seeking a more challenging opportunity in my field.
CMLooking for a job
Chansa Mambwe
@chansamambwe
I am a customer service agent based in Lusaka,zambia and I am currently looking for a remote job
ZambiaWhat I'm looking for
with over 2 years of experience in the sports betting industry i ensure customer satisfaction and loyalty. I Provide assistance, resolve issues, and create positive experiences for customers. With the experience I have acquired in the sports betting industry, I’m committed to serving clients or customers with outmost interest and passion in older for me to always find amicable solutions
Experience
1BCustomer service agent
I joined 10bet as a customer service agent to help with customer inquiries my main focus was to help customers
• Complaint resolution through email, calls and chats with speed and professionalism
• Escalations of queries to departments and following up
• Calling customers on products and promos
• CRM knowledge and skills
• Training customers on how to bet and use the platform
Tech stack
Learn about the tools and technologies that Chansa likes to use.
Availability
Looking for a job
Location
ZambiaAuthorized to work in
Salary expectations
0-1k USD
Job categories
Skills
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