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I am a bilingual operations specialist with 3+ years supporting real estate, community development, and client services.
Experience
Program Development Specialist
Peace Corps
Aug 2024 - Present (1 year 3 months)
Economic Development Specialist
Peace Corps
Aug 2022 - Aug 2024 (2 years)
Agent Services Coordinator
Ben Kinney Companies
Jun 2021 - Jul 2022 (1 year 1 month)
Patient Service Representative
Umpqua Health
Aug 2020 - Jun 2021 (10 months)
Results-driven Cybersecurity Analyst with expertise in threat management.
Experience
SOC Analyst
Patriot Consulting Technology Group
Jun 2024 - Present (1 year 5 months)
CyberSecurity Analyst
TrendMicro
Jan 2022 - Jun 2024 (2 years 5 months)
Network Security Engineer
Visionary CEO/CFO with extensive leadership and strategic management experience.
Experience
Director / President
Confidential Group Company
Jul 2017 - Present (8 years 4 months)
Chief Financial Officer
Confidential MNC
Jan 2010 - Jul 2017 (7 years 6 months)
Director - Transactions Advisory Services
Customer service specialist delivering empathetic, compliant support.
Experience
Contact Center Representative
All Web Leads
Jul 2025 - Present (4 months)
Virtual Client Support Specialist
Dynata Global
Jan 2023 - Jul 2025 (2 years 6 months)
Analytical Business Development Analyst with expertise in data-driven solutions.
Experience
Senior Business Analyst
Wells Fargo
Jan 2023 - Present (2 years 10 months)
Business Analyst
Anderson Corporation
Jun 2022 - Sep 2022 (3 months)
Business Analyst
DCM Services
Jun 2021 - Dec 2021 (6 months)
I am a high-performing Sales Development Representative with a focus on driving revenue growth.
Experience
Sales Development Representative
LotLinx
Aug 2023 - Present (2 years 3 months)
Fitness Counselor
EOS Fitness
Apr 2023 - Jul 2023 (3 months)
Service Desk Associate
EOS Fitness
Aug 2021 - Apr 2023 (1 year 8 months)
Organised front-of-house and executive support professional delivering discreet client service.
Experience
Office Support Coordinator
Dexters Real Estate
Jan 2023 - Present (2 years 10 months)
Front Office Coordinator
Great Portland Estates
Jan 2021 - Jan 2022 (1 year)
Strategic business specialist driving insights, operational efficiency, and revenue growth.
Experience
Strategy Specialist
Prada Group
Oct 2023 - May 2025 (1 year 7 months)
Strategy Associate
Wild One
Oct 2022 - Nov 2023 (1 year 1 month)
Associate Consultant
L.E.K. Consulting
Economics student skilled in financial analysis, valuation, and client-facing advisory.
Experience
Investment Banking Summer Analyst
Castle Oak Securities
Jun 2025 - Aug 2025 (2 months)
Legal Intern
Callahan|Inman Family Law
Jun 2024 - Sep 2024 (3 months)
Research Intern
Center for Family Representation
Sep 2022 - Jan 2023 (4 months)
130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
Global Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
Deal desk and RevOps-focused analyst skilled in SaaS pricing, CPQ, and Salesforce.
Experience
Unqork Application Engineer
Grayscale
Oct 2023 - Sep 2025 (1 year 11 months)
Application Implementation Specialist
Unqork
Jul 2021 - Oct 2023 (2 years 3 months)
Business Analyst
Estée Lauder Companies
Mar 2020 - Jun 2021 (1 year 3 months)
Detail-oriented Deal Desk Analyst with a strong analytical background.
Experience
Deal Desk Analyst
North American Bancard
Oct 2019 - Present (6 years 1 month)
Restaurant Systems Specialist
Break Bread Consulting
Aug 2021 - Present (4 years 3 months)
Director of Strategic Operations
Detail-oriented escalation analyst with expertise in deal management.
Experience
Escalation Analyst
Infoblox
Jul 2024 - Present (1 year 4 months)
Deal Management Analyst
VMware Software India Pvt Ltd
Jan 2022 - Present (3 years 10 months)
Deal operations professional optimizing pricing, contracts, and CRM-driven sales processes for faster revenue.
Experience
Deal Operations Specialist
Hyperclear
Jan 2025 - Present (10 months)
Sales Operations Manager
Motiv Power Systems
Jan 2023 - Dec 2024 (1 year 11 months)
Sr. Sales Support Manager
Senior Deal Desk / Revenue Operations professional optimizing deal cycles and cross-functional workflows.
