Daniel Radcliffe

Provide oversight of daily fund accounting operations for multiple banks, review KPIs, recommend efficiencies, implement new solutions, analyze business/user requirements, review release/patch notes, assist in hiring and training, act as Team Lead/SME for specific tools.

Supervise the operation and administration of the Association, ensure effective development and utilization of management tools, monitor delinquency rates and collections process, demonstrate knowledge of community association management industry, read and follow homeowner association guiding documents.

First point of contact for clients, review contractual support obligations, meet with clients to understand business needs, draft and submit client enhancement requests, handle inbound requests, collaborate with cross functional teams, participate in testing client environments.