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Create a company profile to connect with top remote employees.
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Browse beyond traditional resumes
Explore competitive salary expectations
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Strategic IT Service Management Executive with 20+ years of experience.
Experience
Help Desk Manager
IntegrityM
Sep 2024 - Present (1 year 2 months)
Customer Engagement Manager
Tista Science & Technology
May 2020 - Present (5 years 6 months)
VP, Global Head of Enterprise Service Desk
T. Rowe Price
Jun 2016 - Present (9 years 5 months)
ServiceNow Business Process Manager
Insight Global @ Marathon Oil
Apr 2014 - Present (11 years 7 months)
Service Desk Manager
Direct Energy
Apr 2012 - Present (13 years 7 months)
Strategic program executive driving SaaS, cloud transformation, and Agile delivery.
Experience
Executive Director of Program Management
HS-Soft
Nov 2021 - Present (4 years)
Director of Program Management
Movex
Sep 2013 - Nov 2021 (8 years 2 months)
Branch Manager
Oschadbank
Sep 2010 - Sep 2013 (3 years)
HMDynamic sales and customer service professional fluent in German and English.
Experience
CHGerman Customer Advisor
Chemsplash
Aug 2023 - Present (2 years 3 months)
Booking Partner Support
Concentrix
Jul 2022 - Jul 2023 (1 year)
Digital Marketing Professional
Udacity
Results-driven Service Delivery Leader
Experience
Digital Product Delivery Manager
Sealed Air
Feb 2023 - Present (2 years 9 months)
Vice President – Service Delivery
Bank of America
Nov 2017 - Sep 2023 (5 years 10 months)
Principal Consultant, Business Advisory Services
Slalom
Aug 2020 - Feb 2023 (2 years 6 months)
SADedicated customer service professional with strong communication skills.
Experience
MLCustomer Service Associate
MAGHIS Real Estate Company Ltd
Jan 2021 - Jan 2025 (4 years)
AVCustomer-focused service professional delivering empathetic support and effective problem resolution.
Experience
Sales Agent
IGT Solutions
Jan 2024 - Mar 2025 (1 year 2 months)
Customer Service Agent
Atento
Oct 2024 - Jan 2025 (3 months)
CCExperienced Client Service Delivery Manager
Experience
Client Service Delivery Manager
NASDAQ
Dec 2014 - Oct 2023 (8 years 10 months)
English-speaking customer service professional seeking remote call center opportunities.
Experience
Customer Service Representative
Local Coffee Shop
Jan 2023 - Present (2 years 10 months)
Experienced multi disciplined Technology Leader with global experience
Experience
Engagement Manager
NewRocket
Dec 2021 - Oct 2024 (2 years 10 months)
Digital Resiliency & Service Management Advisor
Suncor Energy Services
Jan 2020 - Jul 2021 (1 year 6 months)
Risk Manager
ATB Financial
May 2017 - Jul 2019 (2 years 2 months)
Dedicated professional with experience in customer service and finance.
Experience
CSR - Collection
Valor Global
Oct 2017 - Feb 2021 (3 years 4 months)
MRProject Management, PMP Applicant. Tech / Automation / Networking / Luxury Support.
Experience
PRO SUPPORT SUPERVISOR
Savant Systems
Feb 2020 - Present (5 years 9 months)
Triage Agent, Senior Support Technician
Savant Systems
Mar 2015 - Feb 2020 (4 years 11 months)
Technician, admin PC Dept
Direct
Feb 2013 - May 2015 (2 years 3 months)
Enthusiastic IT Manager focused on customer satisfaction and team success.
Experience
Global Service Delivery Manager
Prothya Biosolutions
Nov 2023 - Present (2 years)
Manager Service Delivery
Xebia
Jan 2022 - Jan 2024 (2 years)
Head of Integrations and Support
Yenlo
Feb 2021 - Jan 2022 (11 months)
Customer-focused professional with strong communication and legal support experience.