Experience
Deal Desk Analyst
JumpCloud
Jun 2022 - Present (3 years 5 months)
Senior Executive
HighRadius
Nov 2021 - Mar 2022 (4 months)
Deal Desk Analyst
Adobe Systems
Deal Desk Specialist with expertise in sales operations and compliance.
Experience
Deal Desk Specialist
Blend Labs
Jan 2024 - Present (1 year 10 months)
Research Volunteer
Center for Peace Research in Mexico
Jan 2023 - Present (2 years 10 months)
Operations Lead
Strategic Deal Desk Manager with expertise in revenue operations.
Experience
Deal Desk Manager
Deel
Apr 2023 - Present (2 years 7 months)
Deal Desk Manager
Deel
Apr 2023 - Present (2 years 7 months)
Deal Desk & Global Best Practices Manager
Detail-oriented Sales Operations and Contracts Specialist for SaaS.
Experience
Sales Operations Analyst II
Bill
Dec 2022 - Present (2 years 11 months)
Sales Operations Support Specialist
Bill
Feb 2019 - Dec 2022 (3 years 10 months)
Specialized Service Associate
OppenheimerFunds, Inc.
Jan 2008 - Dec 2017 (9 years 11 months)
I am an experienced transaction analyst specializing in commercial real estate finance.
Experience
Transaction Analyst
CBRE
Oct 2023 - Present (2 years 1 month)
Transaction Coordinator
CBRE
Apr 2022 - Oct 2023 (1 year 6 months)
Finance and Accounting Associate
40k-50k USD
I am a Renewal & Revenue Specialist driving process with fantastic results.
Experience
Senior Renewals Specialist
Zimbra
Jan 2014 - Present (11 years 10 months)
eTech s.c.
Feb 2020 - Jan 2022 (1 year 11 months)
Leading Asset Management Company
Aug 2007 - Jan 2010 (2 years 5 months)
Senior Management Roles
Various MNCs
Sep 2001 - Aug 2007 (5 years 11 months)
Owner & Designer
Lit'l Texas Gal Quilting Co.
Jan 2008 - Dec 2019 (11 years 11 months)
Concierge & Front Desk Rep
San Luis Resort
Jan 2001 - Dec 2003 (2 years 11 months)
Operations Analyst
Solutran, LLC
Mar 2020 - Aug 2020 (5 months)
Business Analyst
Mayo Clinic
May 2019 - Mar 2020 (10 months)
Mar 2021 - Oct 2022 (1 year 7 months)
Analyst Intern
Three Line Capital
Jul 2022 - Sep 2022 (2 months)
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
Solutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
Account Manager
CareApp
Apr 2020 - May 2020 (1 month)
Assistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
Bread Zeppelin
Nov 2015 - Present (10 years)
Operations Support Analyst
BJ's Restaurants and Brewery
Sep 2009 - Present (16 years 2 months)
Deal Desk Analyst
Cognizant Technology Solutions India Pvt Ltd
Jan 2018 - Present (7 years 10 months)
Underwriter
WNS (Aviva Insurance UK)
Jan 2016 - Present (9 years 10 months)
Ground Staff
Indigo Airlines
Jan 2015 - Present (10 years 10 months)
Verser Technology
Jan 2020 - Mar 2023 (3 years 2 months)
Sales Operations APAC
The Wynyard Group
Jan 2016 - Dec 2017 (1 year 11 months)
Apr 2016 - Oct 2021 (5 years 6 months)
Transaction Processing Specialist
JPMorgan Chase
Mar 2010 - Apr 2016 (6 years 1 month)
Senior Process Associate
Hewlett Packard
Jul 2007 - Mar 2010 (2 years 8 months)
Mexico-Israel Chamber of Commerce and Industry
Jan 2023 - Present (2 years 10 months)
Commercial Office Intern
Embajada de Panamá
Jan 2021 - Present (4 years 10 months)
Program Manager
Healthy Cash
Jan 2021 - Present (4 years 10 months)
OutSystems
Mar 2022 - Jul 2023 (1 year 4 months)
Deal Desk & Global Best Practices Manager
OutSystems
Mar 2022 - Jul 2023 (1 year 4 months)
Deal Desk Analyst
OutSystems
Nov 2019 - Apr 2022 (2 years 5 months)
Assistant Supervisor
T-Mobile
Jan 2001 - Dec 2008 (7 years 11 months)
Trainer & Customer Service Rep
Cheap Tickets
Jan 1999 - Dec 2001 (2 years 11 months)
Northworks Architects
Sep 2020 - Apr 2022 (1 year 7 months)
Marketing and Communications Intern
University of Illinois Extension
Jan 2020 - May 2020 (4 months)
Deal Desk / Sales Ops Analyst
CA Technologies
Jan 2009 - Jan 2014 (5 years)