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Customer-focused operations professional skilled in high-volume order management and responsive support.
Experience
Caregiving & Skill Development
Career Transition
Oct 2024 - Present (1 year 1 month)
HECustomer Service Representative
Hewlett Packard Enterprise
Jul 2018 - Oct 2024 (6 years 3 months)
MCExport Coordinator
Mediterranean Shipping Company
Jan 2017 - Jul 2018 (1 year 6 months)
SKSenior Salesforce Business Analyst driving enterprise transformations and scalable CRM solutions.
Experience
Senior Salesforce Business Analyst
TriNet
Sep 2013 - Present (12 years 2 months)
I am a bilingual operations specialist with 3+ years supporting real estate, community development, and client services.
Experience
PCProgram Development Specialist
Peace Corps
Aug 2024 - Present (1 year 3 months)
PCEconomic Development Specialist
Peace Corps
Aug 2022 - Aug 2024 (2 years)
SD
United States120k-160k USD
I am a strategic operations leader optimizing systems, budgets, and technology to drive organizational efficiency.
Experience
Director, Operations
The Health Alliance for Violence Intervention
Jan 2019 - Present (6 years 10 months)
DUDynamic project and account management professional with strong sales expertise.
Experience
Project Manager | Executive Assistant | Virtual Assistant
VirtualDeniz
Jan 2023 - Present (2 years 10 months)
Project Manager
VirtualDeniz
Jan 2023 - Present (2 years 10 months)
Account Manager
Experienced CRM Manager specializing in digital marketing and customer engagement.
Experience
CRM Manager
Warner Hotel
Jan 2023 - Dec 2025 (2 years 11 months)
CRM Manager
Golfbidder
Jan 2022 - Dec 2023 (1 year 11 months)
CRM & Digital Marketing Manager
American Eagle EU
Jan 2019 - Dec 2022 (3 years 11 months)
PGExperienced Microsoft CRM Functional Consultant with strong project management skills.
Experience
Microsoft Dynamics CRM Senior Functional Consultant
HSO
Dec 2023 - Present (1 year 11 months)
Microsoft Dynamics CRM Functional Consultant
Intech Systems
Apr 2023 - Nov 2023 (7 months)
Microsoft Dynamics CRM Functional Consultant
BUDetail-oriented CRM specialist with expertise in client lifecycle management.
Experience
Client Support & Research Analyst
MyResourceSupport
Aug 2024 - Present (1 year 3 months)
Junior Testing Officer
Tata Technologies
Apr 2024 - Jul 2024 (3 months)
CRM & Operations Lead
VM Star Pvt. Ltd.
Jan 2023 - Feb 2024 (1 year 1 month)
OVHighly motivated CRM professional with a proven track record.
Experience
CRM Coordinator
Foodie Company
Jun 2024 - Present (1 year 5 months)
CRM Manager
Peridot Que Corporation
Jan 2023 - Present (2 years 10 months)
CRM Manager
NF
Italy50k-120k USD
CRM Manager with 8+ years of experience in operational efficiency.
Experience
Customer Relationship Manager
Nice S.p.A.
Jul 2022 - Present (3 years 4 months)
Senior CRM Analyst
Trustworthy CRM manager with over 4 years of experience.
Experience
CRM Manager
HEETCH EL DJAZAIR
Jan 2023 - Present (2 years 10 months)
Senior CRM Officer
HEETCH EL DJAZAIR
Sep 2021 - Jan 2023 (1 year 4 months)
Community Manager & CRM Officer
HEETCH EL DJAZAIR
Jun 2021 - Sep 2021 (3 months)
Process-driven CRM developer and business analyst with proven efficiency.
Experience
CRM Product Owner
Magaya Corporation
Mar 2022 - Sep 2023 (1 year 6 months)
CRM Project Manager
US Claims OpCo, LLC
Jan 2021 - Oct 2021 (9 months)
Development Lead
DRB Capital, LLC
Jan 2019 - Jan 2021 (2 years)
I am a remote CRM specialist driving customer success and process optimization.
Experience
CRM Specialist
Golden Heart Foundation
Sep 2024 - Present (1 year 2 months)
CRM Administrator
Nohen Construction Limited
Mar 2023 - Dec 2023 (9 months)
Senior Customer Success Specialist
NCC/ECC Customer Service Centers
CBAccomplished CRM Strategist with a decade-spanning track record.
Experience
CRM Manager
Brett Martin
Account Manager
Armadillo CRM
Jan 2014 - Present (11 years 10 months)
Steps to Work Project Manager
KDExperienced CRM Manager with a strong background in online marketing.
Experience
CRM Manager
Gamdom
Jan 2023 - Nov 2023 (10 months)
CRM Manager
Stem Digital
Nov 2023 - Present (2 years)
CRM Executive
Scatters Group
Jan 2022 - Jan 2023 (1 year)
Driven CRM Manager with expertise in social media and marketing.
