andres val

I am a customer service and sales professional with hands-on experience supporting large volumes of customers in Bogotá, Colombia. I bring a positive attitude, professionalism, and strong communication skills honed in call-center environments.

At Atento I maintained customer satisfaction through empathy and professionalism, consistently handling difficult situations to build trust and loyalty. As a Sales Agent at IGT Solutions, I assisted callers with hotel reservations and expanded my product knowledge through continuous training.

I hold a Bachelor of Arts in Classical Guitar from Universidad de los Andes and I leverage discipline and attention to detail developed through my studies in my customer-facing roles. I am fluent in Spanish and advanced in English, experienced with various US accents.

I seek roles where I can apply my customer service, communication, and problem-solving strengths to improve customer experiences and contribute positively to a team-focused environment.