Olamide Temitope
@olamidetemitope
I am an experienced customer service representative delivering organized, empathetic client support.
NigeriaWhat I'm looking for
I am an experienced customer service representative with a track record of delivering empathetic, organized support across phone, email and face-to-face channels. I prioritize clear communication and prompt resolution to improve client satisfaction.
In previous roles I combined customer-facing duties with bookkeeping and record-keeping, maintaining financial records and monitoring cash flow.
I thrive in busy environments where attention to detail and teamwork matter, and I consistently present a professional first impression to clients and guests. I'm eager to contribute to a service-oriented team and continue growing my administrative and bookkeeping expertise.
Experience
Work history, roles, and key accomplishments
Customer Service & Bookkeeping Specialist
Snappy Exchange
Jan 2023 - May 2025 (2 years 4 months)
Maintained positive, professional customer interactions across channels while recording customer transactions, comments, and complaints; tracked company financial transactions to ensure accurate bookkeeping.
Customer Service Representative
AKPrestige Enterprise
Jan 2021 - Sep 2022 (1 year 8 months)
Processed orders, forms and requests, coordinated with colleagues to resolve customer inquiries, and maintained thorough product knowledge to ensure accurate service delivery.
Secretary / Bookkeeping Specialist
Brilliant Academy
Jan 2019 - Dec 2020 (1 year 11 months)
Managed the school's financial records and cash flow, resolved parent and client complaints, and provided a welcoming, professional front-desk presence.
Secretary
Happy Day Academy
Sep 2017 - Dec 2019 (2 years 3 months)
Answered and directed phone calls, drafted and sent correspondence, and maintained a welcoming front-desk experience for clients and guests.
Education
Degrees, certifications, and relevant coursework
LPLagos State Polytechnic
Ordinary National Diploma, Food Technology
2021 - 2022
Completed an Ordinary National Diploma in Food Technology at Lagos State Polytechnic from 2021 to 2022.
Ijeododo Grammar School
Secondary School Leaving Certificate, Secondary Education
2011 - 2017
Completed the Secondary School Leaving Certificate at Ijeododo Grammar School from 2011 to 2017.
Community Nursery and Primary School
First School Leaving Certificate, Primary Education
2005 - 2011
Obtained the First School Leaving Certificate at Community Nursery and Primary School from 2005 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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