Experience
Customer Service Representative
Teleperformance
Feb 2022 - Jul 2025 (3 years 5 months)
Legal Assistant
Agina and Associates Advocates
Jun 2019 - Mar 2020 (9 months)
Legal Intern
Odero and Company Advocates
Jan 2017 - Jan 2018 (1 year)
Cameroon50k-200k USD
Dedicated finance professional with experience in customer service. And cash management (Teller)
Experience
Cashier
Una Familia Finance
Sep 2023 - Present (2 years 2 months)
Intern
JLExperienced Service Manager with a focus on technology support.
Experience
Service Manager/Country Leader
Field Solutions Group
Jul 2023 - Present (2 years 4 months)
IT Operations Team Leader
OpsWerks
Mar 2022 - Apr 2023 (1 year 1 month)
IT Service Management Supervisor
Stealth Monitoring Inc
Nov 2019 - Mar 2023 (3 years 4 months)
PUTalented financial services professional with eight years of experience.
Experience
Client Service Officer
Cuscal Limited
Oct 2023 - Present (2 years 1 month)
Insurance Sales Consultant
IAG
Oct 2020 - Oct 2023 (2 years 11 months)
Customer Banking Specialist
Commonwealth Bank
May 2018 - Oct 2020 (2 years 5 months)
Experienced technology-focused Service Delivery Manager driving cross-functional delivery and operational improvements.
Experience
Service Delivery Manager
Powersoft 19
Jul 2022 - Present (3 years 4 months)
Information Technology Engineer
Tazah Technologies
Mar 2022 - Jun 2022 (3 months)
MCSenior IT Executive
McDonald’s
CHDedicated customer service professional with extensive concierge experience.
Experience
Concierge
1201 Canal Condominiums
Jan 2019 - Present (6 years 10 months)
Guest Services
IPIC Theaters
Jan 2016 - Present (9 years 10 months)
Business technology leader driving AI-enabled automation, ERP/HCM solutions and multimillion-dollar growth.
Experience
Senior Architect - Professional Services
Auditoria
Jan 2022 - Present (3 years 10 months)
Solutioning Manager
Profinch
Jan 2021 - Jan 2022 (1 year)
Practice Manager
CMS IT Services
Jan 2015 - Jan 2021 (6 years)
I am an IT operations leader driving ITSM transformation and $1.5M savings in regulated biotech and pharma.
Experience
IT Support Services Manager
Arvinas Pharmaceuticals
Dec 2021 - May 2025 (3 years 5 months)
Senior Project Portfolio ITSM Manager
Techwave Consulting
Jan 2019 - Dec 2021 (2 years 11 months)
Senior IT Delivery Lead
Purdue Pharma
Mar 2014 - Aug 2018 (4 years 5 months)
Jul 2020 - May 2022 (1 year 10 months)
Delivery Manager
ACN Inc., Duke Energy Corporation
Sep 2011 - Nov 2017 (6 years 2 months)
Quality Engineering Roles
Various Organizations
Business Interface Leader
BP Canada Energy Group
Sep 2011 - Sep 2016 (5 years)
Service Delivery Manager
Flint Energy Services
Jan 2011 - Jul 2011 (6 months)
Manager Service Delivery
VRP Consulting
Jan 2019 - Mar 2021 (2 years 2 months)
Manager Professional Services
Bullhorn (Connexys)
Mar 2016 - Jan 2019 (2 years 10 months)
NFC Bank
Feb 2024 - Feb 2024 (0 months)
Customer Service
Sumediang Finance
Sep 2018 - Sep 2019 (1 year)
Recovery Agent
SWECOM
Sep 2018 - Sep 2019 (1 year)
Project Planner
Developmental Empowerment Socio-Economic Agency
Sep 2018 - Oct 2018 (1 month)
IT Service Management Engineer
Stealth Monitoring Inc
Jan 2018 - Oct 2019 (1 year 9 months)
IT Process Analyst
Accenture Inc
Jan 2017 - Jan 2018 (1 year)
Project Assistant
American Express
Jul 2015 - Jul 2017 (2 years)
New Merchant Business Specialist
American Express
Oct 2014 - Apr 2015 (6 months)
Mar 2016 - Feb 2022 (5 years 11 months)
Systems Engineer
Tata Consultancy Services
Jan 2010 - Jan 2015 (5 years)
Senior Client Services Manager
Purdue Pharma
Apr 2009 - Mar 2014 (4 years 11 months)
