Chansa Mambwe - Customer service agent - 10bet online sports betting | Himalayas
Chansa MambweCM
Looking for a job

Chansa Mambwe

@chansamambwe

I am a customer service agent based in Lusaka,zambia and I am currently looking for a remote job

Zambia

What I'm looking for

seeking a more challenging opportunity in my field.

with over 2 years of experience in the sports betting industry i ensure customer satisfaction and loyalty. I Provide assistance, resolve issues, and create positive experiences for customers. With the experience I have acquired in the sports betting industry, I’m committed to serving clients or customers with outmost interest and passion in older for me to always find amicable solutions

Experience

Work history, roles, and key accomplishments

10bet online sports betting  logo1B

Customer service agent

I joined 10bet as a customer service agent to help with customer inquiries my main focus was to help customers
• Complaint resolution through email, calls and chats with speed and professionalism
• Escalations of queries to departments and following up
• Calling customers on products and promos
• CRM knowledge and skills
• Training customers on how to bet and use the platform

Education

Degrees, certifications, and relevant coursework

Chansa hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Zambia

Authorized to work in

Salary expectations

0-1k USD

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