Open to opportunities

Vidushi Singh

@vidushisingh1

Message

Multifaceted HR and Psychology professional leveraging AI-driven solutions.

India

Message

What I'm looking for

I seek a role that fosters innovation in HR, emphasizes mental health, and supports career growth.

I am a multifaceted HR and Psychology professional with international academic training and cross-sector experience in human resources, psychological counseling, and employee engagement. My proven ability to integrate AI-driven tools such as ChatGPT, DeepSeek, and Affectiva allows me to streamline operations, personalize mental healthcare, and enhance workforce development.

Throughout my career, I have successfully combined psychological insight with cutting-edge technology to deliver innovative, data-informed solutions in HR, wellness, and talent strategy. My experience as a Volunteer Counselor has enabled me to deliver counseling to over 500 individuals, achieving a 95% satisfaction rating, while my role in retail customer service has enhanced store efficiency by 25% through effective team direction and automation of FAQs.

Experience

Work history, roles, and key accomplishments

Volunteer Counselor

NHSLothian

Jul 2023 - Mar 2025 (1 year 8 months)

Delivered counseling to over 500 individuals, achieving a 95% satisfaction rating. Incorporated AI-based emotion recognition tools to personalize support plans and organized 20+ community engagement and mental health awareness events.

Counseling AI Tools Community Engagement

Retail Customer Service Front Desk

Asda

Aug 2023 - Oct 2024 (1 year 2 months)

Directed cross-functional teams, enhancing store efficiency by 25% within six months. Utilized ChatGPT to automate FAQs and created dynamic employee training modules, streamlining checkout procedures and decreasing customer wait times by 15%.

Team Leadership Process Improvement Customer Service

Child Development Trainer

LittleLeap

Feb 2022 - Jul 2022 (5 months)

Developed growth programs for over 20 children, improving cognitive milestones by 35%. Used digital platforms to assess progress and generated development feedback for parents.

Program Design

Education

Degrees, certifications, and relevant coursework

Heriot-Watt University

M.Sc. Business Psychology with Human Resource Management, Business Psychology with Human Resource Management

Focused on the intersection of business psychology and human resource management. Gained expertise in strategic HR, organizational development, and employee engagement.

NHCA

Diploma, Child & Adolescent Counselling Psychology

Completed a diploma in Child & Adolescent Counselling Psychology. Developed skills in providing psychological support to children and adolescents.

Kurukshetra University

M.A. Psychology, Psychology

Pursued a Master of Arts in Psychology. Deepened understanding of psychological theories and research methods.

Kurukshetra University

Certificate in Proficiency in French Language, French Language

Obtained a certificate demonstrating proficiency in the French language. Developed strong communication skills in French.

Punjab University

B.A. Psychology, Economics, Mathematics, Psychology, Economics, Mathematics

Completed a Bachelor of Arts with a triple major in Psychology, Economics, and Mathematics. Gained a multidisciplinary perspective on human behavior, economic principles, and quantitative analysis.