Open to opportunities

Shannon Towles

@shannontowles

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Service-oriented Care Coordinator with 17 years of background in social services.

United States

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What I'm looking for

Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

As a compassionate Therapist Intern, I employ an empathetic approach to developing rapport with clients. With a strength-based approach, I support client healing and promote mental health and overall wellbeing. I am passionate about working with youth and adults struggling with depression, anxiety, substance abuse, trauma, and suicidal thoughts and ideations.

With 17 years of experience in social services, I possess excellent communication and time management skills, handling tasks with accuracy and efficiency. I am currently pursuing an Indiana license combined with additional training in ABA and addictions.

I am a hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level therapy intern position. I am ready to help a team achieve company goals and am organized and dependable, successful at managing multiple priorities with a positive attitude.

Experience

Work history, roles, and key accomplishments

Current

Therapist Intern

Current

Family and Community Partners, LLC

Aug 2023 - Aug 2023 (0 months)

As a Therapist Intern, contributed to a positive therapeutic environment through empathetic listening and support for clients' emotional experiences. Engaged in professional development and maintained confidentiality while documenting therapeutic goals and client progress.

Documentation Professional Development Confidentiality Mental Health Counseling

Operations Manager/Social Worker

Family and Community Partners, LLC

Nov 2016 - Aug 2023 (6 years 9 months)

Managed operations and provided social work services to maintain children in their homes, preventing foster care placements. Conducted assessments, developed case management plans, and provided crisis intervention support.

Documentation Assessments Compliance Team Collaboration

Program Manager/Supervisor

Elite Behavioral Management

Mar 2011 - Apr 2023 (12 years 1 month)

Supervised operations staff and contributed to a therapeutic environment through empathetic support. Maintained confidentiality, documented client progress, and utilized cognitive-behavioral techniques to promote adaptive thinking.

Documentation Confidentiality Team Leadership

Foster Care Case Manager

Seeds of Life

May 2010 - Mar 2011 (10 months)

Coordinated services for foster care children and families, managed a caseload, and facilitated multi-disciplinary teams to implement case plans. Provided crisis intervention and attended court hearings.

Facilitation Documentation Service Management