Open to opportunities

Martyn Chambers

@martynchambers

Message

Senior Delivery Manager with 34 years' telecoms experience delivering large-scale programs.

United Kingdom

Message

What I'm looking for

I seek senior delivery or program roles in telecoms/cable where I can lead end-to-end releases, improve governance, and work with cross-functional onshore/offshore teams to deliver high-quality, on-budget outcomes.

I am a dedicated senior delivery and release manager with 34 years in the telecoms and cable industry, experienced in leading onshore and offshore delivery teams to deliver multi-million pound projects and change releases into client IT infrastructures on time and within budget. I specialise in risk and issues governance, release management, client-facing communication at IT director level, and establishing delivery processes and tracking systems (notably JIRA) to improve quality and transparency.

I have led systems integration and program delivery for Tier 1 operators, implemented migration and stabilization projects that reduced billing issues, created process and procedure manuals adopted by clients, and acted as an accredited internal lead auditor. I am results-focused, experienced in Waterfall and Agile approaches, and consistently drive stakeholder satisfaction through structured governance and clear delivery accountability.

Experience

Work history, roles, and key accomplishments

Current

Snr Delivery/Project Manager

Current

NetCracker Technology Ltd.

Sep 1998 - Present (27 years 1 month)

Led delivery and release management for Tier 1 telecoms programs, establishing integrated risk & issues governance and JIRA-driven tracking that improved visibility and on-time CR releases for multi-million pound projects.

Release Management Jira Offshore Onsite Coordination

Snr Business Services Manager

Virgin Media

May 1990 - Sep 1998 (8 years 4 months)

Managed business services team for pre/post-install support, served as SME for subscriber management system implementation, and led ISO 9002 audit activities to improve service quality across the UK footprint.

Service Management Customer Escalation Subscriber Management Systems Team Leadership Process Improvement Stakeholder Management Field Operations

Communications Manager

Securicor

Aug 1988 - May 1990 (1 year 9 months)

Managed a 20-person team to deliver national card services operations, ensuring resource planning and KPI achievement for a new service delivery function.

Team Management Operations & Delivery KPIs National Operations

Telecommunications Operator

Royal Air Force

Jun 1984 - Aug 1988 (4 years 2 months)

Operated and managed base communications (voice, telex, cryptographic, NOTAM) with clearance up to NATO Top Secret, supporting secure military communications availability.

Telecommunications Secure Communications Operational Support

Education

Degrees, certifications, and relevant coursework

Lloyds

Lloyds Accredited Internal Lead Auditor, Audit / Quality Management

1995 - 1995

Completed Lloyds Accredited Internal Lead Auditor qualification in September 1995.

Wardsbridge High School

O Level / GCSE, General Secondary Education

Completed multiple O Level/GCSE qualifications including Geography (A), English Language (B), English Literature (C), Maths (C), Technical Drawing (C), and Economics (D) in 1984.