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KT
United States140k-170k USD
Strategic chief of staff with expertise in operational excellence.
Experience
Operations & HR Consultant
KLT Consultant
Apr 2024 - Jan 2025 (9 months)
Chief of Staff, Operations/HR
MVP Group Inc
Apr 2020 - Jan 2024 (3 years 9 months)
Manager, Client/SubContractor Relations
Data Analysis & Results
Jan 2018 - Dec 2020 (2 years 11 months)
IT Account Research MBA Internship
Align Capital
Jan 2017 - Dec 2018 (1 year 11 months)
Manager, Webstore/Marketing
Teddies for Bettys
Jan 2013 - Dec 2015 (2 years 11 months)
Project leader with 15 years of expertise in optimizing cross-functional team success and enhancing
Experience
Technical Project Manager
Mitratech
Oct 2023 - Present (2 years 1 month)
Advisor
Homeward Mortgage
May 2021 - Nov 2022 (1 year 6 months)
Advisor
Rejoice Mortgage
Feb 2020 - May 2021 (1 year 3 months)
JPExperienced marketing professional with a focus on customer service.
Experience
Home Health Care Provider
Longevity Home Health
Mar 2018 - Apr 2024 (6 years 1 month)
Casino Marketing Manager
Harrah’s Entertainment
Aug 2006 - Jul 2011 (4 years 11 months)
Executive Casino Host
Harrah’s Entertainment
LMResults-driven Customer Success professional with over 10 years of experience.
Experience
Strategic Accounts Director
Augmedix
Dec 2024 - Present (11 months)
Senior Principal Customer Success Manager
Unqork
Nov 2021 - Sep 2023 (1 year 10 months)
Principal Customer Success Manager
Human Centered Process & Service Design, Implementation & Improvement, Program Management
Experience
USLead Program Manager, Bank UX Design
USAA
Jul 2024 - May 2025 (10 months)
USSenior Program Manager, Central Design Office
USAA
Sep 2019 - Jul 2024 (4 years 10 months)
USDesign Producer I, Real Estate UX Design Team
USAA
Apr 2018 - Oct 2019 (1 year 6 months)
Product Manager specializing in data protection, storage, and managed services.
Experience
Senior Product Manager
Hitachi Data Systems
Jan 2020 - Jan 2025 (5 years)
Technical Expert
Hitachi Data Systems
Jan 2018 - Jan 2020 (2 years)
Principal Technical Consultant
Hitachi Data Systems
Jan 2015 - Jan 2018 (3 years)
I am a Strategic IT Program Management Director driving large-scale digital transformation and measurable business value.
Experience
CBSenior Director, Digital Technology
CBRE
Jan 2022 - Jan 2024 (2 years)
CBProject Manager Director
CBRE
Jan 2016 - Jan 2022 (6 years)
Director of Business Services
Colyar Technology Solutions
Jan 2015 - Jan 2016 (1 year)
CMResults-driven Project Manager with expertise in operational efficiency.
Experience
Business Consultant
Covalence.cc
Oct 2023 - Present (2 years 1 month)
Technical Consultant
The Scan Truck
Mar 2023 - Present (2 years 8 months)
Business Consultant
Customer-focused operations professional skilled in high-volume order management and responsive support.
Experience
Caregiving & Skill Development
Career Transition
Oct 2024 - Present (1 year 1 month)
HECustomer Service Representative
Hewlett Packard Enterprise
Jul 2018 - Oct 2024 (6 years 3 months)
PNResults-driven Technical Delivery Leader with 14.5 years of experience. Director of Prof. Services
Experience
Director of Professional Services
AiDash
Nov 2022 - Present (3 years)
Senior Service Line Manager
Akamai Technologies
Dec 2014 - Nov 2022 (7 years 11 months)
Manager, Software Engineering
Nabler
HF
Pakistan100k-120k USD
I'm a professional customer service agent who is responsible for replying to customer
Experience
GICustomer service manager
GitHub
Jan 2019 - Feb 2023 (4 years 1 month)
GVSenior Professional Services and Program Management leader driving enterprise delivery and operational excellence.
Experience
Senior Professional Services Ops
Poppulo
Jan 2025 - Present (10 months)
Project Manager, PMO
CAI Info India
Aug 2022 - May 2024 (1 year 9 months)
FIProduct Delivery Manager
Dedicated customer service professional focused on efficient client support.
