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LMCompassionate bilingual advocate focused on mental health for all.
Experience
Behavioral Therapist
Agape Therapeutic Services
Jan 2025 - Present (10 months)
Volunteer
Bethesda Mobile Health Clinic
Aug 2023 - Present (2 years 3 months)
Behavioral Health Therapist
Highland Rivers Behavioral Health
Aug 2023 - Present (2 years 3 months)
Volunteer
National Alliance on Mental Illnesses (NAMI)
Dec 2022 - Present (2 years 11 months)
Social Work Intern
Hispanic Alliance GA
Aug 2022 - Present (3 years 3 months)
Empathetic medical student focused on mental health and wellbeing.
Experience
Customer Advisor (No7 Skincare)
Boots UK
Jun 2022 - Present (3 years 5 months)
Medical Documentation Assistant
DHQ Hospital, Rawalpindi
Clinical Rotations
I am a dedicated guest services professional delivering empathetic customer care and efficient front-desk operations.
Experience
Caregiver/Senior Companion
Multi Care Services LLC
Dec 2018 - Present (6 years 11 months)
Food Service Associate
Rose Bowl Stadium
Oct 2017 - Mar 2018 (5 months)
AIEmpathetic customer support specialist with 5+ years of experience.
Experience
Customer Support Specialist
beautIFU Ennada
Nov 2018 - May 2025 (6 years 6 months)
Social Media Manager
beautIFU Ennada
May 2018 - May 2025 (7 years)
Administrative & Social Media Assistant / Inventory Manager
SCUUPNG
GNEmpathetic customer support specialist delivering accurate, tech-savvy email and chat assistance for global users.
Experience
Customer Support Specialist
Freelance
Jan 2022 - Present (3 years 10 months)
AI Training & Evaluation Contractor
Mindrift / Remotasks
Jan 2021 - Jan 2022 (1 year)
Customer Engagement Associate
Customer support specialist and administrative assistant delivering empathetic multichannel service and organized operational support.
Experience
Administrative Virtual Assistant
Aarabon Pharmaceuticals
Feb 2025 - Present (9 months)
Customer Service Representative
Farm Fresh Delight
May 2024 - Dec 2024 (7 months)
I am an empathetic customer service professional specializing in remote support and CRM efficiency.
Experience
Community Support & Virtual Assistant
Business Collaboration Network
Jul 2025 - Present (4 months)
SAEmpathetic customer service professional delivering efficient, tech-driven support across channels.
Experience
Virtual Assistant
Freelance
Jun 2024 - Present (1 year 5 months)
Administrative Virtual Assistant
SK Ventures
Jan 2020 - May 2024 (4 years 4 months)
AASolution-focused service professional with 3+ years of experience.
Experience
Technical Support Advisor
Apple
Sep 2020 - Oct 2022 (2 years 1 month)
Customer Service Representative
A&T Ascension Consulting
May 2020 - Sep 2020 (4 months)
Outbound Winback Associate
S&P Data
Multifaceted HR and Psychology professional leveraging AI-driven solutions.
Experience
Volunteer Counselor
NHSLothian
Jul 2023 - Mar 2025 (1 year 8 months)
Retail Customer Service Front Desk
Asda
Aug 2023 - Oct 2024 (1 year 2 months)
Child Development Trainer
LittleLeap
Feb 2022 - Jul 2022 (5 months)
Experienced remote customer service specialist focused on chat and email support, process improvement, and team coordination.
Experience
Customer Service Consultant
Call Center
Jan 2023 - Jan 2025 (2 years)
Customer Service Specialist
Stokrotka
Jan 2022 - Jan 2025 (3 years)
EWDedicated community volunteer with a passion for inclusive education.
Experience
Wild Experience Guide
Pittsburgh Zoo and Aquarium
Apr 2025 - Present (7 months)
Cashier
Joann Fabrics
Sep 2022 - Present (3 years 2 months)
Demonstration Theater Volunteer
KT
Ethiopia20k-200k USD
Empathetic virtual assistant delivering dependable customer support.
