Mandeep Kaur
@mandeepkaur10
Deal Desk and Revenue Operations professional optimizing quote-to-cash and pricing governance.
IndiaWhat I'm looking for
I am a results-driven Deal Desk and Revenue Operations professional with over eight years of experience, including 3+ years focused on Deal Desk and Order Management supporting enterprise sales teams.
I have a proven track record of accelerating deal cycles, improving booking accuracy, reducing revenue leakage, and enhancing operational efficiency in high-growth environments.
My expertise spans the Quote-to-Cash lifecycle, pricing governance, SOW and RFP management, CRM validation (Salesforce, Zoho), and cross-functional execution aligned with Finance and Legal.
I consistently deliver measurable improvements — faster approvals, fewer booking errors, increased deal velocity, and streamlined order processing — while supporting quarter-end close activities and automation initiatives.
Experience
Work history, roles, and key accomplishments
Reviewed and approved 80+ enterprise deals monthly, ensuring 100% compliance with pricing and revenue policies and reducing approval turnaround time by 20% while decreasing booking errors by 15%.
Order Management Analyst
Vimeo Technologies
May 2023 - Jan 2025 (1 year 8 months)
Processed 60+ closed-won opportunities monthly with 99% documentation accuracy, improving order processing efficiency by 25% and reducing manual review effort by 15% through automation initiatives.
Sales & Ecommerce Executive
Smarter Surfaces
Nov 2021 - Apr 2023 (1 year 5 months)
Managed 100+ monthly sales orders with high CRM data accuracy and exceeded quarterly revenue targets by 10–15% through consultative selling and coordination with marketing.
Business Development Manager
Pious InfoTech Academy
May 2018 - Oct 2020 (2 years 5 months)
Increased new client acquisition by 30% through targeted prospecting and maintained a client retention rate above 85%, identifying new revenue streams to drive growth.
Resolved 90% of technical issues within SLA timelines while maintaining high customer satisfaction scores and adhering to support processes.
Handled 25+ support tickets daily, meeting SLA targets and maintaining consistent communication throughout the incident lifecycle.
Education
Degrees, certifications, and relevant coursework
Jaipur National University
Master of Business Administration, Business Administration
2014 - 2015
Completed a Master of Business Administration with focus on business and management coursework.
Punjab Technical University
Master of Computer Applications, Computer Applications
2011 - 2013
Completed a Master of Computer Applications program covering advanced computer science and application development topics.
Manav Rachna International College
Bachelor of Computer Applications, Computer Applications
2007 - 2010
Completed a Bachelor of Computer Applications program with foundational coursework in computing and software development.
Availability
Location
IndiaAuthorized to work in
Job categories
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