Open to opportunities

Vani Karthika

@vanikarthika

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Experienced IT leader with a strong background in project management.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my leadership skills and technical expertise while fostering team collaboration and driving project success.

I am a seasoned IT professional with over 8 years of experience in the technology sector, primarily with Tata Consultancy Services (TCS). My journey began as an Assistant System Engineer, where I honed my technical skills and gradually progressed to the role of Onsite Lead. My ability to lead teams and manage complex projects has been recognized through fast-track promotions, culminating in my position as an Onsite Manager in Atlanta, Georgia.

During my tenure at TCS, I successfully led a team of over 50 practitioners, ensuring the timely and successful delivery of projects in the Consumer Retail Industry. I acted as a Chief of Staff, managing operational activities and serving as a liaison between onshore and offshore teams. My commitment to excellence is reflected in maintaining a 99.97% SLA, significantly reducing costs while enhancing service quality. I am passionate about fostering a positive team culture and have organized numerous training sessions to elevate team knowledge and performance.

Experience

Work history, roles, and key accomplishments

Onsite Lead

Tata Consultancy Services (TCS)

Jan 2015 - Jun 2018 (3 years 5 months)

Led a team of 50+ practitioners, ensuring successful project delivery and organizing daily client meetings to resolve issues. Managed operational activities as Chief of Staff and acted as a liaison between onshore and offshore teams, tracking project activities and creating executive summaries. Gathered business requirements as user stories and guided developers/testers in application development,

Project Management Leadership Business Analysis Stakeholder Management Team Leadership Operational Management RAID Management Client Relationship Management

Information Technology Analyst

Tata Consultancy Services (TCS)

Jan 2014 - Dec 2014 (11 months)

Estimated and tracked FTEs required per week, monitoring their work and evaluating performance to improve service quality. Initiated several projects from scratch and created documented processes to provide consistent client services.

Quality Assurance Service Delivery Project Planning

System Engineer

Tata Consultancy Services (TCS)

Jan 2012 - Dec 2013 (1 year 11 months)

Solved L1/L2 tickets and analyzed fact-based data using dynamic Excel models to provide recommendations to client leadership. Gathered, cleaned, and analyzed retail data from various resources for sales tracking and monitoring, including inventory inflow/outflow, marginal mark-up/mark-down, and sales/unit data.

Data Analysis Excel Modeling Inventory Management Data Cleaning SQL Microsoft Office

Assistant System Engineer

Tata Consultancy Services (TCS)

Nov 2010 - Dec 2011 (1 year 1 month)

Monitored sales, margin, and inventory data within the production environment. Ensured the maintenance of Service Level Agreements (SLAs) according to client standards.

Inventory Monitoring SLA Management Monitoring Support Testing