Deniz User
@denizuser1
Dynamic project and account management professional with strong sales expertise.
What I'm looking for
I am a dynamic and results-driven project and account management professional with a proven track record in B2B sales, retention strategy, and team leadership. My experience spans various roles, including Project Manager and Account Manager, where I have successfully managed full sales cycles and executed operational improvements that significantly boost productivity and revenue.
Throughout my career, I have demonstrated my ability to build high-performing teams and optimize processes. I am adept at utilizing CRM systems like HubSpot to track pipelines and maintain data accuracy. My multilingual communication skills in French, English, and Russian allow me to connect with diverse clients and stakeholders, ensuring their needs are met and satisfaction is achieved.
In my most recent role as a Project Manager at VirtualDeniz, I directed virtual teams, handled escalated client inquiries, and supported automation initiatives. My commitment to client success and retention has been a driving force in my career, leading to exceeding sales targets and achieving high retention rates in previous positions.
Experience
Work history, roles, and key accomplishments
Project Manager | Executive Assistant | Virtual Assistant
VirtualDeniz
Jan 2023 - Present (2 years 6 months)
Managed CRM systems like HubSpot to track pipelines and ensure data accuracy. Executed lead generation strategies using tools such as Instantly and Clay, while overseeing business operations and supporting automation initiatives.
Project Manager
VirtualDeniz
Jan 2023 - Present (2 years 6 months)
Managed CRM systems like HubSpot to track pipelines and maintain data accuracy. Executed lead generation using tools such as Instantly and Clay, while overseeing business operations and supporting automation initiatives.
Account Manager
RenoRun
Jan 2022 - Dec 2023 (1 year 11 months)
Managed the complete sales cycle, consistently exceeding sales targets. Conducted client needs assessments to tailor solutions, negotiated contracts, and significantly improved client retention.
Account Executive
RenoRun
Jan 2022 - Dec 2022 (11 months)
Prospected new clients through cold outreach and LinkedIn. Built strong stakeholder relationships and optimized lead generation processes.
Retention Team Manager
Goodfood Market
Jan 2018 - Dec 2020 (2 years 11 months)
Led a team of 13 specialists, achieving a 35%+ retention rate. Coached team members and managed performance against key KPIs.
National-Level Coach
Self Employed
Jan 2012 - Dec 2018 (6 years 11 months)
Trained elite athletes at a national level. Developed strategic competition plans to optimize performance and achieve athletic goals.
Account Manager
RenoRun
Jan 2022 - Present (3 years 6 months)
Managed the complete sales cycle, consistently exceeding sales targets. Conducted thorough client needs assessments to tailor effective solutions and successfully negotiated contracts to improve client retention.
Brand Success Manager
Goodfood Market
Jan 2020 - Dec 2022 (2 years 11 months)
Led social media strategy, significantly increasing engagement and audience growth. Managed content calendars, tracked analytics, and aligned messaging with global B2B marketing strategies.
Brand Success Manager
Goodfood Market
Jan 2020 - Present (5 years 6 months)
Led comprehensive social media strategy, significantly increasing engagement and audience growth. Managed content calendars, tracked analytics, and executed global B2B marketing strategies while acting as the primary contact for client onboarding and support.
Account Executive
RenoRun
Jan 2022 - Present (3 years 6 months)
Prospected new clients effectively through cold outreach and LinkedIn. Built strong stakeholder relationships and optimized lead generation strategies to expand the client base.
Senior Retention Specialist
Goodfood Market
Jan 2018 - Dec 2018 (11 months)
Consistently performed as a top performer across various support channels. Facilitated workshops focused on communication and retention strategies.
Senior Retention Specialist
Goodfood Market
Jan 2018 - Present (7 years 6 months)
Consistently performed as a top performer across various support channels. Facilitated impactful workshops focused on enhancing communication and retention strategies.
Retention Team Manager
Goodfood Market
Jan 2018 - Present (7 years 6 months)
Led a high-performing team of 13 specialists, achieving an impressive 35%+ retention rate. Coached team members and meticulously managed performance KPIs to ensure continuous improvement and productivity.
Project Manager
Rythmik Quebec
Jan 2016 - Dec 2018 (2 years 11 months)
Coordinated various departments to streamline workflows. Implemented operational improvements that enhanced overall efficiency.
Project Manager
Rythmik
Jan 2016 - Present (9 years 6 months)
Coordinated various departments to streamline workflows and improve collaboration. Implemented key operational improvements that significantly enhanced overall organizational efficiency.
Education
Degrees, certifications, and relevant coursework
Deniz hasn't added their education
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Availability
Location
Authorized to work in
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