Experience
CRM Manager
Holland and Barrett
Mar 2024 - Present (1 year 8 months)
CRM & Retention Manager
Nourish3d
Jun 2021 - Mar 2024 (2 years 9 months)
Customer Service & Marketing Manager
Fresh Property Group (Onyx Building)
ABResults-driven Microsoft Dynamics CRM Functional Consultant.
Experience
Microsoft Dynamics CRM Functional Consultant
Not specified
Results-driven CRM professional with 5+ years optimizing CRM systems and sales performance.
Experience
Reliance Care Officer
Reliance Health
Sep 2024 - Present (1 year 2 months)
Quality Assurance Lead
Nigerian Breweries
Jan 2023 - Aug 2024 (1 year 7 months)
Telesales Representative
Nigerian Breweries
Jan 2020 - Dec 2023 (3 years 11 months)
QBSenior CRM manager with 4 years of experience
Experience
CRM Manager
OpenClassrooms
WECRM Manager
Webedia
Sep 2021 - Apr 2022 (7 months)
CRM Intern
Bankin
Feb 2021 - Aug 2021 (6 months)
Experienced CRM Consultant specializing in Zoho CRM implementation.
Experience
CRM Consultant
Independent
Jan 2018 - Present (7 years 10 months)
Manager/Deputy Manager – Corporate Sales & Tender
Bashundhara Industrial Complex Ltd.
Feb 2014 - Oct 2018 (4 years 8 months)
Assistant Manager – Corporate Sales & Tender
Agent Services Coordinator
Ben Kinney Companies
Jun 2021 - Jul 2022 (1 year 1 month)
Patient Service Representative
Umpqua Health
Aug 2020 - Jun 2021 (10 months)
Consultant & Coach
SD Consulting Services, LLC
Jun 2018 - Mar 2019 (9 months)
Master Teacher
Simon Gratz Mastery Charter
Jul 2017 - Jun 2018 (11 months)
Assistant Principal of Instruction
Simon Gratz Mastery Charter
Feb 2015 - Jun 2017 (2 years 4 months)
Secondary Math and Science Teacher
Philadelphia School District
Sep 2010 - Dec 2014 (4 years 3 months)
RenoRun
Jan 2022 - Dec 2023 (1 year 11 months)
Account Executive
RenoRun
Jan 2022 - Dec 2022 (11 months)
Brand Success Manager
Goodfood Market
Jan 2020 - Dec 2022 (2 years 11 months)
CRM & Digital Marketing Coordinator
Hackett London
Jan 2017 - Dec 2019 (2 years 11 months)
Alle Technologies
Jan 2022 - Mar 2023 (1 year 2 months)
Microsoft CRM Implementation Consultant
L&T Dealership Business
Aug 2021 - Jan 2022 (5 months)
Microsoft CRM Functional Consultant
Tata Consultancy Services
Jul 2019 - Aug 2021 (2 years 1 month)
Peridot Que Corporation
Jan 2023 - Present (2 years 10 months)
CRM Coordinator
Foodie Company
Jun 2024 - Present (1 year 5 months)
Oba Hortifruti
Oct 2021 - Apr 2022 (6 months)
Regional CRM Specialist
Phibro Animal Health Corporation
Apr 2016 - Sep 2021 (5 years 5 months)
Care Agent
HEETCH EL DJAZAIR
Jan 2020 - Jun 2021 (1 year 5 months)
CS Agent
JUMIA
Nov 2019 - Jan 2020 (2 months)
CRM Developer
DRB Capital, LLC
Apr 2016 - Jan 2019 (2 years 9 months)
CRM Analyst
Florida Panthers
Nov 2014 - Mar 2016 (1 year 4 months)
Jun 2019 - Feb 2023 (3 years 8 months)
Data Management Specialist
International Christian Community Hospital
Jun 2015 - Jul 2018 (3 years 1 month)
Ortus – The Business Development Agency
Jan 2012 - Present (13 years 10 months)
Account Manager
AVB Group
CRM Marketing Officer
Queen's University Belfast
CRM Manager - Product Owner
White Hat Gaming
Jan 2018 - Jan 2022 (3 years 11 months)
Mar 2020 - Jun 2021 (1 year 3 months)
CRM Manager & Marketing Support
Pirtek UK
Sep 2017 - Mar 2020 (2 years 6 months)
Project Contract Administrator
Mayflex
May 2017 - Sep 2017 (4 months)
Unique Cement Industries Ltd.
Jul 2011 - Jan 2014 (2 years 6 months)
Executive – Public Tender
Seven Circle (Bangladesh) Ltd.
Oct 2009 - Jun 2011 (1 year 8 months)