Experience
Cashier
Super Store
Jan 2018 - Dec 2022 (4 years 11 months)
Dedicated customer service professional with over four years of experience.
Experience
Call Center Trainee
N/A
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United States180k-240k USD
Global IT leader with expertise in enterprise-scale transformations.
Experience
Director of Pro Services PMO
Zones LLC
Oct 2020 - May 2025 (4 years 7 months)
Senior IT Consultant
CloudFit Software
Oct 2019 - Apr 2020 (6 months)
Senior client services leader driving customer-centric strategy and operational excellence.
Experience
EBHead of Client Services
Ebury
Dec 2023 - Present (1 year 11 months)
EBCustomer Service Team Leader
Ebury
Jun 2021 - Dec 2023 (2 years 6 months)
Project Co-Ordinator / Market Analyst
AKDedicated customer services professional focused on client satisfaction.
Experience
Customer Services Professional
Riaz Surgical Hospital
Jun 2021 - Present (4 years 5 months)
Customer-focused professional skilled in communication and client relationship building.
Experience
Customer Service Representative
Udoh Theresa
SH
United Kingdom80k-150k GBP
I'm a Tech Services, Operations, pre-sales, Customer Success and Support leader based in UK.
Experience
PIGlobal Head of Support
pitcher
Jun 2021 - Jan 2023 (1 year 7 months)
FUSenior Support Director
Fuze
YGDynamic customer service professional
Experience
Senior Customer Care Professional
American Express
Nov 2022 - Present (3 years)
Associate II – Customer Service Specialist
Concentrix Daksh Services India Private Limited
Apr 2021 - Nov 2022 (1 year 7 months)
Associate I – Customer Service Representative
Business Unit Planning Advisor
ExxonMobil
Feb 2019 - Jul 2019 (5 months)
Second Line Supervisor
ExxonMobil
Nov 2017 - Feb 2019 (1 year 3 months)
Jan 2001 - Apr 2006 (5 years 3 months)
Assistant Director of Slots
Harrah’s Entertainment
Jul 1997 - Jan 2001 (3 years 6 months)
Qualtrics
Jul 2020 - Nov 2021 (1 year 4 months)
Manager - Management Consultant
Cognizant
Jul 2018 - Jul 2020 (2 years)
Senior Consultant - Management Consultant
Deloitte
Mar 2015 - Jul 2018 (3 years 4 months)
UAAssistant Director of Operations
University of Texas at Austin
May 2014 - Sep 2017 (3 years 4 months)
BATechnical Program Manager, Engagement Manager
Bazaarvoice
Nov 2011 - Oct 2013 (1 year 11 months)
Principal Technical Consultant
Hitachi Data Systems
Jan 2011 - Jan 2015 (4 years)
Principal Technical Consultant
Hitachi Data Systems
Jan 2006 - Jan 2011 (5 years)
Solution Manager
FPX
Jan 2014 - Jan 2015 (1 year)
ORConsulting Manager
Oracle
Jan 2008 - Jan 2014 (6 years)
Ether
Nov 2021 - Present (4 years)
Chief Operating Officer
Family Ties LLC
Mar 2021 - Present (4 years 8 months)
Project Lead Business Operations
GoDaddy
Feb 2020 - Present (5 years 9 months)
Export Coordinator
Mediterranean Shipping Company
Jan 2017 - Jul 2018 (1 year 6 months)
Oct 2010 - Dec 2014 (4 years 2 months)
Finastra
Dec 2017 - Aug 2022 (4 years 8 months)
Associate - MarketSource Sourcing
VWR International
Dec 2015 - Sep 2017 (1 year 9 months)
Senior Principal Program Manager
Oracle Cloud Infrastructure
Dec 2018 - May 2019 (5 months)
Global Strategic Program Manager
Microsoft
Feb 2000 - Dec 2018 (18 years 10 months)
Senior Program Manager – Global Operations
Volt
Jun 1999 - Feb 2000 (8 months)
Sanha UK
Jun 2016 - Jun 2021 (5 years)
Senior Operations Manager
HGS
Nov 2008 - Nov 2015 (7 years)
Sep 2015 - Jun 2021 (5 years 9 months)
FIS Global Solutions
Oct 2018 - Jan 2021 (2 years 3 months)