Experience
Virtual Financial Educational Advisor
Milan Institute
Feb 2025 - Present (9 months)
Detail-oriented customer support professional with data management expertise.
Experience
Customer Service Representative
Aetna Texas Healthcare
Sep 2023 - Jan 2025 (1 year 4 months)
Healthcare Customer Service Representative
Accredo Texas
Aug 2022 - Aug 2023 (1 year)
Customer Support Representative
Capital One
Feb 2021 - Aug 2022 (1 year 6 months)
BCAspiring nursing professional eager to gain new experiences.
Experience
Nursing Assistant
Foccus Home Care
Private Caregiver
Particular
Nursing Assistant
CHS Home Care
Customer service specialist delivering empathetic, efficient remote support with CRM expertise.
Experience
Customer Support Specialist
Gabby’s Luxury Soaps
Dec 2023 - Sep 2025 (1 year 9 months)
Customer Service Representative
E*TRADE Financial (Morgan Stanley)
May 2018 - Oct 2023 (5 years 5 months)
Compassionate CBT Therapist dedicated to client support and growth.
Experience
Telephone Counsellor
Health Hero
Jan 2024 - Present (1 year 10 months)
Advice Line Counsellor
Spectrum Life
Mar 2023 - Jan 2024 (10 months)
Counsellor
Therapeutic Counselling Services
Mar 2021 - Jan 2024 (2 years 10 months)
ZZE-commerce expert with a focus on data analysis and customer experience.
Experience
Agent du Service Client
Gestion Efficace des Réclamations
Jan 2023 - Jun 2024 (1 year 5 months)
Agent du Service Client
Gestion Efficace des Réclamations
Jan 2023 - Jun 2024 (1 year 5 months)
Responsable des Ventes en Ligne
BeatStars
Aug 2023 - Jan 2024 (5 months)
DPExperienced clinical psychologist with a passion for child welfare and emotional well-being.
Experience
Social Media Support
Self Employed
Sep 2023 - Present (2 years 2 months)
Personal Shopper
Self Employed
Jul 2023 - Present (2 years 4 months)
Online Therapist
Freelancer
Aug 2023 - Mar 2024 (7 months)
MCDedicated Patient Care Specialist with multilingual customer experience.
Experience
Communication Specialist
Voicelikevelvet.com
Jan 2018 - Present (7 years 10 months)
Customer Care & Travel Writer
Freelance
Jan 2018 - Jan 2022 (4 years)
Patient Care Specialist
Centro Médico Aragón
Jan 2020 - Jan 2021 (1 year)
Rawal Institute of Health Sciences
Member
Medical Students Association (MSA) Pakistan
Oct 2016 - Jan 2018 (1 year 3 months)
Litigation Secretary & Administrative Assistant
A.R.T Omuvwie & Co.
Jan 2014 - Apr 2015 (1 year 3 months)
Cloudworkers
Jan 2020 - Jan 2021 (1 year)
Dec 2019 - May 2020 (5 months)
Carnegie Science Center
Sep 2021 - Present (4 years 2 months)
Dishwasher
Burgatory
Mar 2018 - Present (7 years 8 months)
Scare Actor
Scarehouse
Oct 2016 - Present (9 years 1 month)
Customer Support Agent
WMSG Call Center
Jan 2024 - Jan 2025 (1 year)
Counsellor
Abbeydale Court Care Home
Aug 2021 - Nov 2022 (1 year 3 months)
Counsellor
Wellhall Care Home
Jun 2021 - Aug 2021 (2 months)
Responsable des Ventes en Ligne
BeatStars
Aug 2023 - Jan 2024 (5 months)
Clinical Psychologist
National Service for Protection of Children Rights
Jan 2023 - Apr 2023 (3 months)
Clinical Psychologist
National Service of Children Rights
May 2022 - Jan 2023 (8 months)
Senior Product & Customer Experience Manager
Desigual, Pepe Jeans, Bershka
Jan 2005 - Jan 2017 (12 years)
