ami_zed _29
@ami_zed_29
English-speaking customer service professional seeking remote call center opportunities.
AlgeriaWhat I'm looking for
I am a motivated, reliable English-speaking customer service professional with hands-on experience providing friendly, efficient support in a fast-paced local coffee shop.
I have developed strong communication, problem-solving, intercultural intelligence, and teamwork skills while managing customer inquiries and complaints and maintaining positive client relationships.
I hold a Bachelor's degree in English and am currently completing a Master's degree in English for Tourism; I am eager to apply my language skills and customer-focused approach to a remote call center role.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Local Coffee Shop
Jan 2023 - Present (2 years 9 months)
Provided friendly, efficient customer service in a fast-paced coffee shop, resolved inquiries and complaints, and maintained high customer satisfaction and professional standards.
Education
Degrees, certifications, and relevant coursework
University of Mascara
Master’s Degree in English for Tourism, English for Tourism
Currently completing a Master’s Degree in English for Tourism, focusing on language use in tourism and hospitality contexts.
University of Mascara
Bachelor’s Degree in English, English
Completed a Bachelor’s Degree in English with focus on language proficiency and communication skills.
Tech stack
Software and tools used professionally
Availability
Location
AlgeriaAuthorized to work in
Job categories
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