Shashanka j
@shashankaj
Senior Deal Desk / Revenue Operations professional optimizing deal cycles and cross-functional workflows.
What I'm looking for
I am a revenue operations and deal desk specialist with over 17 years of experience driving deal governance, contract management, and revenue recognition across enterprise sales environments.
At JumpCloud I managed deal operations covering more than 65% of IST zone volumes and reduced opportunity rejections by 25% through Salesforce process improvements, demonstrating a focus on operational efficiency and data integrity.
Previously at Adobe and HighRadius I reviewed high volumes of complex transactions, enforced deal policies, and provided approvals while collaborating closely with Legal, Finance, Billing, Product, and Sales leadership to accelerate approvals and protect revenue.
I am organized, communicative, and experienced training peers and building scalable processes that improve turnaround times, accuracy, and stakeholder satisfaction.
Experience
Work history, roles, and key accomplishments
Manage deal operations for IST region handling ~65% of IST volumes and ~33% of total team volumes; streamline deal structuring, quoting, pricing and escalations, reducing opportunity rejections by 25% via Salesforce process improvements.
Senior Executive
HighRadius
Nov 2021 - Mar 2022 (4 months)
Reviewed 10–20 proposals daily and applied deal desk policies to negotiate enterprise software contracts, providing deal governance and approvals to accelerate renewals and revenue recognition.
Managed day-to-day contract creation and deal approvals, processing 100+ deals weekly with 100% accuracy, trained peers on Adobe Sign processes and communicated deal forecasts to FP&A and sales leadership.
Managed indexing and lien transactions for business banking documents (up to 200 daily), maintained SLA/TAT and control-aging metrics, and trained 10+ new hires while updating SOPs.
Processed partner orders for printers, monitors and servers, resolved customer discrepancies, prepared invoices and created debit/credit memos in SAP while training peers and supporting Africa region operations.
Education
Degrees, certifications, and relevant coursework
Sheshadripuram Degree College
Bachelor of Commerce, Accounting
2004 - 2007
Completed a Bachelor of Commerce with a focus on Accounting in 2007, covering core accounting and commerce subjects relevant to finance and operations roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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