec India Pvt. Ltd.
Cybersecurity Analyst Intern
Customer service professional with strong administrative and data entry skills.
Experience
Virtual Data Entry Assistant
Tarver Mortgage Corporation
Jul 2024 - Jul 2024 (0 months)
Remote Brand Advocate
Humana
Oct 2023 - Jan 2024 (3 months)
Virtual Cold Calling Agent
Taylor Made Investor
Feb 2023 - Oct 2023 (8 months)
Customer support leader driving satisfaction, retention, and team performance.
Experience
VWCustomer Support Manager
Verizon Wireless
Jan 2012 - Jan 2024 (12 years)
Business Program Coordinator
City of Phoenix
Jan 2006 - Jan 2012 (6 years)
RJI’m looking to support businesses in need of a reliable remote VA or support agent.
Experience
Global Technical Support
Confidential
Person in Charge
Confidential
Jan 2019 - Dec 2022 (3 years 11 months)
Customer Service Representative
Confidential
Highly experienced Senior IT Operations professional specializing in technical support.
Experience
Technical Support Engineer
Micro-Tel
May 2018 - Mar 2025 (6 years 10 months)
Technical Manager/Coordinator
National Network Solutions
Aug 2015 - May 2018 (2 years 9 months)
L3 Verizon Presidential Appeals DSL Escalation Specialist
DAExperienced Senior Network Engineer with expertise in network management.
Experience
Senior Network Engineer
Presto Infosolutions Pvt Ltd
Oct 2023 - Present (2 years 1 month)
Network Engineer
CMS Computers Ltd.
Sep 2019 - Oct 2023 (4 years 1 month)
Network Engineer
Presto Info Solutions (I) Pvt Ltd.
Aspiring offensive security engineer focused on practical red teaming and hands-on penetration testing.
Experience
PICTF Player
PicoCTF
Jul 2025 - Present (4 months)
Red Team Learner
TCM Security Academy
Jun 2025 - Present (5 months)
Cybersecurity Trainee
Proven leader skilled in driving productivity and customer satisfaction.
Experience
Call Centre Manager
Teleperformance
Jun 2018 - Jul 2023 (5 years 1 month)
Training Coordinator
PARR Inc
Oct 2013 - May 2018 (4 years 7 months)
Italian Language Teacher
Myrteza Kepi
Sep 2012 - Jul 2013 (10 months)
MVB.Tech Cybersecurity student with hands-on experience in threat analysis.
Experience
Information Security Associate
Telangana Cyber Security Bureau
Jul 2024 - Present (1 year 4 months)
Cyber Security Intern
Center for Cyber Security Studies & Research
Apr 2024 - Present (1 year 7 months)
Proactive IT professional with extensive help desk and customer service experience.
Experience
Client/User Support
Bombardier
Mar 2022 - Present (3 years 8 months)
Client/User Support
ComputaCenter
Dec 2020 - Mar 2022 (1 year 3 months)
PC Deployment Coordinator
World Wide Tech Services (WWTS)
Server
Waffle House
Jul 2019 - Feb 2022 (2 years 7 months)
Cashier
Wingstop
Oct 2016 - Sep 2018 (1 year 11 months)
Nov 2023 - May 2024 (6 months)
Team Manager
Woden
Jul 2023 - Nov 2023 (4 months)
Senior Team Manager
Sutherland Global Services
Jun 2016 - Dec 2022 (6 years 6 months)
May 2023 - Feb 2025 (1 year 9 months)
Senior Care Manager
Jeevam Health
May 2022 - Apr 2023 (11 months)
Audit Associate
Schooglink Pvt. Ltd.
Feb 2021 - Mar 2022 (1 year 1 month)
Echo Global Logistics
Dec 2021 - Present (3 years 11 months)
COE Payments Specialist III
Uber Technologies
Jan 2019 - Nov 2021 (2 years 10 months)
COE Inbound Specialist II
Uber Technologies
Apr 2018 - Nov 2021 (3 years 7 months)
Senior Customer Service Representative
Freelance
Mar 2019 - Aug 2020 (1 year 5 months)
Senior Sales and Customer Service Representative
Accenture
Jul 2017 - Jan 2019 (1 year 6 months)
Electricity Company of Ghana
Nov 2021 - Nov 2021 (0 months)
Jun 2022 - Dec 2022 (6 months)
Zeronsec India Pvt. Ltd.
Account Associate
SiriusXM
Jul 2022 - Feb 2023 (7 months)
Remote Customer Service Representative
Amazon
Jun 2019 - May 2022 (2 years 11 months)
Jan 2015 - Dec 2017 (2 years 11 months)
Wipro Technologies
Form Developer Supervisor
Eclipse Corporation
Electronic Forms Developer / Support Engineer
GDS, Inc
Sep 2016 - Sep 2019 (2 years 11 months)
Network Engineer
Wipro InfoTech
Jan 2014 - Sep 2016 (2 years 8 months)
Network Support Executive
Convergent Communications (I) Pvt Ltd.
Aug 2012 - Aug 2013 (1 year)
HackToLive Academy
Apr 2025 - Present (7 months)
TRCybersecurity Learner
TryHackMe
Apr 2025 - Present (7 months)
TECybersecurity Simulation Participant
Telstra
Jul 2025 - Jul 2025 (0 months)
Aug 2015 - Dec 2020 (5 years 4 months)
Client Support Analyst
Yodel Network Ltd
Aug 2013 - Dec 2015 (2 years 4 months)
Data Analyst
DHL Global Mail
Jan 2011 - Apr 2012 (1 year 3 months)
