Open to opportunities

Christine Mielke

@christinemielke

Message

Detail-oriented Sales Operations and Contracts Specialist for SaaS.

United States

Message

What I'm looking for

I am seeking a role where I can lead deal desk and contract operations, drive quote-to-cash improvements, collaborate cross-functionally, and implement process automation within a growth-oriented SaaS company.

I am a compliance-driven Sales Operations and Contracts Specialist with over eight years supporting SaaS sales teams and managing end-to-end quote-to-cash processes. I specialize in deal desk operations, contract review, and ensuring policy compliance across legal, finance, and procurement stakeholders.

At BILL, I supported quote approvals, pricing strategy, contract management, CPQ, and Salesforce process improvements while training and mentoring sales teams. I have a strong track record of resolving non-standard deal scenarios, maintaining pricing integrity, and driving automation projects to streamline workflows.

I bring deep experience in cross-functional collaboration, remote work best practices, and data-driven process improvement, backed by an MBA with an accounting focus and advanced Excel expertise. I am known for precise documentation, proactive issue resolution, and improving operational efficiency in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Sales Operations Analyst II

Current

Bill

Dec 2022 - Present (3 years)

Managed end-to-end deal desk processes including quote approvals, pricing strategy, and contract review, driving Salesforce process improvements that accelerated deal velocity and ensured compliance with pricing and government restrictions.

Salesforce CPQ Quote to Cash Contract Review Process Improvement Jira Tableau

Sales Operations Support Specialist

Bill

Feb 2019 - Dec 2022 (3 years 10 months)

Provided advocate support for sales via email and chat, handling quoting, verification, and policy guidance while mentoring peers and improving operational workflows to support deal execution.

Salesforce CPQ Customer Support Training Asana Docusign Excel

Specialized Service Associate

OppenheimerFunds, Inc.

Jan 2008 - Dec 2017 (9 years 11 months)

Managed complex 529 college savings plan operations and high-volume financial transactions within FINRA guidelines, led workforce management for 150+ staff and implemented process and policy improvements.

Financial Operations 529 Plans & Compliance Workforce Management Scheduling Process Improvement Customer Support Reporting

Assistant Supervisor

T-Mobile

Jan 2001 - Dec 2008 (7 years 11 months)

Led a customer care and technical support team of 20+, developed performance reports, and supported retention strategies to improve service and team productivity.