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Shashanka j

@shashankaj

Senior Deal Desk / Revenue Operations professional optimizing deal cycles and cross-functional workflows.

India
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What I'm looking for

I seek a senior revenue-operations role where I can optimize deal processes, collaborate cross-functionally, and drive measurable improvements in accuracy and speed.

I am a revenue operations and deal desk specialist with over 17 years of experience driving deal governance, contract management, and revenue recognition across enterprise sales environments.

At JumpCloud I managed deal operations covering more than 65% of IST zone volumes and reduced opportunity rejections by 25% through Salesforce process improvements, demonstrating a focus on operational efficiency and data integrity.

Previously at Adobe and HighRadius I reviewed high volumes of complex transactions, enforced deal policies, and provided approvals while collaborating closely with Legal, Finance, Billing, Product, and Sales leadership to accelerate approvals and protect revenue.

I am organized, communicative, and experienced training peers and building scalable processes that improve turnaround times, accuracy, and stakeholder satisfaction.

Experience

Work history, roles, and key accomplishments

HI

Senior Executive

HighRadius

Nov 2021 - Mar 2022 (4 months)

Reviewed 10–20 proposals daily and applied deal desk policies to negotiate enterprise software contracts, providing deal governance and approvals to accelerate renewals and revenue recognition.

JPMorgan Chase logoJC

Transaction Processing Specialist

Mar 2010 - Apr 2016 (6 years 1 month)

Managed indexing and lien transactions for business banking documents (up to 200 daily), maintained SLA/TAT and control-aging metrics, and trained 10+ new hires while updating SOPs.

Hewlett Packard logoHP

Senior Process Associate

Jul 2007 - Mar 2010 (2 years 8 months)

Processed partner orders for printers, monitors and servers, resolved customer discrepancies, prepared invoices and created debit/credit memos in SAP while training peers and supporting Africa region operations.

Education

Degrees, certifications, and relevant coursework

SC

Sheshadripuram Degree College

Bachelor of Commerce, Accounting

2004 - 2007

Completed a Bachelor of Commerce with a focus on Accounting in 2007, covering core accounting and commerce subjects relevant to finance and operations roles.

Tech stack

Software and tools used professionally

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Shashanka j - Deal Desk Analyst - JumpCloud | Himalayas