JTJulie Anne Tutor
@julietutor
Experienced in software & cloud subscription management, client coordination, and operations support. Reliable, detail-oriented, and WFH-ready.
PhilippinesWhat I'm looking for
Operations Specialist with 5+ years’ experience in software and cloud subscription management, deal desk, and contract operations. Skilled in streamlining workflows, ensuring compliance, and supporting Sales and Account Teams to deliver accurate, timely results. Passionate about turning complex processes into efficient solutions.
Experience
Work history, roles, and key accomplishments
Regional Operations Specialist
Crayon Software Experts Phils. Inc
Jun 2024 - Present (1 year 7 months)
Managed software and cloud subscription lifecycles for 200+ clients, ensuring licensing accuracy, compliance, and documentation while coordinating cross-functional teams to improve SLA adherence.
Deal Desk Analyst
Five9 Philippines Inc.
Jun 2023 - Jun 2024 (1 year)
Advised Account Directors and Managers on processes, policies, and pricing for complex deals, supported opportunity creation and deal structuring, and managed refunds and invoicing reconciliation.
LGOversaw contract and order processing to ensure validation, entitlement, and timely fulfillment, supported proposals and renewals, and coordinated billing and pricing approvals to maintain compliance.
AIServed as SPOC for deal approvals and contracts, ensuring 100% compliance and timely processing, reconciled transactions, assessed creditworthiness, and resolved banking issues to improve efficiency.
Education
Degrees, certifications, and relevant coursework
Technological Institute of the Philippines
Bachelor of Science in Business Administration, Financial & Management Accounting
2014 - 2018
Completed a Bachelor of Science in Business Administration with a major in Financial & Management Accounting and named to the Dean's List.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Social media
Job categories
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