Arthur Germano Morbach Dores
@arthurgermanomorbach
Experienced SAP ABAP Consultant with a focus on software development.
What I'm looking for
I am a dedicated Software Developer with over 5 years of experience specializing in ABAP development, cloud support, and IT technical support. My strong background in the SAP HR module and S/4HANA has enabled me to deliver and maintain high-quality software in agile teams, primarily at SAP. I have successfully supported compliance with legal requirements across Latin American countries for the HR Module, demonstrating leadership in internal audits and process improvements that enhance efficiency and quality assurance.
Throughout my career, I have developed new functionalities, maintained legacy code, and implemented legal changes with agility, ensuring compliance for our customer base in six countries. My experience with Scrum and Agile methodologies has allowed me to actively contribute to team sprints and continuous improvement initiatives, significantly raising overall productivity. I pride myself on my ability to troubleshoot issues, lead internal audits, and apply software engineering best practices, which have resulted in high code coverage and improved team performance.
As a multilingual professional, I thrive in collaborative environments and have a proven track record of mentoring and delivering impactful solutions to customers. I am passionate about leveraging my skills in ABAP, SAP Web Dynpro, and cloud technologies to drive success in future projects.
Experience
Work history, roles, and key accomplishments
Software Developer - Software Engineer
SAP
Dec 2020 - Present (4 years 8 months)
Developed 8 new functionalities, maintained, and enhanced legacy code, including the implementation and delivery of legal changes with agility, ensuring customer compliance in 6 countries. Applied software engineering best practices such as Clean Code, design patterns, SOLID principles, and Software Design Documents (SDDs), maintaining test automation above 95% code coverage.
Cloud Support Engineer Intern
SAP
Apr 2020 - Present (5 years 4 months)
Delivered cloud support, resolving issues related to UI, key-user changes, adaptation, mobile app functionality, and output forms, respecting contract SLAs and maintaining KPIs above 99% monthly. Investigated and debugged frontend and ABAP backend dumps to identify root causes of user interface issues.
Trilingual Support Engineer
HCLTech
Sep 2019 - Present (5 years 11 months)
Delivered technical IT support to end users by quickly addressing service requests and incidents, successfully closing over 100 tickets in a month while ensuring high-quality solutions and user satisfaction. Proposed solutions and collaborated with co-workers and leadership to improve project processes, resulting in increased overall support effectiveness.
Education
Degrees, certifications, and relevant coursework
Universidade do Vale do Rio dos Sinos – UNISINOS
Bachelor of Computer Science, Computer Science
2019 - 2024
Activities and societies: Studied Java, SQL, GitHub, Azure DevOps, AI, Trello, Scrum.
Studied various computer science topics including Java, SQL, and GitHub. Gained experience with project management tools like Azure DevOps and Trello, and methodologies such as Scrum.
Availability
Location
Authorized to work in
Job categories
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