Lisa Lannon
@lisalannon
Deal Operations leader driving enterprise SaaS renewals, pricing, and compliant deal execution.
United StatesWhat I'm looking for
I’m a Deal Desk & Revenue Operations leader with 15+ years of experience across enterprise SaaS and consulting, including 13 years at PwC in team leadership roles. I currently drive end-to-end deal execution and commercial strategy for enterprise SaaS engagements.
I manage complex deal lifecycles for mid-market and Fortune 100 clients, with a consistent track record of achieving 112% Net Revenue Retention. I specialize in deal structuring, pricing strategy, and contract governance across seat-based, user-based, and consumption pricing models.
I partner closely with Sales, Finance, and Legal to enable scalable, compliant, high-value deal closures. I’m known for streamlining workflows, improving forecasting accuracy, and accelerating revenue growth using data-driven insights and strong cross-functional alignment.
At Workday, Inc., I manage renewal portfolios end-to-end, run rigorous contract and quote quality assurance, and proactively model renewal risks to improve operational predictability. I also build teams—leading Sr. Associate Deal Managers, providing enablement and training, and supporting system automation within Apus (Conga CPQ) to speed complex sales motions.
Experience
Work history, roles, and key accomplishments
Managed end-to-end renewal lifecycles for medium and large enterprise accounts, consistently driving high dollar-over-dollar retention, including a 112% renewal rate and multi-year subscription commitments. Provided deal governance and contract QA aligned to legal and revenue recognition policies, proactively modeled renewal scenarios to reduce churn risk, and streamlined Salesforce/CPQ workflows
Developed go-to-market strategy for consumer markets and energy/utility/mining sectors, synthesizing complex data to improve financial performance and managing a $7M practice development budget with monthly variance analysis and budget vs. actual reporting. Built custom Salesforce dashboards to streamline pipeline management and executive reporting and advised lead partners on practice management
Managed WIP, A/R, and A/P for high-value engagements and multi-million-dollar assurance/tax portfolios, ensuring month-end financial goals and revenue-impacting transactions were achieved. Ensured SOX and internal rule compliance through rigorous quality and assurance audits and supported team capability through onboarding, training, and mentoring of new hires and para-professionals.
Education
Degrees, certifications, and relevant coursework
Colorado State University System
Bachelor of Science, Business Management
Earned a Bachelor of Science in Business Management from the Colorado State University System.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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